"A True Gem on the Ligurian Coast – Hospitality at Its Finest!
Our stay at the Grand Hotel Diana Majestic was nothing short of exceptional. From the moment we arrived, the entire team — from the Front Desk to Housekeeping, Restaurant, and Beach staff — made us feel incredibly welcome and well cared for. The hotel itself is a jewel: spotlessly clean, ideally located, and beautifully set against the Ligurian coast.
Having parking and beach chairs included in the rate made everything easier, and the breakfast was simply outstanding — a perfect start to each day. The food throughout our stay was delightful, but what truly elevated the experience was the people.
Everyone we encountered was friendly, competent, and genuinely personable — and impressively multilingual. It was clear that the entire team takes pride in what they do, and their passion for great hospitality showed in every interaction.
Special mention to Mathilde at the Front Desk — an absolute star! Her warmth and professionalism were remarkable. Vivien at the pool was fantastic, always cheerful and attentive. Housekeeping kept everything spotless with a smile, and the restaurant team was managed with heart and precision.
We didn’t catch every name, but every team member played a part in making our stay memorable. Thank you for showing us what true hospitality looks like — we will most certainly be back!"
