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Reviews of WorldMark Pinetop

3 out of 5
WorldMark Pinetop
2000 S WorldMark Dr, Pinetop, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 154 out of 201 reviews" "
Rating 8 - Good. 36 out of 201 reviews" "
Rating 6 - Okay. 6 out of 201 reviews" "
Rating 4 - Poor. 1 out of 201 reviews" "
Rating 2 - Terrible. 4 out of 201 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marlon, San Tan Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely kind and helpful. Family of 5 and the two bedroom was a perfect fit. Will be coming back on an annual basis.
Stayed 2 nights in Apr 2024
Response from Cindy A on 9 Apr 2024
Hi Marlon,So happy that our sweet little resort worked out for you and your family.I am excited that you want to visit with us every year!Warm Regards,Cindy AGeneral Manager

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cindy A on 31 Mar 2024
Hi Lilian,So happy to see that you enjoyed our great little resort in the pines.Hope you will visit with us again,Cindy A.General Manager

10/10 Excellent

Tamar Rala

Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time we stayed here. It is approx 30 minutes from the ski lift. The rooms are spotless and the staff is friendly.
Stayed 2 nights in Feb 2024
Response from Cindy A. on 14 Feb 2024
Tamar,Thanks for the great review. We pride ourselves in providing first class accommodations. My staff rocks! Please come stay with us again.Warm Regards,Cindy A.General Manager

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent facilities
excellent facilities and helpful staff messaged requesting a possible early checkin due to weather concerns and staff provided the room as soon as arrived happy to see hot tub was open even in the winter
Stayed 2 nights in Jan 2024
Response from Cindy A on 25 Jan 2024
Hi Sandra,Pleased to hear you made it safely and the suite was waiting for you. I trust you enjoyed our slice of heaven.Do come back and visit with us in the future. Thanks for the great rating.Warm Regards,Cindy AGeneral Manager

10/10 Excellent

FRANCISCO

Stayed 5 nights in Dec 2023
Response from Cindy A on 25 Jan 2024
Francisco,Thanks for the great rating!Please visit us again.Warmest Regards,Cindy A.General Manager

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Cindy A. on 6 Dec 2023
Thanks for the great score!Hope you will come back and visit with us soon!Warm Wishes,Cindy A.General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property with Beautiful Views
Beautiful property placed in a beautiful setting. We booked a one room suite for 3 nights; it had all the comforts of home. The suite was impeccably clean, very roomy, bed is comfortable, nice little gym, cannot say enough good things. There was a hiccup at check-in (which was my fault) and the staff went out of her way to help us. We will definitely stay again when we are back in the area.
Stayed 3 nights in Nov 2023
Response from Cindy A. on 6 Dec 2023
Sounds like you had a great time. I have shared your review with the team, and they were delighted! I hope you will visit us again. Warm Wishes,Cindy A.General Manager

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, beautiful rooms with views of the pines! Staff go over & beyond to make your stay special. Love tge fireplace in room.
Stayed 2 nights in Nov 2023
Response from Cindy A. on 6 Dec 2023
Hi Catherine,Thanks for the great review. So happy you enjoyed your stay. We pride ourselves in delivering first class service.Do hope that you will visit with us again.Warm Wishes,Cindy A.General Manager

10/10 Excellent

Stephen, peoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The time we spent was relaxing and the surrounding pines were beautiful. Nothing better than sitting in the jacuzzi and looking at the stars through the pine trees. Truely relaxing. A great get away from the hustle and bustle of Phoenix. Love the facilities just having to bring your clothes and buying what food we needed from local grocers. All in all everyone had a great time. We plan to go here next trip up to Pinetop.
Stayed 4 nights in Nov 2023
Response from Cindy A on 27 Nov 2023
Hi Stephen,So happy to read that you enjoyed our little resort in the pines. We love to hear from our guests and truly appreciate you!Best for the holiday season,Cindy A.General Manager

10/10 Excellent

Kenneth

Stayed 2 nights in Nov 2023
Response from Cindy A on 22 Nov 2023
Hi Kenneth,Thaks for the great rating. Glad you and yours enjoyed your stay with us.Come see us again,Cindy A.General Manager

