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"The hotel is a jewel, just steps from Piazza Vanucci. There are two terrasses on upper floors, as well as a beautiful lounge where you can relax and read. The staff was very helpful, from recommending restaurants to arranging taxi service back to the parking garage at the end of our stay. The hotel is inside the walls of the historic centre and within easy walking distance of excellent restaurants, shops and tourist attractions. However, parking inside the centre is reserved for local residents only. It’s an uphill hike to the hotel. Make arrangements ahead of time to get a cab to the hotel. Overall, good value for the money, especially since breakfast is included."

"We stayed for 4 nights and were very satisfied. The location is great: just a minute’s walk from the bus terminal (perfect for our day trip to Assisi) and easy escalator access to the city center. Rooms were spacious for a European hotel, and the modern facilities are well-maintained. The included breakfast was satisfactory. Note that the gym and pool require an extra fee - I didn’t have time to use them anyway, but it was a bit surprising. "

"Absolutely stunning property!!!! Gorgeous Tuscan landscape that’s even better in person. Every staff member was attentive and kind and went out of the way to give impeccable service. Delicious buffet breakfast. Can’t wait to come back."

"Staff was phenomenal!! Great team every accomplished"

"This is a tremendous hotel. It compares favorably with the Gray, which is my favorite hotel in Milan."

"Very fresh and wonderful breakfast "

"Breakfast is nice! Dinner is nice! Wine is nice! Staff is Nice! "

"Very good , clean and excelente location"

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."