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Reviews of Hampton Inn Port Huron

2.5 out of 5
Hampton Inn Port Huron
1655 Yeager St, Port Huron, MI

Reviews

8.4

Very good

Rating 10 - Excellent. 343 out of 743 reviews" "
Rating 8 - Good. 274 out of 743 reviews" "
Rating 6 - Okay. 71 out of 743 reviews" "
Rating 4 - Poor. 28 out of 743 reviews" "
Rating 2 - Terrible. 27 out of 743 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Consistent with what I expect from a Hampton Inn
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was clean and the pool was actually warm enough to swim in, most are to cold. Hot tub was ok, jets not the best but water temp was good.
Stayed 1 night in Mar 2024

4/10 Poor

Larry

Travelled with partner
The mattresses are worn out! Could actually feel lines in mattress- slept for three nights on two big pillows under me in order to sleep. Told front desk clerk upon arrival and he showed me another room/ same situation. Carpet worn out and dirty looking. Staff always helpful and breakfast very good, put out early and area very clean where you eat and come on hotel. This is NOT a four star hotel- no way. I did outside sales for a large hotel still in business- my property had to be top notch for me to bring the business people to lunch and show the rooms. More consistency in dressing of hotel staff would be more professional as well.
Stayed 3 nights in Mar 2024

4/10 Poor

Tania

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel needs a deep clean. Dirty carpets and my mattress smelled where my head was. 😳
Stayed 2 nights in Mar 2024

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Candice

Travelled with family
Friendly staff, clean rooms
Stayed 1 night in Feb 2024

6/10 Okay

Ella

Liked: Staff & service
Disliked: Property conditions & facilities
Went on a quick getaway, pool and hot tub were very dirty, updates need to be made around the hotel. The staff were nice. Tv had netflix which was nice. The breakfast was a solid 4/10. Would probably not stay again as there are a lot of other hotels around this area around the same price .
Stayed 1 night in Feb 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Tina

Stayed 1 night in Jan 2024

6/10 Okay

Aimee

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were good the jacuzzi’s pressure output seemed low but it was still a relaxing time.
Stayed 1 night in Dec 2023

2/10 Terrible

Heidi

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Would not recommend
Check out was a nightmare. The representative, for the hotel was rude, raised her voice, and was very flustered easy.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brandy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Marg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Ruth

Liked: Staff & service
I find that for the quality of this hotel the price was kind of high. And to be charged A 15-dollar fee that is said to have dropped off is really a scam. I was charged the 15 dollars, and it went to my account that was not cool. Most likely will not stay here again, and I come to Port Huron several time a month. The weekly rates are not bad but overpricing for the one night on the weekend price gouging.
Stayed 1 night in Nov 2023

2/10 Terrible

Therese

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and safe
Stayed 1 night in Oct 2023

8/10 Good

Roxan, Rhinelander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was goid
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel, Lansing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel; highly recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of my favourite Hotels. Staff is awesome and always willing to assist.
Stayed 1 night in Sep 2023

8/10 Good

Jeffery

Travelled with family
Liked: Staff & service, room comfort
satisfied for the price
This property is in need of some upgrades everywhere. rooms and bathrooms especially.
Stayed 1 night in Sep 2023

6/10 Okay

Kathleen

Travelled with pets, Travelled with group
Liked: Staff & service
Disliked: Amenities
There was no bath matt in bathroom and they only had 2 towels which wasn’t nearly enough for 2 people for 2 days so we had to track down housekeeping and ask for more . The shower heads and pressure were awful . The place smelled like too much cholorine because of indoor pool.
Stayed 2 nights in Sep 2023

