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"The onsen baths were the highlights of this hotel. The outdoor baths had spectacular views, and there was a great variety of baths inside."

"We had some noisy neighbours but the staff very kindly moved us to a quieter room."

"Great"

"A very comfortable place to stay while exploring the area. The hotel is quite new, modern, clean, and well appointed. The lounge with free drinks is a great place to process the day’s adventures while enjoying a local beer or sake. The staff are incredibly helpful, kind, and charming. I look forward to returning!"

"Location is amazing, very isolated (we were happy to get the pick up and drop off, as we don't travel by car). İt snowed over night and we had a nice walk to the lake and lakeside onsen - magical. The breakfast was wonderful, lots of different Japanese breakfast items with view to the snowy forest. However, we couldn't help feeling that our stay was a bit of an inconvenience to the host family, which was not really about language problem. This was the first time we have experienced that in Japan... "

"We stayed at Hotel Gozensui during our stay at Hokkaido. The staff was very friendly and helpful and onsen was really beautiful and relaxing. We do recommend eating at the hotel as a lot of restaurants around the area close early (we were there March 2026). For breakfast there’s a little udon restaurant that we highly recommend. "

"Perfect stay for visitors seeking a peaceful adventure. "

"One of the most beautiful onsens I have ever been to. As soon as you walk in, there is a sense of calm and quiet elegance. The property is beautifully designed to maximize the view of the lake. Our room consisted of three large sections which can be divided with private screens. The service was outstanding too. Each breakfast and dinner, we dinned in a private room. A special thanks to Shayla. "

"Friendly helpful staff,but that was the best part: the hotel has a drab exterior with extremely dirty windows within a run down locale opposite a disused/derelict building. The inside was functional but uniformly tired and dated. Our room was clean enough but the bedding was stained, the sheets and towels were old and thin. A simple warm air blowing heater kept us comfortably warm (no aircon but not needed in late October). The water went cold after one shower but was hot again by the morning. I reported weak wifi and was given an in-room wired hub which worked; except that on both evenings the hotel’s internet connection dropped out repeatedly. We made do for a couple of nights but wouldn't consider returning."