Find a Great Motel Plattsburgh

"Unfortunately I experienced a hot water issue similar to my stay at La Quinta in Plattsburgh NY.I checked in on aThursday after working a 14 hour day and went to shower , no hot water , called the front desk and explained the issue.The following day I went to the front desk and explained to a different front desk clerk the hot water issue and asked to be moved to another room that had hot water,clerk said they were fully booked and would see what he could do,Saturday the third day without hot water and no shower I was getting very annoyed,I then spoke with yet again a different clerk and also spoke with the manager and maintenance guy which again I was told they are working on it and that I could move to another room on Sunday. I had just worked 7 straight 14 hour days and my only day off I have to pack up and move to the other end of the building. I never once received a phone call from the manager or any other employees during the 3 days without hot water.i felt that management had very little concern and poor communication skills with its guests.Cleaning staff were great ! Unfortunately many guests smoke cigarettes and pot in the rooms."

"Great service "

"After all it’s ok. The Area is not secure for parking facility."

"Shower bar was broken could not close curtain Repairs that were made not painted"

"The hotel is in a great location and has Vermont charm throughout. Breakfast was well stocked. My particular double queen room was a bit tired and in need of a facelift. Staff was ok, just not overly friendly. Gym was out of service for half of my stay, but that too looked tired and pretty basic."

"The hotel is nice and the pool area and gym are well equipped and spacious. The breakfast was good, with lots of options. Especially the staff at breakfast was incredibly friendly and helpful. The location is decent and, if desired, in walkable distance to downtown. The only issue was that the free shuttle, which is great, was 1) not advertised and 2) was supposed to leave at 4:30 AM. But when we arrived the shuttle had already left even though it was specifically said that one must not arrive earlier than 4:30 AM. As the shuttle only runs every thirty minutes, this left some guests without a ride to the airport. Staff should be trained to ask guests to arrive five minutes early, especially when inquired by guests. Overall, however, good hotel with friendly staff."

"Price was higher than others in atea"

"Room had multiple carpet stains one which was sticky and one of the sheets for the bedding which I didn’t use (I got a double bed room) had some stain on it and some dry liquid on the wall. Fridge door was left opened so took time to get it cold. Also the extra blanket wasn’t even folded. Just left on the shelf. Seems like whoever is taking care of the site is not really putting any time or thought into cleaning. Pro shot should have stayed next door at La Quinta. For the extra 15$ I would have been glad too. I would never have paid the amount I paid if I had known. "

"Samedi à 8h30 il n'y avait plus d'œufs, de saucisse et de muffins. Ils ont rempli le comptoir vers 9hrs seulement. À la piscine vendredi il y avait une grosse couette de cheveux près de la piscine et samedi soir elle y était encore. Les 2 jours nous avons dû demander des serviettes pour la piscine car ils n'y en avaient plus. À notre arrivé le vendredi notre carte magnétique ne fonctionnait pas. Le samedi nous avons dû aussi aller la faire changer car elle ne fonctionnait plus."