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Reviews of Hampton Inn & Suites Port St. Lucie, West

2.5 out of 5
Hampton Inn & Suites Port St. Lucie, West
155 SW Peacock Blvd, Port Saint Lucie, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1003 reviews" "
Rating 8 - Good. 223 out of 1003 reviews" "
Rating 6 - Okay. 61 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Inn. Very clean, quiet and friendly staff.
Stayed 3 nights in May 2024
Response from x on 13 May 2024
Thank you for taking the time to share your thoughts regarding your recent stay! We are proud to provide a comfortable and friendly place to stay in the Port St. Lucie area!

10/10 Excellent

Stefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here
Stayed 4 nights in May 2024
Response from x on 12 May 2024
Thank you for always choosing to stay with us when you are in the Port St. Lucie area! We are delighted you enjoy your time with us and look forward to seeing you again soon!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to get some rest and enjoy local shopping and food. Everything was conveniently located within5-10 minutes
Stayed 1 night in May 2024
Response from x on 7 May 2024
Thank you for your wonderful feedback! We are proud to provide a convenient place to stay in the Port St. Lucie area!

4/10 Poor

Anthony

Stayed 1 night in Apr 2024
Response from x on 1 May 2024
Thank you for taking the time to rate your recent stay with us. We rely on honest feedback to continuously improve the experience for all of our valued guests.

8/10 Good

Johnny

Stayed 1 night in Apr 2024
Response from x on 18 May 2024
Thank you for your feedback!

10/10 Excellent

Lorinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hampton is unique because Ashley and her staff go far beyond there job to make you feel welcome. Thank you all
Stayed 2 nights in Apr 2024
Response from x on 28 Apr 2024
Thank you so much for your kind feedback! We enjoy having you with us!

8/10 Good

marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and comfy. I truly enjoyed my stay and will definitely be back!
Stayed 1 night in Apr 2024
Response from x on 28 Apr 2024
Thank you for your wonderful feedback! We look forward to seeing you again soon!

10/10 Excellent

Shedlyne

Stayed 2 nights in Apr 2024
Response from x on 18 May 2024
Thank you for your wonderful feedback! We hope you will join us again soon!

10/10 Excellent

Juliana

Travelled with partner
Liked: Amenities, property conditions & facilities
I enjoy very much how check out is at noon. The room was super clean.
Stayed 1 night in Apr 2024
Response from x on 28 Apr 2024
Thank you for your wonderful feedback! A clean and comfortable room is essential for a great stay!

8/10 Good

John

Stayed 1 night in Apr 2024
Response from x on 12 May 2024
Thank you for your feedback! We are delighted you chose to stay with us and we hope you will join us again the next time you are in the Port St. Lucie area!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was surprised of hotel price…very reasonable considering the area. Overall very satisfied
Stayed 1 night in Apr 2024
Response from x on 22 Apr 2024
Thank you for your wonderful feedback! We hope you will join us again the next time you are in the Port St. Lucie area!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from x on 18 Apr 2024
Thank you for your wonderful feedback!

10/10 Excellent

Senanu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very responsive and attentive to requests for information
Stayed 1 night in Apr 2024
Response from X on 15 Apr 2024
Thank you for your kind feedback! We appreciate you taking the time to share your thoughts regarding your recent stay and we hope you will join us again soon!

8/10 Good

Paul

Stayed 1 night in Apr 2024
Response from x on 16 Apr 2024
Thank you for your feedback!

10/10 Excellent

Rolin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from x on 15 Apr 2024
Thank you for your wonderful feedback! Our team works hard to provide a clean and comfortable place to stay!

8/10 Good

V

Liked: Amenities
Having a breakfast at your hotel was very good. Handy and included in the price. Breakfast staff were efficient, friendly and helpful
Stayed 1 night in Apr 2024
Response from x on 16 Apr 2024
Thank you for your wonderful feedback! It is great to see you could start your day off right with our complimentary breakfast selection!

