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Protea Hotel by Marriott Knysna Quays

3.5 star property
Knysna hotel in Knysna Central with free breakfast and outdoor pool
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Protea Hotel by Marriott Knysna Quays

Property grounds
Exterior
Room, 2 Double Beds, Lagoon View
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

9.2 out of 10
Guests loved the amenities.
  • Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Pool
    Pool
  • Laundry
    Laundry
The price is AU$166
includes taxes & fees
4 Oct - 5 Oct
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Mobile key entry
Laptop-compatible safe
Desk
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Private bathroom
Separate bath and shower
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Mobile key entry
Laptop-compatible safe
Desk
  • 19 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Garden View, Ground Floor

Room, 2 Double Beds, Garden View, Ground Floor

Room, 2 Double Beds, Garden View, Ground Floor

Highlights

Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Private bathroom
Electric kettle
Laptop-compatible safe
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Front of property
Knysna Log-Inn Hotel
Pool
Breakfast included
Parking included
Free WiFi
10.0 out of 10, Exceptional, (1)
The price is AU$196
includes taxes & fees
23 Sept - 24 Sept
Knysna Log-Inn Hotel

About the area

Map
Waterfront Drive, Knysna, Western Cape, 6570

What's nearby

  • Knysna Lagoon - 4 min walk
  • Knysna Quays - 6 min walk
  • Knysna Waterfront - 6 min walk
  • Thesen Island - 7 min walk
  • Leisure Isle - 9 min drive

Getting around

  • George (GRJ) - 57 min drive

Restaurants

  • ‪Salt & Petal - ‬1 min walk
  • ‪Chatters - ‬6 min walk
  • ‪The Drydock Food Co - ‬8 min walk
  • ‪34 South - ‬7 min walk
  • ‪Anchorage Restaurant - ‬6 min walk

About this property

Protea Hotel by Marriott Knysna Quays

Hotel located in Knysna Central
At Protea Hotel by Marriott Knysna Quays, you can look forward to free English breakfast, a free food/drink shopping service and a terrace. The on-site restaurant, Breakfast Restaurant, features pool views and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A lift, ATM/banking services and meeting rooms
  • Smoke-free property, a computer station and barbecues
Room features
All 123 rooms have comforts such as laptop-compatible safes, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Grab bars near toilets and lowered electrical outlets
  • LED TVs with premium channels
  • Housekeeping, desks and phones

Languages

Afrikaans

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle
  • Parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Breakfast Restaurant

Things to do

  • 18 holes of golf
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Entertainment

  • LED TV with premium channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Self-parking fee: ZAR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

Does Protea Hotel by Marriott Knysna Quays have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Protea Hotel by Marriott Knysna Quays?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Knysna Quays on 4 Oct 2024 start from AU$165.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel by Marriott Knysna Quays pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Knysna Quays?

Self-parking is available for ZAR 30 per day.

What time is check-in at Protea Hotel by Marriott Knysna Quays?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Protea Hotel by Marriott Knysna Quays?

Checkout is at 11:00 AM.

Does Protea Hotel by Marriott Knysna Quays provide a shuttle to the airport?

Yes, there's an airport shuttle. A one-way fee applies.

Where is Protea Hotel by Marriott Knysna Quays located?

Located in Knysna Central, this hotel is within a 5-minute walk of Cape Floral Region Protected Areas and Knysna Lagoon. Knysna Quays and Knysna Waterfront are also within 10 minutes.

Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 122 out of 288 reviews" "
Rating 8 - Good. 116 out of 288 reviews" "
Rating 6 - Okay. 35 out of 288 reviews" "
Rating 4 - Poor. 11 out of 288 reviews" "
Rating 2 - Terrible. 4 out of 288 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just love Knysna
Stayed 2 nights in Mar 2024

10/10 Excellent

David, Canterbury

Stayed 1 night in Feb 2024

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants. Nice view of harbour from room. A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

salma

Travelled with family and small children
Liked: Cleanliness
No dining options or room service
Stayed 3 nights in Dec 2023

10/10 Excellent

Louise, Warrington

Stayed 1 night in Nov 2023

10/10 Excellent

Alida, Lakewood Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very good location
Stayed 3 nights in Oct 2023

10/10 Excellent

JC

Stayed 1 night in Aug 2023

10/10 Excellent

Aidriaan, warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
Stayed 10 nights in Jul 2023

10/10 Excellent

Crispin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Ryan

Stayed 1 night in Apr 2023

4/10 Poor

Maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception and info not good
Felt the staff were not well trained and very disinterested. No one told us when we arrived our rate included breakfast so missed it the first day. Also the tap water was very brown, again not explained on arrival, on asking just told OK to drink! Frankly I didnt want to shower in it ! Everyone we asked in town said not to drink the water. The manager did take the time to come and apologise which was appreciated.
Stayed 2 nights in Feb 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
A Disappointment
We have stayed at Marriott Quays on a previous occasion so booked again for our visit to Knysna. Unfortunately our room was a disappointment. There is a light at head height fastened to the wall at the side of the bed. This hit your head turning from he fridge and if moved, getting out of bed. We eventually found the switch for this along the floor! There was only one bedside table and this was a double bed so couldn’t be used by both. Have you tried to be comfortable with your glasses, book,glass of water and your early morning pill at the other side of the room? I requested a bedside table to be told all the rooms only had one so none were forth coming. We were there three nights and for the first two showers taken between 5&6 pm the water was COLD, we thought people had used all there was but reported this and there was warm water on our last night. The one excellent thing was the breakfast - a lovely selection and freshly cooked egg dishes and the waiting staff were cheerful and friendly. There is a charge for overnight parking. Not much but it gave you the feeling that they were grasping for every penny. We won’t be back in a rush. There are so many places offering accommodation in Knysna!
Stayed 3 nights in Feb 2023

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.
Stayed 6 nights in Feb 2023

10/10 Excellent

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Wing Lok

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent harbour view. Super convenient for seafood and shopping. Breakfast is fantastic but it’s a bit awkward for no free parking

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 211
Its always great! Staff excellent. Only complaint is the bed which needs to be replaced. Awoke with both our bodies sore. Thx
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Darla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and in an excellent location. The staff were extremely accommodating and welcoming. The breakfast included with our stay was very good. We would highly recommend this hotel.
Stayed 1 night in Apr 2022

8/10 Good

JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyrhing was nice and acceptable. Website misleading, showing lagoon view photos of standard rooms, yet they all face inland.. on bus depot which is rather noisy. Only rooms with 2x double beds, i.e. more than 2 persons available at increased cost..2+ persons!
Stayed 1 night in Feb 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to return to the Knysna Quays hotel . Great room ,lovely view and nice breakfast . The swimming pool is a real plus . Another enjoyable stay .
Stayed 3 nights in Feb 2022

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at protea knysna quays
Absolutely amazing. Loved the comfy king size bed. Absolutely spotlessly clean
Stayed 3 nights in Feb 2022

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel well situated at the Waterfront. Plenty of restaurants and activities near by. Breakfast was nice and included. Staff were very nice and helpful. Parking was on site and costs 30 Rand/night. Next door parking is free but no security.
Stayed 1 night in Feb 2022