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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free breakfast, near Island at Pigeon Forge

Choose dates to view prices

Surestay Plus By Best Western Pigeon Forge offers a refreshed retreat amid scenic surroundings. Guests enjoy amenities like laundry facilities, public WiFi, a 24-hour business center, and a vending machine. Attentive staff assist with access to the nearby LeConte Center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$84
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(51 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

8.8 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Renovated in 2023
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 11 min walk - 0.9 km
  • Patriot Park - 11 min walk - 0.9 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Pigeon Forge Factory Outlet Mall - 12 min walk - 1.1 km
  • Island at Pigeon Forge - 3 min drive - 1.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬13 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Reagan's House of Pancakes - ‬16 min walk
  • ‪JT Hannah's Kitchen - ‬3 min walk
  • ‪CiCi's Pizza - ‬5 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel remodelled in 2023 and located near LeConte Center at Pigeon Forge
Close to Island at Pigeon Forge, Surestay Plus By Best Western Pigeon Forge provides amenities, such as free full breakfast and a 24-hour business centre. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • Free self-parking
  • Smoke-free property, a 24-hour front desk and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 65 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as desk chairs and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers and heating

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (80 centimetre high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1984
  • Renovated entire property - July 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Is Surestay Plus By Best Western Pigeon Forge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per day.

How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Pigeon Forge on 30 Nov 2025 start from AU$83.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surestay Plus By Best Western Pigeon Forge?

Self-parking is free at this property.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Surestay Plus By Best Western Pigeon Forge?

Checkout is at 11:00 AM.

Where is Surestay Plus By Best Western Pigeon Forge located?

Located in Downtown Pigeon Forge, this hotel is within a 15-minute walk of Xtreme Racing Center and LeConte Center at Pigeon Forge. Dollywood and Island at Pigeon Forge are also within 3 miles (5 km).

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1075 reviews
Rating 8 - Good. 271 out of 1075 reviews
Rating 6 - Okay. 136 out of 1075 reviews
Rating 4 - Poor. 52 out of 1075 reviews
Rating 2 - Terrible. 62 out of 1075 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff was friendly
Stayed 3 nights in Oct 2025

6/10 Okay

Debbie

The breakfast was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Everything was good
Stayed 2 nights in Nov 2025

6/10 Okay

Ernie

Liked: Cleanliness, amenities, property conditions & facilities
Yes was clean but very noisy and had to prove we had reservations
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, staff was friendly and curtious, beds were comfortable and breakfast was abundant and hot.
Stayed 3 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Really good place that allows pets and area to walk. The staff is nice and the breakfast in the morning is an additional plus, considering what all the hotels in the area are charging. I'd stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Darlene Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean & the staff were very helpful when we had to change rooms due to the previous room we had someone smoked in it.. overall nice stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay for the short time we wer there. Conveniently located to everything. Comfortsble beds.
Stayed 2 nights in Oct 2025

8/10 Good

Kelsey

Liked: Cleanliness
Room was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean. The bed was excellant and the breakfast was good. I was traveling with my dog and the area to potty the dog felt a little bit unsafe.
Stayed 1 night in Oct 2025

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly! Breakfast was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and updated. Great breakfast!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent the room was magnificent the staff was wonderful.
Stayed 2 nights in Sep 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 2 nights in Aug 2025

8/10 Good

Benjamin

Close to the strip and easy access to atractions
Stayed 2 nights in Sep 2025

8/10 Good

Matthew S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but very noisy. You could hear everything through the walls.
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious.The door into room was hard to open and shut. Nice breakfast area,; variety of things to eat and drink.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, bed was comfortable, and it had everything we needed. The shower was large, and we had plenty of hot water. The room had a coffee maker, fridge and microwave. I would stay here again!
Stayed 2 nights in Sep 2025

2/10 Terrible

katrina

Disliked: Staff & service, property conditions & facilities
Attempted to check in early which i was told was possible. Was told that noone was checking out and that noone was leaving so they didnt know if a room would even be ready. We transferred hotels and went to the sure stay best western plaza inn.
Stayed 5 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place
Stayed 1 night in Sep 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Fair for the coat
Stayed 2 nights in Oct 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities
nothing fancy but we will be back!
Stayed 2 nights in Oct 2025

6/10 Okay

Akshay

Liked: Cleanliness, property conditions & facilities
The hotel has positive and negative points Positive: The location is great. Views from the room is awesome. Super clean Negative: Kitchen is there but no utensils When asked they provided
Stayed 2 nights in Oct 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked just about everything!
Stayed 2 nights in Sep 2025