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"While I can understand that they were likely slammed with reservations on New Year’s Eve that doesn’t excuse much of the disappointment in the experience. Arrived at 5pm and the lobby was full of guests waiting to get into their rooms because cleaning was still underway. While we were lucky enough to get into our room upon arrival, it wasn’t without issue. I reserved a full lake view room to be able to see the fireworks but was given a partial lake view. I disagreed, was asked to show proof,...

"The room was great and staff was courteous. "

"Cute place. Loved the jet tub "

"Great price and very close to UVM. I loved the hot tub and the room was very clean and comfortable. "

"Best motel experience I have had. Staff was friendly and came quickly when called despite my not being able to check in until 1 a.m. The room had some wear but was comfortable, clean, and everything worked as it should. The location is very easy to get to and the views of the lake are very nice. I would recommend staying here even if it was more expensive, but since it was not, I would recommend staying here over any of the alternatives in Plattsburgh. "

"Oui, la chambre est bien, le service à l’accueil a été rapide. "

"Room is very nice, great size, affordable and convenient for my handicapped husband. I would definitely recommend this hotel. "

"The telephone in the room didn’t work and it smelled like s"