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary weekend
We would stay here again. The room was clean with no issues. The couch was uncomfortable and no other comfortable searing in the living room. The fireplace was a nice touch to the room when it's cold outside. The property was very quiet. We look forward to spending a week in something like this again.
Stayed 2 nights in Nov 2023
Response from Cindy A. on 22 Nov 2023
Hi Terry,Thanks for the feedback and I hope you will come back and see us again in the near future.Our furniture, while sharp looking, is commercial grade to hold up to the usage it must withstand. Our sweet little resort is a great getaway.Warm Wishes for the holiday season,Cindy A.General Manager

10/10 Excellent

Antonio, San Tan Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Cindy A. on 22 Nov 2023
Hi Antonio,Thanks for the great rating.As always, we appreciate any feedback.Happy to have hosted you,Cindy A.General Manager

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Cindy A. on 22 Nov 2023
Hi Christopher,Thanks for the great rating.Glad you enjoyed your stay with us.Come see us again soon,Cindy A.General Manager

10/10 Excellent

Bethany

Travelled with partner
Liked: Staff & service, property conditions & facilities
Extremely great value. Very safe and clean
Stayed 3 nights in Oct 2023
Response from Cindy A. on 1 Nov 2023
Hi Bethany,So happy to read that you enjoyed your stay with us.We aim to exceed expectations at all times. Come see us again soon.Happy Fall,Cindy A.General Manager

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to take my mother who is elderly up to Pinetop to see the fall leaves and basically get away for a short weekend trip. Worldmark is lovely. The rooms are comfortable and clean, the balcony was an extra nice touch as was the gas fireplace. I greatly appreciated the night staff who was able to take my call and accommodate us with a lower level room so my mother didn't have to climb stairs. I have nothing but great things to say about our two nights. I recommend without hesitation and would happily stay again.
Stayed 2 nights in Oct 2023
Response from Cindy A. on 1 Nov 2023
Dear Mary,Thanks for the great review! We are always so thrilled when we can accommodate a guest's request. I'm so glad that your mom was able to enjoy the beautiful fall colors.Hope to host you in the future.All the best,Cindy A.General Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was spacious, clean, chock full of amenities, and so peaceful and serene. Everything was five star and, if possible, even higher. I will be returning as soon as possible,
Stayed 2 nights in Oct 2023
Response from Cindy A on 31 Oct 2023
Hi Robert,Happy to read how much you enjoyed your stay with us! There is a lot to be said for our little resort in the pines.Look forward to your next visit,Cindy A.General Manager

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The facility was very nice and very clean.The staff was very professional and friendly
Stayed 2 nights in Oct 2023
Response from Cindy A on 31 Oct 2023
Dear Wayne,So glad that you found our sweet resort so pleasing! The staff does rock!Hope you will return to stay with us soon,Cindy A.General Manager

10/10 Excellent

Laura, Casa Grande

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Cindy A on 31 Oct 2023
Hey There Laura,Thanks for the great score!Come back soon,Cindy A.General Manager

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappoints
This has been our spot in Pinetop for several years now. Being here is like being at home away from home. The staff is always welcoming and friendly! Calista was fantastic at checking us in. Our room was clean and comfortable, like always. It's the only place to stay for us!
Stayed 3 nights in Oct 2023
Response from Cindy A. on 24 Oct 2023
Hi Michele,So glad that you love our little resort in the pines as much as we all do!Calista is always spot on. Thanks for the shout out for her!Warm Regards,Cindy A. General Manager

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Cindy A. on 24 Oct 2023
Hi Darin,Thanks for the feedback. Hope that you enjoyed and will come back to see us soon.Best,Cindy A.General Manager

10/10 Excellent

Terra, Maricopa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing vacation.
Stayed 2 nights in Oct 2023
Response from Cindy A. on 5 Oct 2023
Hi Terra,So glad to hear that you had a relaxing time while visiting our sweet little resort in the pines.Do come back and stay with us soon!Warm regards,Cindy A.General Manager

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Cindy A. on 2 Oct 2023
Hi Mike!So happy that you enjoyed your time with us. We do have a sweet spot in the pines.Looking forward to your next visit.Best,Cindy A. General Manager

