All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Kudos to the Front Desk Agent, our check in qas smoothly
madeerna
Stayed 1 night in Mar 2024
6/10 Okay
Lisa
Business traveller
17 Mar 2024
Liked: Staff & service
The room equipment was effective. The towel rack was not properly attached and needed repair. Everything else was okay.
Lisa
Stayed 4 nights in Mar 2024
Response from Hotel Management on 19 Mar 2024
Dear Lisa, We are delighted you loved so many aspects of our hotel, and we appreciate you sharing your experience. However, we will share your comments regarding the towel rack with the appropriate individuals. Without feedback, we cannot improve our service to our guests, so we thank you for sharing. It was our pleasure hosting you, and we hope you will stay with us again whenever you visit the area.Sincerely,Hotel Management
6/10 Okay
Jonathan
17 Mar 2024
Nice
Jonathan
Stayed 1 night in Mar 2024
Response from Hotel Management on 19 Mar 2024
Dear Jonathan, Thank you for connecting with us about your time at our hotel. It is great to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
This property could more parking spaces, at night you have to park on the street, can potentially not be safe
christopher
Stayed 3 nights in Mar 2024
Response from Hotel Management on 15 Mar 2024
Dear Christopher, We appreciate your feedback and apologize for any inconvenience caused by the parking situation. Rest assured, we are actively exploring solutions to improve parking availability for our guests' convenience and safety. Our priorities at Extended Stay America are your safety and comfort, and we look forward to welcoming you back for an even better experience.Sincerely,Hotel management
Dear James, Thank you for taking the time to evaluate our hotel. We apologize for any issues you encountered with the Wi-Fi connection. We understand how vital this service is. Our service provider has been made aware of the problem, and we thank you for bringing this to our attention. We hope to welcome you back for a much-improved stay. Sincerely,Hotel Management
The staff was very nice although day perso had her child there that kept interrupting. Room was clean and neat. Furnishing we’re good bed was comfortable. But when I checked in at 3 PM the battery in the smoke detector was dead . It kept giving off this really loud beeping every 5 minutes. I called the front desk was told I can come do it now or you can wait for the maintenance man to do it on Monday. Told her to come do it. Finally after several calls to the front desk someone showed up at about 8 PM. Then said we do not have batteries for these. She removed the alarm altogether. I missed visiting hours at the hospital. But at least I will get to sleep tonight.
Facility appeared understaffed and rooms were not ready at check in time. Full garbage bags were stacked in some of the walkways and parking lot. Longterm tenants had "settled in." Suggest one of the 3 buildings be dedicated to short term travelers. Room was average for the price. Cooking utensils, pots/pans/plates etc. had to be ordered at the front desk. Assume this is due to theft. Checkout clerk was cheery and helpful.
Karl
Stayed 2 nights in Jan 2024
Response from Hotel Management on 1 Feb 2024
Dear Karl, Thank you for taking the time to review your stay with us. We are glad that you were pleased with our check-out associate. However, please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with the stay you deserve.Sincerely,Hotel Management
The staff was exceptional and made our stay very welcome and convenient.
William
Stayed 3 nights in Jan 2024
Response from Hotel Management on 24 Jan 2024
Dear William, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased you were satisfied with our staff services. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely, Hotel Management
It was a nice place for me to relax . I just needed some time to myself with a nice window and I was able to get that with this stay
Rachel
Stayed 1 night in Jan 2024
Response from Hotel Management on 21 Jan 2024
Dear Rachel, We're delighted to hear that Extended Stay America provided you with a nice and relaxing stay, allowing you the peaceful time you needed. Your satisfaction is our priority, and we appreciate your positive feedback. We hope to welcome you back for another rejuvenating experience in the future. Thank you for choosing us for your stay.Sincerely,Hotel Management
i really appreciated the cleanliness and the helpful friendliness of the staff
Judith
Stayed 1 night in Dec 2023
Response from Hotel Management on 24 Dec 2023
Dear Judith, Thank you for your kind words about Extended Stay America! We're thrilled that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.SincerelyHotel Management
I know its not the responsibilities of the hotel to pick up after the dogs. That its the dog owners themselves. I was just making an observation if that.
