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"What a bad experience. The place was a dump and the staff was like something out of a bad movie. We had a change in plans that forced us to find a hotel last minute during a busy big city weekend. Unfortunately this was the only option. Everything from foul smells, stained and dirty sheets, and a staff that seemed like they may be being trafficked. After one night we moved hotels and of course were refused a refund for the second night. Do yourself a favor and sleep in your car or even under a bridge if this is your only option."

"Great bed and water pressure! Staff very friendly and helpful. Parking was easy and very close. We will be back. "

"Yes"

"Front desk staff were very friendly and helpful."

"The Fontaine is in our rotation when traveling to KC. It continues to be very suitable for its location, cleanliness, comfort and value. Are the rooms in need of updating? maybe, but not to extent of calling them tired. We love visiting the bar on the 7th floor off the pool deck, though pool was not open for the season yet on this stay. Some of the best happy hour drinks you'll find anywhere! On matter of bathroom towel racks, none except one in the shower, not sure why there aren't any on the bathroom walls. Regardless, we'll be back, "

"Clean and quiet"

"Nice room, the only drawback was no closer to hang anything up"

"This property was very disappointing. The common areas were extremely unclean, and there was a strong odor throughout the building. The listing did not indicate that the environment would smell like smoke, which made the experience uncomfortable. I reached out to the hotel and to Hotels.com about the condition of the room, but neither was willing to offer a resolution. Based on my experience, the condition of the property did not match what was presented on the booking site."

"I have received 0 assistance from staff or Expedia for my check in issues. We didn’t even stay at the hotel!!!!! Waiting on a response to see if I can even get a refund. Useless staff, didn’t help at all."