Beach
Check availability

Reviews of Hotel de Marina

3 out of 5
Hotel de Marina
Atlanta Point, Port Blair, Andaman & Nicobar Islands

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 4 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

AKASH, Bengaluru

Travelled with family and small children
Liked: Cleanliness, staff & service
Free WIfi availability is being mentioned, but the wifi is available only in the reception and not in the rooms. this was one negative point when we checked into the hotel. Food available at the restaurant was good but can be better.
Stayed 3 nights in May 2019
Response from Anjali on 27 May 2019
Dear Sir, It was our pleasure that we got the opportunity to serve you. Regarding WiFi, the sole provider for Broadband in this islands is BSNL, and the speed they give is very low, so it becomes impossible to provide the same in the rooms to so many guest using at the same time. Thank you for staying at Hotel de Marina and we hope that you will consider us for your next trip! Best Regards

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities, room comfort
Good location. Room was clean, we did find a large cockroach in the bedroom, but what can you expect when staying in an island
Stayed 1 night in Apr 2019
Response from Archana on 22 Apr 2019
Dear Emily, Thank you for sharing your valuable feedback about the stay! I am glad that we were able to provide you a enjoyable stay. Thank you for staying at Hotel de Marina and we hope that you will consider us for your next trip! Best Regards

6/10 Okay

priyesh

beds need to be deep cleaned regularly and have mo
wifi doesnt work in room to use you have to go at reception whats the point of wifi then also beds had bed bugs or mosquitoes in room hotel needs to deep clean their beds regularly and have mosquito killing device
Stayed 1 night in Jan 2019
Response from Guest Relationship Manager on 29 Jan 2019
Dear Priyesh, Thank you for sharing your experience with us! We regret that we could not meet your expectations while staying at the Hotel de Marina. Kindly be assured that we have treated your feedback about the mosquito or bed bug with utmost seriousness to ensure that corrective measures are taken. For your information we have never got any complaints regarding bed bugs, but mosquites mite be their if windows are kept open during evening time due to tropical climate. And regarding Wifi, its only provided by BSNL in these islands and the speed provided by then is 512 kbps, but in actual we receive below 100 kbps, so with such a low speed its practically not possible to provide wifi in the rooms with so many users. Its the same condition in all the places in Andaman. Still we regret the inconvenience caused to you. Looking forward to serving you again for a better experience. Regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to go around, friendly staff, good services (cud improve their service delivery speed)
Stayed 2 nights in Jan 2019
Response from Guest Relationship Manager on 18 Jan 2019
Dear Sir, Thank you for sharing your valuable feedback about the stay! I am glad that we were able to provide you a enjoyable stay. Also, thank you for the kind words regarding the location, staff and services. We are continually trying to improve our services with reviews we receive. Thank you for staying at Hotel de Marina and we hope that you will consider us for your next trip! Best Regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible room service. The staff came to clean the room after calling them 5 times. Water leaking from commode but staff didn't care to look after it. Very por service.
Stayed 2 nights in Jan 2019
Response from Guest Relationship Manager on 18 Jan 2019
Dear Guest, Thank you for sharing your experience with us! We regret that we could not meet your expectations while staying at the Hotel de Marina. Kindly be assured that we have treated your feedback about the water leakage and staff issue with utmost seriousness to ensure that corrective measures are taken. Still we regret the inconvenience caused to you. Looking forward to serving you again for a better experience. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Archana on 27 Nov 2018
Dear Guest, Thank you for choosing de Marina for your stay. We greatly appreciate you, for sparing your valuable time to review us. We hope you return soon and give us another opportunity to welcome you back. Kind Regards

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prijemny hotel
Prijemny a ochotny personal. Super pomer cena-vykon. Wifi internet fungoval hlavne na recepcii. Izby boli celkom vkusne zariadene. Vyuzili sme ho na jednu noc, nakolko dalsie dni sme stravili na ostrove Havelock. Vrelo odporucam
Stayed 1 night in Jul 2019
Response from Anjali - Guest Relationship Manager on 1 Feb 2020
Dear Sir, Thank you for the rating and sharing your valuable feedback about the stay! We are glad that we were able to provide you a enjoyable stay. Thank you for staying at Hotel de Marina and we hope that you will consider us for your next trip! Best Regards