10/10 Excellent

Austin

Stayed 1 night in Aug 2023

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
I was very disappointed in the cleanliness of the room. Immediately upon arrival I found a tooth brush, a uses straw and a used straw by the bedside. After speaking to the gentleman at the front desk, he did come down and removed the items and told us he would speak to his manager in the morning. We went to dinner, came back to use the hot tub and it was not clean. There’re was sand inside it everywhere. We did talk to the gentleman at the front desk again and he said he would speak to the maintenance man in the morning and that something may be wrong with it. Went back to the room for the night and discovered there wasn’t a top sheet on the bed. Again, spoke tho the man at the desk. He handed us another set of sheets and apologized and said he would speak to housekeeping. The toilet clogged twice in our 2 day stay also. The breakfast area was clean but the tables and chairs were rundown and tattered. Although the staff was very friendly I would not recommend this particular hotel.
Stayed 1 night in Aug 2023

8/10 Good

Terri

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

8/10 Good

Carol

Stayed 1 night in Aug 2023

2/10 Terrible

Laura

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2023

10/10 Excellent

Barbara

Stayed 2 nights in Jul 2023

6/10 Okay

Jessica

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, odd things at check in
My stay was great AFTER check in. While I was checking in the gentleman that checked me in kept telling me that my card was declined. I provided the proof that I paid at time of booking and that it was removed from my credit card (luckily I have it all in my app). He then proceeded to tell me that he will have to run it again (after I already showed him it was paid in full at time of booking). He then said that it was my incidental charge that was declined, which I also SHOWED HIM THE TRANSACTION GOING THROUGH . I don't know what the deal was, but there was a huge line behind me, and I thought it was crazy that he was arguing with me about the charges. Luckily I had proof of everything going through. He said he would have his manager get in touch with me (which never happened). It took me 35 min for something that should have taken 2. Other than that, the hotel is super nice and has a great breakfast. I do recommend that they train their check in staff a little better.
Stayed 1 night in Jul 2023

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Jacuzzi was not working and when it rained outside water leaked thru the ceiling into the pool.
Stayed 2 nights in Jul 2023

10/10 Excellent

amanda

Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

JOANN

Liked: Staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2023

6/10 Okay

Lillian

Stayed 1 night in Jul 2023

10/10 Excellent

deborah

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were very friendly. The only disappointment was the pool was not very clean
Stayed 2 nights in Jul 2023

4/10 Poor

Helen

Travelled with family
Dirty. No hot tub. Mud in pool???
Stayed 1 night in Jun 2023

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, staff & service
Definitely not a 4 star. Was on the first floor and it was noisy. The mattress was very soft and when you laid down it was more like a hammock. The desk drawer was open and could not be closed. Went to breakfast an hour before it was supposed to close and there was no coffee of any variety available. No waffle mix available, no oatmeal available. When I checked out at what should have been a busy time, there was no one at the desk, just a message to call a phone number. Worst Hampton Inn I've stayed in.
Stayed 1 night in Jun 2023

8/10 Good

Maria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything at the hotel worked fine and was clean enough! Nothing fancy, but great stop in the middle of a long road trip.
Stayed 1 night in Jun 2023

10/10 Excellent

Michaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

charles

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not bad
Employees were very friendly and helpful. Room was a little disappointing..... dated. Open under vanity all plumbing exposed. Didn't look like an upper class hotel. Was kinda disappointed with the bunk beds instead of a sleeper sofa. Overall stay was good.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

linda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not happy… Not up to Hampton Standard
Staff is wonderful! Having said that… very dated…needs repair… limited housekeeping is not satisfactory… several areas including room smelled musty.. dirty Hot Tub Not in service and swimming pool could be warmer🤷‍♀️ Breakfast & coffee ok☺️ Will stay elsewhere next visit
Stayed 3 nights in May 2023

4/10 Poor

THOMAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Check-in and Check-out: No one at desk. Had to alert them from the office off the desk. Room: Small, cramped, dark (king bed). Location: Close to Blue Water Bridge. Note: I expected better for the price, it being a Hampton/Hilton Hotel. Also, a cheerful, welcoming person at the reception desk seems to be missing from a lot of hotels lately. Pity, because this can help erase other faults found in stay. Felt more like a “motel” atmosphere. We ended up not staying. Unfortunately losing cost of room.
Stayed 1 night in May 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in May 2023

10/10 Excellent

Raymond

Stayed 6 nights in May 2023