Deluxe Room, 2 Double Beds, Non Smoking, Kitchenette
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Reviews of Studio 6 Portland, OR

2 out of 5
Studio 6 Portland, OR
4911 NE 82nd Ave, Portland, OR

Reviews

5.0
Rating 10 - Excellent. 120 out of 1000 reviews" "
Rating 8 - Good. 132 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 188 out of 1000 reviews" "
Rating 2 - Terrible. 372 out of 1000 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Penny

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This seems to be a low income apartment building more than a hotel. Dog hair everywhere inthe carpeted areas. Barking dogs and screaming people all night. Very near lits of homeless camps and graffiti everywhere. Do yourself a favor and DON’T!!!!
Stayed 1 night in May 2024

8/10 Good

starla

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all don't ask for extra towels!! With a language barrier I left towels outside door in hallway because they will not give you another towel unless you exchange it for a dirty one they only supply 2 as it is. Went to the front desk explaining the situation and the employee there was rude did not believe that I left towels outside the door in the hallway and in not so many words accused me of lying I offered for employee to check my room for the towels and he said I guess I have to take your word for it. Rooms don't come with everything described in listing after the towel incident I was terrified to ask for extra pillows was only supplied with 2. 600/week in not the best area is a good price for the room however the customer service could be better. I've never stayed at a hotel/motel that was so crazy about asking for extra towels. Had packages delivered and signed for by someone at the desk that somehow disappeared. The rooms are spacious with separate kitchenette/dining area like a cute studio apartment. There's a diverse range of guests and everyone was friendly enough secure underground parking and some employees are better than others. Don't ask for extra towels or pack yourself one or two as they do have laundry machines available for use. Nice to have the option to store and cook food although no pots, pans, dishes or utensils are provided as the description stated. One room had no stove in it had to be moved so I could have one but was downgraded in bed size
Stayed 8 nights in Apr 2024

4/10 Poor

Carl

Disliked: Staff & service, amenities, property conditions & facilities
Poor staff and property upkeep
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 14 May 2024
Hi Carl, Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Mele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing I need was there
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Mele,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi Brandon,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Mele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Mark, Portland

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Mark, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Mele

Liked: Cleanliness, staff & service, property conditions & facilities
The people are friendly and nice housekeeping is pretty good. Never have any problems. With staying here
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi MeleWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Amador

Stayed 1 night in Apr 2024

10/10 Excellent

Mele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and people are nice
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi MeleWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Mele

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi Mele,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Mele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Mele,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Deandre

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap for a reason. Good if you truly need it otherwise expect disgusting smells dirty rooms and noises ranging from loud people “construction??” And people threatening other people.
Stayed 12 nights in Mar 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Deandre, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Christina

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great and our room was clean. Security was a plus, just a rough neighborhood.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Christina, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6

4/10 Poor

Brenda

Stayed 1 night in Mar 2024

2/10 Terrible

Taylor

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty and did not look like the pictures on Expedia or the Motel 6 website. There are no utensils, plates are broken, two pots that were not clean. Bedding was dirty, the bed and bed frame were broken, the entire room and property smelled like a meth lab. The staff is rude and the front desk staff older male that is there from 2p-10p was very creepy tried getting in my room multiple nights. One night walking my dog he asked me when I would be back and what I was doing that night while looking me up and down and making grunting noises. He would also walk around with a Bluetooth speaker playing loud music and barking at dogs through the doors of rooms. After 10p there is no staff there so if there is an issue there is no one to contact. I had to get my key card reactivated daily. When checking in they don’t tell you their is a no visitor policy after 10p until they take your money and they will not refund you when you tell them you don’t feel safe or that what they advertised is not what you got. It is very loud at night and people let their dogs run around in the hall and poop on the floor when the staff is informed that there is a mess they tell you to pick it up yourself. The pool is green and nasty looking it was too cold to want to swim anyway but still disgusting and regularly there is no hot water when reported to the owner one day I was told I need to plan my showers better and said to just ignore people trying to get in at night.
Stayed 12 nights in Feb 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Traveler,,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of services issues very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

4/10 Poor

Valdirene, Somerville

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not have the hairdryer bad clean. The stove do not work properly not domestic utensils.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Valdirene, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

jamilla

Stayed 1 night in Jan 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Jamilla,Thank you for the perfect rating!Lilith#Team6

8/10 Good

JOSE

Stayed 1 night in Feb 2024

2/10 Terrible

Mulu

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed in room 104 the hallway had some sort of smell that was unpleasant, room was big I got ready and went straight to bed only to be woken up by bed bugs got up immediately.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Mulu,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Don

Liked: Cleanliness, amenities, property conditions & facilities
At first when you drive up it's a little shocking, the place has been run down for years obviously it needs an overhaul. However when you get inside the rooms are spacious they are sweets they could use a little bit more furniture but overall I had the best rest I've had in a long time.
Response from Brand Experience Team on 20 Feb 2024
Hi Don,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Carla J

Disliked: Staff & service, property conditions & facilities
I booked this hotel the same day as arrival. When I arrived there was no heat or electricity and there was yellow tape everywhere…warning of ice? As it was freezing I rebooked at another location and cancelled the reservation. I was charged for the full 4 nights and the manager refused to give a refund. I never checked in so should not have to pay anything.
Stayed 4 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Carla,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Leon

