Polsbroek Holidays from AU$700

Totally inconsistent management. Checking in, the manager was courteous and extremely helpful. However, by the evening shift I stumbled on the judgemental, self righteous, 'I only assist those that look like me!', manageress from privilege palace. Simple requests for the WiFi password, or where to dispose of dirty towels were met with a side eye honed in delusions of entitlement. Pretty please, with bells on - money, and good service shouldn't have a colour!

Pros: Very welcoming staff, gorgeous room, great location, comfortable beds, food/drink on site, free breakfast Cons: No elevator, steep stairs, no air conditioning although to be fair we were there during the current record heatwave and were provided fans. This hotel was also in the process of having AC installed in its rooms so we would definitely stay here again.

Clean rooms, got lucky they upgraded us to a larger room. Centrally located, close to shops and nearby restaurants but gets really crowded and noisy during busy hours. Neay close to the Red Light district a fee mins walk. Air conditioning is available. No elevator so if you’re room is assigned to a higher floor be ready to climb every mountain. Breakfast is also available but nothing special in their offering (eggs,bread, cheese, cold meat cuts, juices, cereal, yogurt) that’s it everyday. Staff are pleasant, helpful, and friendly.

Good hotel nice room

Breakfast was not as a expected, poorly managed and staff was not helpful either