Apartments in Ponte San Marco

"Nice breakfast with gluten free options. Unfortunately, the check in was terrible. Guy at the reception was unpleasant and ignorant. Despite my querries the day before our arrival, nobody from the hotel ever replied. Let alone told us there is no transfer after 10pm and that due to restricted parking one has to walk the bags about a kilometre from the car to the hotel. Not fun when it is late. One is tired and let alone has forgotten something in the car.. Fortunately, lovely lady at the reception called Neve has smoothed things up in the morning. Just that the night staff spoiled what otherwise would have been a fantastic experience."

"Amazing hotel and spa excellent value "

"This was the most relaxing stay. The thermal pool is a game changer. The spa services were top notch. The brunch was unreal. Staff were lovely. Would absolutely stay again!"

"Hotel location is great and staff very friendly. Few issues encountered but the property is still under part renovation. We were woken up at 8am to the sound of construction above, staff entered our room by mistake at 9am unaware we were sleeping. AC was not working in our room meaning we had to keep the balcony door part open which was fine until the glass bottle bins were emptied early in the morning, the detergent used for the sheets/towels is a strong lemon smell too which was a little overpowering."

"I had a deluxe balcony room. It’s says queen bed. It was 2 singles pushed together with 2 single comforters. Hated it. No coffee or tea in room. No mini bar Hated the shower you had to climb in bathtub to shower. The shower was on the side of the bathtub. Horrible shower doors Breakfast was ok if you got there ay 8am. If you got there at 9 am most things had gone or were cold. Not one of my favorite stays"

"Clean and well located hotel, Breakfast was a big plus also as some English food not just Bread."

"Very friendly staff and great breakfast!"

"Staff was great !"

"Amazing host! Very hospitable! Room was clean "