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Herman

Disliked: Staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Samantha

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash everywhere. Awful hotel run by awful people
It is hard to put into words how atrocious this establishment is. I had to book it because I was scheduled to move into my apartment but could no longer do so because my flight had been delayed. When I walked into the room, there was a plate with wet dog food in the middle of the floor, pizza boxes stacked in a corner, other trash all over, and the bed was not made. Clearly they had not touched the room at all after the previous guests, but were still happy to steal my money by offering me the room. I had been traveling for 13 hours with my cat so I immediately left to find a new hotel, so unfortunately I did not remember to take pictures of this comically disgusting hotel. I tried to get a refund because they clearly had not prepared my room whatsoever but they refused to refund me. This place is essentially a scam - they are happy to take your money even though they do not provide the service of an acceptable hotel room. I can not emphasize enough, DO NOT STAY HERE. Garbage hotel run by garbage people.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Robert

Disliked: Staff & service, amenities, property conditions & facilities
Heater did not keep room above 50 degrees. Windows cracked. TV got a couple of stations with no sound on one of the few. Staff sits behind bullet proof glass and wouldnt bring blankets when requested. Avoid this place like the plague.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Robert,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Chris, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Shawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was a disaster someone pooped in the kitchen on the wall looked like a crime scene got a free upgrade to a room with 2 beds where only one had the sheets changed. I WILL NEVER STAY HERE AGAIN!!!!!
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Carla

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place to stay, my room had no heating!!! It was freezing! Surrounding areas full of homeless people, stay away!
Response from Nancy Y. on 23 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Piman

Disliked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Koni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Steffon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

2/10 Terrible

Patrick T

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Debra

Travelled with family
Disliked: Property conditions & facilities, room comfort
Unpleasant experience
The clerk that checked me in was really strange and rattled off things like I couldn’t have candles or anything in the room and then the water was only like warm and the heater wasn’t getting the room warm. Portland was having a winter storm warning and it was very cold in the room
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place - Not far from airport spacious rooms, and quiet - Very kind staff! Thank you Studio 6! x'
Stayed 7 nights in Dec 2023
Response from Nancy Y. on 16 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Karen

Stayed 7 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid & Beware
This was objectively the worst stay we've ever had. Hotels ended up refunding our stay + paying the difference for the last minute hotel we needed to book. The office does close at 11pm despite conflicting information here that it's midnight - they will be gone by 11pm and then you need to call off-site security to come let you in (took us ~30ish minutes). Once we got in the room and settled, the smoke detector started going off and there was no way to get a hold of any hotel staff, even using the information Hotels had which should have been a 24/7 line. We switched to another hotel for that night. When we returned the next day, it took an hour to get maintenance to our room for the still beeping smoke detector around noon. We also realized our room had a dirty bed, flickering lights, no tv service, one plate and set of utensils (the kitchen was why we booked here), and a nauseating smoke smell (despite being a non-smoke hotel). We ended up changing rooms while they worked on our original. The new room had nothing in it for the kitchen and was dirty (sticky stuff on table and floor). I asked for kitchenware and the coffee maker from the first room along with cleaning supplies - was met with a smirk like I was asking for too much, and received the kitchen stuff but no cleaning supplies. A few more hours in the new room and the smoke smell was getting to us and we just had to leave - so we didn't make it a single night of this one week stay. Not worth the cheap cost.
Stayed 7 nights in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The place has roaches. Being a housing situation where I was desperate for a place for my grandparents to go, unfortunately we couldn't afford to be picky and stayed. We paid for 15 days and 3 days in the staff kicked my grandparents out for "cigar smoke". My grandparents dont smoke cigars. Regardless, we happily packed up left and demanded a refund. One of the staff even refused a refund and I had to speak with Studio 6 customer service in order to get our refund. We sprayed everything with vinegar and shook everything out in order not to carry roaches with us. I would definitely say this is a one-star hotel, if that, and would not recommend this place to anybody.
Stayed 10 nights in Oct 2023
Response from Brand Experience Team on 21 Nov 2023
Hi William,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

William

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Kyle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Resuscitate
The place would not pass a health inspection. The lobby and hallways smell strongly of urine and have visible stains everywhere. The property should be taken off your website and this planet as well. Absolutely disgusting.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 14 Nov 2023
Hi Kyle,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Thomas

Disliked: Property conditions & facilities
Nast
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Emerson

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk staff was great, but the room smelled really bad and the floor was dirty. There was animal fur around and facial hair in the sink. Beds were clean.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Emerson,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Christina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Christina

Travelled with family and small children, Travelled with pets
Trainee needs to know how to deal with reservations before touching them. Cancelled my reservation and charged me for the hotels price for 2 nights. Then when confronted about it he laughed shaking his head. We asked for a coffee pot and they never gave us one after telling us that house keeping will bring one. House keeping refused to give us clean towels and bedding cause they are afraid of dogs to the point i was washing hotel bedding and towels just to have clean towels and bedding.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Christina,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 Good

Kristina

Travelled with partner
Liked: Staff & service
Disliked: Amenities
As usual the staff is amazing this time it was a little bit loud the people above me were super loud the nights we were there sounded like a bowling ball was being rolled I complained multiple times but still kept going on but all in all this day was good the room was great staff is amazing
Stayed 2 nights in Oct 2023

6/10 Okay

Joseph Axel, carson

Liked: Cleanliness, property conditions & facilities
Thumbs up!
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Joseph Axel,Thanks for your review, we really appreciate the support. Maz K.#Team6

8/10 Good

Marisa

Liked: Cleanliness, staff & service
This hotel is old and kind of worn out but we could see where they are trying to renovate here and there.This is not in a family friendly neighborhood..lots of street action going on throughout the night. The behind the counter service was excellent. our first couple of rooms had countertop burners with no knobs. He kept checking rooms until he found one with all the goods and because we had told him i would be having surgery the next morning and recovering there for 5 days he said if it got noisy or the street traffic too loud to just let him know and he would find us a more suitable room. For the price this room was great. Nothing fancy just clean and quiet.
Stayed 4 nights in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Marisa, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Kyung-Ho

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023