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary celebration.
A couple minor issues but overall an excellent stay. Beautiful forest off our balcony.
Stayed 2 nights in Aug 2023
Response from Cindy A. on 1 Sept 2023
Hi Donald,Happy to see that you and your wife enjoyed your anniversary celebration here in the pines.We all love that the balcony and patios face our wonderful forest.Hope to see you again in the future!Warmest Regards,Cindy A.General Manager

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding property
Very clean and spacious room for the Studio. Great location to lakes and mountains.
Stayed 2 nights in Aug 2023
Response from Cindy A. on 22 Aug 2023
Hi Diana,That's great! So happy that you enjoyed our sweet little resort. Please come back and see us again.Cindy A.General Manager

10/10 Excellent

Patricia

Stayed 2 nights in May 2023
Response from Cindy A on 15 June 2023
Hi Patricia,I'm so glad that it appears as if we hit it out of the park with your stay!Thanks for sending time at our wonderful resort. Come back and see us again soon!Best,Cindy A.General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Met all our needs and then some. Very accommodating and friendly staff. Great stay.
Stayed 4 nights in May 2023
Response from Cindy A. on 29 May 2023
Dear David,Thanks for the great feedback. We pride ourselves on our outstanding customer service.Thanks for choosing us and hope to see you back soon!Happy Travels,Cindy A.General Manager

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Cindy A. on 29 May 2023
H Elizabeth,Thanks for staying with us and it appears you were pleased! Come back and see us soon!Best,Cindy A.General Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Cindy A. on 29 May 2023
Hi Ronald,Looks like you had a great time! Thanks for choosing us and please come see us again soon.Regards,Cindy A.General Manager

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time! We would definitely go back if given the chance.
Stayed 3 nights in Apr 2023
Response from Cindy A. on 1 May 2023
Zach,So happy that you enjoyed your time with us!We are always thrilled to receive feedback.Do come back and see us again soon,Cindy A.General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Great place for families to stay and reconnect with the great outdoors! Rooms are spacious and well worth the money spent, employees were friendly and very helpful
Stayed 2 nights in Apr 2023
Response from Cindy A. on 24 Apr 2023
Thanks for the great feedback. Glad that you enjoyed our great little resort in the pines! Hope to host you in the near future,Cindy A.General manager

10/10 Excellent

Emily

Stayed 2 nights in Apr 2023
Response from Cindy A. on 1 May 2023
Emily,Thanks for the great score! Glad you enjoyed your time with us.Please come back and visit us again soon,Cindy A.General Manager

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World Mark in Pinetop AZ
Excellent place! Beautiful. Very clean, spacious-had everything we needed for a comfortable stay.
Stayed 2 nights in Apr 2023
Response from Cindy A. on 1 May 2023
Kelly,Thanks for the great feedback.Hope you will consider us for another visit in the future.Happy Spring,Cindy A.General Manager

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean. The grounds were also well kept
Stayed 18 nights in Feb 2023
Response from Cindy A. on 18 Mar 2023
Thanks Tyler. Happy you had a good time with us!

2/10 Terrible

James

Travelled with family
The property is great. Stayed there many times. The problem I have is with Expedia. our room was cancelled
Stayed 2 nights in Feb 2023

10/10 Excellent

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant waut to go back
Love the place...cant wait to go back and try pool etc. Close to skii slopes
Stayed 2 nights in Feb 2023
Response from Cindy A. on 18 Mar 2023
Danuta,So happy that you loved our little resort as much as we all do!Can't wait to welcome you back.Best,Cindy A.General Manager

10/10 Excellent

Tracy L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, this is my family's favorite retreat away from the desert heat. Staying at this location is like coming over to visit family. We've stayed here for the last 8 years and have gotten to know a few of the staff. Professional and friendly. In addition, I always know I'm going to enter a clean unit that has comfortable beds and quality bed linens. Housekeeping is outstanding...! In the past, my family and I have rented a cabin/house, but my kids tell me they prefer this gem in the ponderosas because it's always clean and consistent. Plus, the sparkling pools, the clubhouse art & craft area and recreation room is fun for all! Quiet. Peaceful. Perfect.
Response from Cindy A. on 18 Mar 2023
Hi Tracy!Thanks for your kind words. We all love having you and the kids visit with us. See you next time,Cindy A.General Manager