10/10 Excellent

JOANEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from x on 11 Apr 2024
Thank you for the great feedback! We hope you will join us again the next time you are in the Port St. Lucie area!

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, great area.
Stayed 1 night in Apr 2024
Response from x on 11 Apr 2024
Thank you for the great feedback! We are lad you enjoyed your stay and hope you will join us again soon!

10/10 Excellent

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Good selections for breakfast. Coffee nice and hot.
Stayed 1 night in Apr 2024
Response from x on 4 Apr 2024
Thank you for the great feedback! We are delighted you could relax in your clean and quiet room and start your day off right with a good breakfast and coffee!

4/10 Poor

Gregory

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Broken toilet - couldn’t use bathroom No blanket or pillows for the pull out couch
Stayed 1 night in Mar 2024
Response from x on 1 Apr 2024
Thank you for taking the time to share your thoughts regarding your recent stay with us! You can be confident we will follow up with these concerns! We appreciate your honest feedback as we strive to consistently improve the experience for all of our valued guests!

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from x on 4 Apr 2024
Thank you for taking the time to share your thoughts regarding your recent stay with us!

10/10 Excellent

Wenguy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from x on 1 Apr 2024
Thank you for the great feedback!

10/10 Excellent

Shamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay quick and easy breakfast
Stayed 1 night in Mar 2024
Response from a on 31 Mar 2024
Thank you for your wonderful feedback! We are delighted you enjoyed your stay and hope you will join us again soon!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Clean rooms and good service.
Stayed 2 nights in Mar 2024
Response from x on 26 Mar 2024
Thank you for your great feedback!

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near 95. Food options very close, friendly staff.
Stayed 1 night in Mar 2024
Response from x on 25 Mar 2024
Thank you for choosing to stay with us on your way through Port St. Lucie! We hope you will join us again on your next adventure!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to place to stop when heading to the FL Keys, very convenient location, hits all the high points that one expects from Hampton Inn. Breakfast bar very good, coffee is the best hotel coffee we had and the staff is very professional and accommodating.
Stayed 1 night in Jan 2024
Response from x on 21 Mar 2024
Thank you for choosing to stay with us on your trips to the Keys! We are delighted to provide a comfortable place to stay and we hope to see you on your next adventure!

8/10 Good

Jesus, hialeah gardens

Stayed 2 nights in Mar 2024
Response from x on 11 Apr 2024
Thank you for your great feedback!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints…Rooms were clean and staff was great
Stayed 2 nights in Feb 2024
Response from x on 14 Mar 2024
Thank you for your wonderful feedback! Our team is delighted you enjoyed your stay and could relax in your clean and comfortable room!

10/10 Excellent

Ginarose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect clean
Response from a on 12 Mar 2024
Thank you for your great feedback! Cleanliness is essential for a comfortable stay!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from a on 12 Mar 2024
Thank you for the great feedback!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean.
Stayed 3 nights in Mar 2024
Response from a on 8 Mar 2024
Thank you for the 5 star review! We are delighted to provide a clean and welcoming place to stay in the Port St. Lucie area!

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from a on 8 Mar 2024
Thank you for taking the time to rate your experience with us! We hope you will join us again soon so we can provide you a 5 star experience!

10/10 Excellent

lewis

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from a on 8 Mar 2024
Thank you for your great feedback!

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. Super clean, great location, very nice staff. Will stay here again.
Stayed 1 night in Mar 2024
Response from a on 4 Mar 2024
Thank you for the 5 star rating! Cleanliness and convenient location are essential for a comfortable stay!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from f on 2 Mar 2024
Thank you for the 5 star review!

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in suite 302 Nice, comfortable, safe, and clean Pillows and bed very nice Did not notice ice machine as other comment reported Plenty of options for breakfast Would stay there again
Stayed 1 night in Feb 2024
Response from a on 27 Feb 2024
Thank you for taking the time to share your thoughts regarding your recent stay! We are glad you felt comfortable and safe and did not have any interference despite having a room next to the ice machine! We look forward to your next stay!