Eugene
Stayed 1 night in Dec 2023
Response from Hotel Management on 12 Dec 2023
Dear Eugene, Thank you for sharing your understanding that dog owners are responsible for cleaning up after their pets. We appreciate your observation and acknowledgment of this common practice. While it falls on individual pet owners to maintain cleanliness in public spaces, we understand that the behavior of others can impact the overall experience for guests. We appreciate your feedback and will continue encouraging responsible pet ownership. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management
8/10 Good
Barbara
Travelled with family, Travelled with pets
5 Dec 2023
Liked: Cleanliness, staff & service
Microwave was dead. One light was burned out in the room. Breakfast was ... oatmeal and muffin: not what we are used to. Good location. Pet friendly appreciated. TV guide had no data re schedule. No coffee maker.
Dear Kristen, We appreciate you being our valued guest at Extended Stay America. Our team strives to ensure a fulfilling stay for every guest, so we are thrilled to learn that this was your experience. Your kind words regarding our convenient, immaculate, and secure accommodations are much appreciated. It was a pleasure hosting you, and we hope to welcome you back soon.Sincerely,Hotel Management
Arrived and was transferred to tri other sister properties as the original gas water damage. The room were not clean or stocked and the grounds were dirty with past guest trash everywhere! Won’t stay here ever again
collet
Stayed 2 nights in Nov 2023
Response from Hotel Management on 16 Nov 2023
Dear collet, We sincerely apologize for the inconvenience and disappointment you experienced during your stay. Your feedback is genuinely concerning, and we want to assure you that this does not reflect our usual standards. We are actively addressing the issues you've raised with our housekeeping and maintenance teams to ensure a more positive experience for our guests in the future. We regret falling short of your expectations and hope you will consider giving us another chance to provide you a more pleasant stay.Sincerely,Hotel Management
4/10 Poor
Amanda
15 Nov 2023
When i arrived to check in they told me they had water damage and didn’t have a room for me so they had to get me a room at a different hotel, I feel like they should have called me to let me know before I drove there
Amanda
Stayed 1 night in Nov 2023
Response from Hotel Management on 15 Nov 2023
Dear Amanda, Please accept our sincere apologies for not meeting your expectations regarding the room you booked. We understand that the unexpected change in accommodation plans can be inconvenient, and we apologize for any frustration it may have caused. Thank you for bringing this to our attention; remedial steps within the concerned departments are underway to ensure future guests are not similarly impacted. We are wholly committed to regaining your trust and confidence, and we hope you give us another opportunity.Sincerely,Hotel Management
4/10 Poor
Matthew
Travelled with family
14 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not at all pleased.
The rooms are clean but very dated. The kitchen counter was cracked and had stains. The only trash can in the whole room was in the kitchen. None in the main area or the bathroom. The complimentary toiletries were bargain basement garbage.
Matthew
Stayed 4 nights in Nov 2023
Response from Hotel Management on 15 Nov 2023
Dear Matthew, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We strive to provide well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you will allow us to make it up to you on a future visit.Sincerely,Hotel Management
The hotel was good for a place to sleep. Really wish they had USB charging ports, I couldn’t charge my phone as I don’t have wall adapters.
Marin
Stayed 1 night in Nov 2023
Response from Hotel Management on 5 Nov 2023
Dear Marin, Thank you for staying with Extended Stay America and sharing your review. We're glad to read that you found our hotel to be nice overall. However, we apologize for any inconvenience caused by the lack of USB charging ports in the room. We understand how important it is for our guests to be able to charge their devices, and we will be taking steps to make the necessary updates and improvements. We hope to have the opportunity to serve you again and provide you with an even more pleasant stay.Sincerely,Hotel Management
10/10 Excellent
Verified traveller
Travelled with family
31 Oct 2023
Feels like a Home Away from Home.
Extended Stay Beaverton treats you like family. Its a safe quiet hotel that purs their guests first.
It's a calm and good place to rest and have some convenience like little kitchen, private bathroom, bad, and perfect space having low budget.
Miosotis
Stayed 1 night in Oct 2023
Response from Hotel Management on 29 Oct 2023
Dear Miosotis, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite, fully equipped kitchen, and friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Management
Dear Tram, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. In the future, please know our front desk is always available to make the most of your visit. Thank you again for your candid feedback.Sincerely,Hotel Management