All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean and quiet location. Great spot to stay overnight if you have an early flight in or out as it is not far from airport. Lots of dining options around! Check in was easy, front desk staff was very nice.
The place was warm and inviting. The staff were pleasant and efficient. Bed was really nice and comfy. However, there was hair all over the bathtub when I checked in.
Only one check in on a weekend made the check in slow and they put us in a room that had not been cleaned. He tried his best but maybe it could have been better if there was another worker
Mari
Stayed 1 night in Feb 2024
6/10 Okay
Tawfiq
13 Feb 2024
Tawfiq
Stayed 1 night in Feb 2024
10/10 Excellent
BrookLynn
Travelled with family and small children, Travelled with partner
Check in staff(male) was beyond awesome, good sense of humor and helpful. Room was clean, and super roomy as I had a toddler so super helpful. Good pricing as well as pool,spa was clean and welcoming. Breakfast was definitely a large variety and kept up. Will return in future
The front desk person was AMAZING, the whole staff for bfast and check in, everything was so clean and everyone was so nice and accommodating even tho it’s blizzard conditions out.
Samantha
Stayed 1 night in Jan 2024
Response from Best Western Cascade Inn & Suites on 15 Jan 2024
Thank you for staying with us. We are so glad you enjoyed your stay and we hope to see you again.
Used the restroom in the lobby, no water. Went to use hand Sanitizer at desk it was empty. I was told that they were working on plumbing and that’s why no water in bathroom. Desk clerk was rude
julie
Stayed 3 nights in Nov 2023
Response from Best Western Cascade Inn on 8 Dec 2023
We are sorry to hear about your experience. The water was shut off in the public restrooms for a few hours while the plumber was working on it. Thank you for letting us know about it so we could put signs on the doors and check all the sanitizer machines throughout the lobby. We value your opinion and appreciate you sharing your experience with us and we will continue our training so we can improve all of our guest's experiences. Happy Holidays!
2/10 Terrible
Nicki
Travelled with family
5 Dec 2023
Disliked: Property conditions & facilities
I neve got to check into the hotel
Cuz they wouldn’t take my card they should have said they from the start that they don’t take chime card this was birthday present what a terrible day thanks a lot.
Nicki
Stayed 1 night in Dec 2023
Response from Best Western Cascade Inn & Suites on 8 Dec 2023
I'm sorry to hear you were not informed about this when your booking site sent you your email confirmation. Our policy does state that we accept bank issued credit cards with a micro chip. Unfortunately there is no security value with loadable cards. We hope you had a happy birthday and a wonderful holiday season.
Pretty much as expected with a best western...odd setup for the breakfast area. A bit squeezed in and no privacy. Our mattress was good but a bit soft for my overall taste. The check in was smooth...no problems or concerns. Very quiet room. Just what we needed after a busy day.
Melissa
Stayed 1 night in Nov 2023
Response from Best Western Cascade Inn on 8 Dec 2023
Thank you for staying with us. We value your business and opinion and we hope to see you again.
I was staying for a wedding close by. Property and staff were very nice. Room was a bit noisy as I could hear guests walking upstaris and next to my room.
It’s an excellent location for a visit to the Portland area. There are convenient Max stations, good low cost restaurants and coffee shops. The area is quiet with low traffic and is very conveniently located to I84 eastbound.
Herschel
Stayed 3 nights in Sep 2023
6/10 Okay
Catherine
Travelled with group
19 Sept 2023
Liked: Cleanliness
Great place to stay to go see a concert close by at Edgefield. Very convenient! Rooms were clean, beds were comfortable.