Portage Holidays from AU$6,367

Loved the lake view. A nice clean quiet place to stay right off the ferry! Would definitely stay again!

There is a line up when I was there to check in. I waited for at least 15 to 20 mins just to check in. There is no elevator in site, even it is a 3 floors building, which is so inconvenient when you have a luggage to carry. The washroom are not so clean but tidy. Overall the place is good to stay to rest for the night.

The most important part of sleeping for me are the pillows. Their pillows were like cotton balls like you had nothing under your head which hurt my neck throughout the night. What I did was I folded up my thick hoodie and used it as my pillow. In terms of the food that you'll buy from the restaurant, the taste was excellent.

Parking lot is in poor condition. Water power stopped around 830 am. Must have been due to rennovations.

Upon arrival I introduced myself and she commented’you booked through Expedia’, she then looked at my husband and said ‘and who are you? I felt she was looking down on him. We felt very insulted. The breakfast was at a cost as we booked with Expedia. The hostess was offering wine to other guests but didn’t offer it to us until I asked if it was for all guests. When we arrived we were not allowed in unless we took off our shoes, if you had socks on you were allowed to walk around, I had sandals on so I had to put on sandals supplied by the hotel while indoors, these sandals were also used by other people with no consideration to foot diseases. My husband is allergic to cats and dogs and no animals were allowed in the hotel but the owner had a cat and dog running lose and we were told by other guests that the dog would beg while they had breakfast and the cat would climb on you when sitting in the lounge. Very frustrating.We paid a $250.00 damage deposit which we haven’t received back yet and it’s been almost 10 days which I feel is unexceptable. Very disappointing!