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"The host ensured we clearly understood how the key system worked when we arrived. Following his instructions, we didn't have any problems accessing the propery. The room was spacious and well laid out. It was lovely to sit by the open window and have breakfast. There was a lift to help get the luggage to the room. The staff in the bar in the morning were friendly and helpful."

"The castle and grounds were amazing, and the staff was very friendly and helpful. The room was great, lots of room and very comfortable. I only wish we had scheduled a longer visit!"

"Everything was fine, excellent service."

"This is an excellent hotel choice for a stay in Caserta. The staff was very attentive, the rooms were immaculate, and the restaurant food was first class."

"First impression on arrival was "disappointing". The exterior of the hotel is dull and scruffy, not what was expected. There's a reason they don't show the exterior on their website. Single rooms are basic but clean. Bathroom very good. Limited options for dinner in the hotel but quality very good. Staff helpful and overall impression improved a lot after a 4 night stay. "

"Excellent location for palace, central to Caserta. Parking available a very short walk away from hotel"

"I have only good things to say about the hotel. Seems they run a very tight ship. Very helpful staff at check in. Front desk young woman came out to the street to show me where the parking lot was. Private fenced and gated. Check in easy. Room was big with private big patio. Bathroom spotless and very modern. Was only a one nighter but wished I could have stayed longer."

"Everything was perfect"

"Very clean and spacious. Excellent breakfast. Hotel has its own a parking space. Good communication with the host. "