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"The room was big enough for 3 people and very clean and had everything we needed for our stay. And the location was excellent, in walking distance of great restaurants and the gondola. The staff were wonderful, so friendly and helpful."

"Beautiful hotel, perfect location for the ski lift and to stroll into town. Very attentive staff from the moment we arrived. Very friendly and always on hand for any requirements. Spa facility was flawless. Highly recommended "

"Clean room, excellent friendly staff lovely food "

"good place - excellent breakfast, clean and worm we liked it! "

"Helpful staff, "

"A very nice hotel great spa Staff very helpfull "

"very good hotel best service i will back again"

"Everything was perfect "

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."