Family Hotels & Resorts in Plateau de Maîche

"Nice hotel next to the lake. Convinient Public parking one block away. Easy walk into town center for dining options. Close to the Coop supermarket/mall that has great food court. "

"Excellent hotel "

"Great top-floor room with sweeping city and lake views — wish we could’ve stayed longer! Super easy walking access to everything in town. "

"Amazing Hotel"

"Cecile was very welcoming and friendly. She directed us to some very secure parking for our motorbikes. Breakfast was good. Rooms comfortable. Highly recommended. "

"Very nice atmosphere. "

"It is a great hotel… What I was missing was softer pillow, beside the relatively hard pillows… The price was definitely on the high side!!!"

"The hotel is in a non-walkable area to the city center, the public transportation from this place is not frequent. When I arrived to my room, there was a worm in my room and I have to clean it by myself because there was no cleaning service at the hotel on Sunday night when I arrived. I ordered a burger, I received it without a meat inside. They offered me the meat after in a dish to add it. There was one receptionist girl doing everything because the was alone at the weekend, and she was so nice. When I talked to the manager regarding the room hygien and the worm inside my room. He refunded me a small amount around 40 euro after consulting the owners who were available at the hotel instead of refunding the whole amount, and he threatened me not to talk. He was rude, instead of saying sorry, he said I removed for you one night (which was not the case) and he said don't put anything online. I smiled for this poor guy. I am sure he is a new manager and he doesn't know how to deal with customers. In conclusion, it is my worst experience for an ibis hotel and one of my worst experience in all hotels that I have visited before in more than ten years of travel. I will not repeat it there, and I don't recommend it to anyone."