Port of Lazi Tours and Activities

I got a better swim at the pool and at the beach. breakfast was ok and staff are great except for Cecille the person who was at the front desk when we checked in at 2pm. She told me that checked-in is at 3pm but there’s a room ready for you. I just got so annoyed when she said that, and told her that "you don't have to say the 3pm time to checked-in, if the room is ready just checked us in! then she gave me a room with no AirCondition working...pure warm air coming out. Transferred me to a room with working air condition but with rug as towels. the floor mat was even whiter than the towels.

Exceptional resort. Outstanding customer service! Thanks to everyone!