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Reviews of Fairfield Inn Ponca City

2.5 out of 5
Fairfield Inn Ponca City
3405 N 14th St, Ponca City, OK

Reviews

8.6

Excellent

Rating 10 - Excellent. 202 out of 395 reviews" "
Rating 8 - Good. 142 out of 395 reviews" "
Rating 6 - Okay. 25 out of 395 reviews" "
Rating 4 - Poor. 17 out of 395 reviews" "
Rating 2 - Terrible. 9 out of 395 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arlene, Snow Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to licate in the dark. Staff was outstanding and breakfast super. Rooms are excellent
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location allows for easy access shopping areas and restaurants, etc.
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Travelled with partner
Awesome customer service
Stayed 1 night in Mar 2024

10/10 Excellent

Jenifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely night clerk
Stayed 1 night in Mar 2024

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 1 night in Nov 2023

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 'n Clean!
Staff was really helpful! Place was clean and comfortable. Would have no problem staying again... but next time I won't park under a tree full of birds, lol!
Stayed 1 night in Oct 2023

8/10 Good

Sheila

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
How much did I have to pay for this room??!!!
If you have any reason to visit Ponca City OK, make sure its not when the local refinery shuts down to do maintenance on their facility. Thousands of contractors come into town from around the country and fill up the hotels. Fairfield Inn jacked up their room prices and I paid $199/nt for a room that had a nasty ring on the floor around the toilet, mold on the shower door, flat pillows and a stain on the comforter. I couldnt get financial compensation from the hotel because I booked thru hotels.com.
Stain on comforter
Pillows that flattened to nothing
Mold on Shower molding
Ring on the floor around the toilet
Stayed 2 nights in Sep 2023

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced and breakfast was good
Stayed 1 night in Aug 2023

8/10 Good

EDDIE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Convenient location. Only one remark. Have experienced better continental breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2023

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great help
Stayed 2 nights in Aug 2023

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Nice clean hotel. Rooms spacious, bed comfortable. Great shower! One negative was there was 4 plugs on bedside table on one side of bed only and NO plugs on other side of bed… odd setup for king room. Breakfast was the usual cereal only and coffee lukewarm.
Stayed 1 night in Jul 2023

8/10 Good

Laurinda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A/c quit in the middle of the night. No clean washcloths for the next day. Everyone was very friendly
Stayed 2 nights in Jul 2023

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay, stayed there when I was working before I retired.
Stayed 1 night in May 2023

10/10 Excellent

Beverly A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was pleasant and the room was clean and pleasantly decorated. The bed was very comfortable, too.
Stayed 1 night in May 2023

10/10 Excellent

Brad, HOLIDAY ISLAND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good breakfast choices on-site that were included. Comfortable beds. Good job, Fairfield.
Stayed 1 night in May 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, comfortable
Stayed 1 night in May 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite, professional and respectful. The lobby was clean and comfortable for entertaining others. The room was well appointed and clean. I recommend Fairfield Inn and will stay again when I’m in the area.
Stayed 1 night in May 2023

10/10 Excellent

Kim, Ellsworth

Liked: Cleanliness, staff & service, property conditions & facilities
It's the only place we stay when we go to Ponca City and we travel to Ponca City often all the staff is amazing has always been and have never had an issue they have definitely gone above and beyond for us
Stayed 1 night in Apr 2023

10/10 Excellent

Thomas

Stayed 1 night in May 2023

6/10 Okay

Dustin

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tried to extend 4 days and was told there would be a modification fee. So I just stayed the one night, checked out and went elsewhere
Stayed 1 night in May 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. They had that Oklahoma hospitality.
Stayed 1 night in Apr 2023

10/10 Excellent

Neli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved the customer service. The ladies were so nice and the room service was excellent. I feel like your breakfast could improve. One thing I was not expecting was the pool to be closed.
Stayed 3 nights in Apr 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean. Breakfast was basic.
Stayed 4 nights in Apr 2023

10/10 Excellent

Kim, Ellsworth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing the property was clean and kept up and we will definitely be staying again
Stayed 1 night in Apr 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Ponca City
Recently we had the occasion to spend a night in Ponca City as we did last year. We elected to stay here again based on an excellent stay about a year ago. Everything was still exceptionally clean. The rom was nice and comfortable and fairly spacious. The thermostat worked well as did the small refrigerator. Early in the morning 6 AM I guess someone in the room above was heavy footed which I did note. Still this is an excellent place to stay and will do so again. Highly recommend!
Stayed 1 night in Feb 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for a funeral and the staff was friendly and helpful - Fairfield was a great choice for our quick trip
Stayed 1 night in Dec 2022

10/10 Excellent

Jaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Jaylene

Stayed 1 night in Nov 2022

8/10 Good

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I prefer a bathtub-- no one asked. Bathroom floor looked smeared.
Stayed 1 night in Oct 2022

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, super nice staff
Stayed 1 night in Oct 2022

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Johannah

Liked: Cleanliness, property conditions & facilities, room comfort
Clean & comfortable
I was surprised by how clean and spacious the rooms were. There were light and filling breakfast options. We liked everything overall but our keys weren't active as soon as we checked in, we had trouble using them for the inside and outer doors throughout the night.
Stayed 1 night in Aug 2022

8/10 Good

ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all fantastic Breakfast was sub par and towels for swimming were hand towels
Stayed 2 nights in Aug 2022

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique but was clean and staff was helpful and attentive.
Stayed 1 night in Aug 2022

10/10 Excellent

Misty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great! Best shower in a hotel that I’ve ever had!! Great water pressure!
Stayed 2 nights in Aug 2022

10/10 Excellent

BRENDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff was very nice and helpful.
Stayed 2 nights in Jun 2022
Response from General Manager on 28 June 2022
Thank you for the kind review! I will pass this along with the rest of my team. Thank you for staying with us!!

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, helpful staff
Stayed 1 night in May 2022
Response from General Manager on 28 June 2022
Thank you for the kind review! I will pass this along with the rest of my team. Thank you for staying with us!!