8/10 Good

Kristen

Response from Cindy A. on 22 Nov 2023
Kristen,Thanks for the rating. I trust you enjoyed your stay.We are happy to have hosted you and hope you will come back in the near future.Warmest Wishes,Cindy A.General Manager

10/10 Excellent

steve, peoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything you need is here, inside and out is like home. You don't need to bring anything except clothes, food and swim trunks. Enjoy
Stayed 4 nights in Nov 2022

10/10 Excellent

Todd

Stayed 2 nights in Oct 2022
Response from Cindy A. on 19 Oct 2022
Hi Todd!Looks as if you enjoyed our resort in the pines! Thanks for the great score.I hope to see you and yours in the near future.Best Regards,Cindy A.General Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 3 nights in Oct 2022
Response from Cindy A. on 19 Oct 2022
Hi William!Thanks for the great score! We are happy that you enjoyed our resort.Hope you will come back soon.Warmest Regards,Cindy A.General Manager

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Atmosphere
The second time here and we loved it. Great hot tub and porch on our unit. We walked the path behind the units.
Stayed 4 nights in Sep 2022
Response from Cindy A. on 12 Sept 2022
Hi Julie!Thanks for the sharing your positive thoughts with us. We always love hearing from our guests.The resort sure is sweet and in a great location.Hope to see you back soon!Warmest Regards,Cindy A.General Manager

10/10 Excellent

Ivana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Cindy A. on 4 Aug 2022
Hi There Ivana! Thanks for the great rating! We trust you had a fabulous time at our sweet little resort in the pines! Look forward to hosting you in the near future, Cindy A. General Manager

10/10 Excellent

Cailee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Cindy A. on 13 July 2022
Cailee, Thanks for the great score! I trust you have a fabulous time at our sweet little resort. Come visit again! Warm Regards, Cindy A. General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable. The property was well kept and quiet. I enjoyed the amenities The units were updated and clean. We will stay here again. I would recommend resurfacing the tennis court and putting pickle ball lines and net on it and adding air conditioning for summer. It could get uncomfortable I imagine last June without it.
Stayed 3 nights in May 2022
Response from Cindy A. on 9 June 2022
Hi Troy! Glad to hear that you enjoyed your stay with us. We try our very best to keep the property in a pleasing manner. We hope to have our tennis court redone in the near future and pickle ball is on the horizon, as it is a very popular request. The lack of AC is normally not an issue with our cool nights, but it can prove to be an issue in the heat of July. We provide fans in each unit and additional ones upon request. Thanks for the great score and I hope you will visit with us in the future! Best, Cindy A. General Manager

8/10 Good

William

Travelled with family
Liked: Staff & service
A very nice property
Stayed 4 nights in May 2022
Response from Cindy A. on 9 June 2022
Hi William, Glad you liked our property. It is a sweet little hideaway. Please come visit with us again in the near future! Warm Regards, Cindy A. General Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High country getaway
WorldMark Pinetop is an amazing place!
Stayed 3 nights in May 2022
Response from Cindy A. on 13 July 2022
Michelle, We appreciate the great score. I hope you will come visit us in the near future. Warmest Regards, Cindy A. General Manager

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely be back! Our stay was amazing. So clean and so many fun things to do on the property. Rooms are updated and very nice!
Stayed 2 nights in May 2022
Response from Rachel - Assistant General Manager on 16 May 2022
Ashley, Thank you for your review! I am thrilled to know you enjoyed our newly renovated interior and found enjoyment in the many activities we have to offer here. See you next time!

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Destination
Amazing overall. This is a go to destination for me and my family. Never disappoints.
Stayed 3 nights in Mar 2022
Response from Rachel - Assistant General Manager on 16 May 2022
Arthur, Thank you so much for your review. It warms my heart to know you continue to enjoy vacationing with us. We look forward to welcoming you back with us.

10/10 Excellent

David

Stayed 3 nights in Mar 2022