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"Fantastic place, staff is great, location is beautiful, views, amenities"

"Great location. Gorgeous in fact. Spacious bathroom - cozy beds - very helpful staff"

"Friendly greeting and we enjoyed the upgrade "

"Great room "

"I really liked it, it exceeded all expectations"

"Everything was good, and the staff was very helpful when asked. The one surprising fault was that the coffee from the machines during breakfast was really bad. It's ground fresh, but the milk substitute tastes terrible. Truly the worst I've had in Italy so far. I've had very good coffee from machines in other countries in Europe."

"The balcony room was great. Nice views of the lake and very spacious room and balcony. "

"Beautiful view. A bit old style and worned"

"The front desk staff were mean. They are not welcoming at all. They seem to have forgotten that they are in the hospitality industry. There was no bell man upon my arrival. Additionally, On my departure when I asked for a bell man it felt like pulling teeth. When they finally agreed to provide the bell man, he only brought my heavy bags and only to the front desk and not closet or into my car. Overall, the customer service was poor"