8/10 Good

Clair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Justin and Mary were so friendly and helpful.
Stayed 1 night in Feb 2024
Response from a on 27 Feb 2024
Thank you for your kind feedback! We are delighted Justin and Mary could start your stay off right with a great check in experience!

2/10 Terrible

Erik

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid for my room and they sold it, even though it was fully paid. I showed up at 3:30 AM after working most of the night and there was no room for me. It wasn’t a reservation, it was a fully paid room. I ended up driving home 2 hours in the middle of the night and almost crashed twice. If I could sue them, I would. They deserve a zero for their greed.
Stayed 1 night in Feb 2024
Response from a on 27 Feb 2024
Thank you for taking the time to share your thoughts regarding your recent experience! Our team held the room for your arrival as long as possible. They were unable to get in contact with you with the information provided on the reservation in order to obtain your estimated arrival time. Unfortunately, the team could not wait any longer to perform the night audit process and continue holding your room without knowing if you would be arriving or not. We encourage those checking in after midnight to communicate directly with the property in order to guarantee a smooth check in process. We appreciate your feedback and hope to serve you in the future.

2/10 Terrible

Mirne, Diamond Bar

Stayed 1 night in Feb 2024
Response from a on 21 Mar 2024
Thank you for taking the time to share your thoughts regarding your recent stay with us! We appreciate your honest feedback as we strive to consistently improve the experience for all of our valued guests!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff!
Stayed 2 nights in Jan 2024
Response from a on 23 Feb 2024
Thank you for taking the time to share your thoughts regarding your recent stay with us! Our team is delighted you enjoyed your visit and we hope you will join us again the next time you are in the Port St. Lucie area!

10/10 Excellent

Joyce

Stayed 1 night in Feb 2024
Response from x on 21 Mar 2024
Thank you for your great feedback! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and sweet.
Stayed 1 night in Feb 2024
Response from a on 19 Feb 2024
Thank you for choosing to stay with us for your quick trip to Port St. Lucie! Our team is delighted to see you enjoyed your brief stay and we hope you will join us again soon!

8/10 Good

Enrique

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from a on 19 Feb 2024
Thank you for your feedback!

10/10 Excellent

Jim

Travelled with family
Liked: Amenities
Breakfast was well below expected for what the room cost was.
Stayed 3 nights in Feb 2024
Response from a on 19 Feb 2024
Thank you for taking the time to share your thoughts regarding your recent stay with us! We appreciate your honest feedback as we strive to consistently improve the experience for all of our valued guests!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop in PSL.
Stayed 1 night in Feb 2024
Response from a on 19 Feb 2024
Thank you for your wonderful feedback! We hope you will join us again the next time you are passing through the PSL area!

10/10 Excellent

Gayle

Stayed 1 night in Feb 2024
Response from a on 19 Feb 2024
Thank you for your wonderful feedback! Our team is delighted you enjoyed your stay!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying here - nice breakfast options.
Stayed 2 nights in Feb 2024
Response from a on 8 Feb 2024
Thank you for choosing to stay with us whenever you are in the Port St. Lucie area!

10/10 Excellent

Horace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean keep it up love it
Stayed 1 night in Feb 2024
Response from a on 8 Feb 2024
Thank you for the great feedback! We are glad you enjoyed your stay and look forward to seeing you again soon!

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from a on 8 Feb 2024
Thank you for your wonderful feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Easy and close to 95. Quiet. We had a 2 queen suite room and it was very spacious. Breakfast was good. Parking was adequate. Check in and out was easy. Service was good.
Stayed 1 night in Feb 2024
Response from a on 8 Feb 2024
Thank you for choosing to stay with us as you made your way through Port St. Lucie! Our team is glad to see you enjoyed your visit and we hope you will join us again the next time you are passing through the area!