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"Rooms were outdated, and the washrooms had poor ventilation with a foul drain smell. Despite booking three Coastal View Rooms together one book TDforExpedia booking, we were given two rooms on one floor and a third on another. Third room was on first floor which had a minimal coastal view. The hotel said the bookings came through separately and couldn’t place us together, which was disappointing on a family trip. The rooms were in an older section of the hotel (on the very far end), and the pool on our side was closed and unmaintained. Overall, the property fell well below five-star expectations."

"Fantastic stay. Everything good."

"It was off season and there was some annual maintenance going on - it has to happen sometime - but the hotel manager and staff had made every effort to minimize this and to more than compensate. If you wanted a fully equipped gym you might have been disappointed but if you wanted to stay in a simply beautiful property - and we were delighted in all respects from room, food, amenities, activities, and location this place is it. But what makes this property special is quite the most genuinely charming and hardworking and professional staff I have encountered in my 45 years of international travel this is the place. From room and catering to garden and security the staff are very well trained, clearly Taj brand appreciative based on conversations I had with them, motivated and make this property as nice as it is. We stayed at 2 other 5 star properties on this trip and this was our clear favourite and made it an exceptional memory. "

"Old facilities. Staff was very helpful. "

"Great spot"

"Chakra cottage had aesthetic interiors and very spacious even for a couple with small kids. Seeing sunrise in the lake from the portico was wonderful. Staff were really courteous and friendly. Spa was great too. Overall it was a lovely peaceful experience just an hour drive from Thiruvananthapuram. "

"yes"

" Overall good experience Couple of noteworthy items 1. Misleading listing Beach is NOT PRIVATE 2. Shipping Port The port right next to the hotel with the ongoing construction work (which went on even through the night) is noisy and is a blotch on an otherwise scenic sea view experience"

"the safety. was not great the room i was given has the AC wire put in the plug socket without a plug. just bare wires . it could easily cause a fire or injure someone. the room had black mould on the bathroom ceilings "