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"Exceptional in cleanliness and"

"Staff were super, really nice and helpful. Hotel was old, tired, unloved. Breakfast was awful … I want my breakfast money refunded."

"Great stay. Excellent hotel and friendly staff"

"Si vous n'avez pas le choix comme nous, une nuit suffit largement. L'hôtel n'est vraiment pas un 4 étoiles mais plutôt un 2 ou 3 étoiles. Le réceptionniste nous a fait croire que la piscine était payante pour 10€ par personne et notre fils voulait tellement y aller que nous avons cédé et payé 20€ pour lui et mon mari. J'ai trouvé ça bizarre donc le lendemain au moment de payer j'ai demandé des explications à sa collègue qui m'a certifié que ce n'était pas payant. Elle n'a pas retrouvé les deux...

"Short business trip, friendly staff"

"Overall the stay was fine. We were in the back of the building, overlooking the back yard of the neighbor. So it was very quiet. The bed was fine. The location in old town was very good. An easy walk to almost everything. The only glitches were some sparrows nesting on the lights outside the room. We left the door open and one flew in and flew back out when it saw no exit. The other thing was the small refrigerator. It made a lot of gurgling noises so we unplugged it at night. But...