Piedmont Hotels, Worcester

"Food was excellent "

"I booked a two bed room. When I arrived, I was told that it was not a guaranteed the room I booked would be available with two beds. I understand if I could not get a window view or a specific side of the building but to say this about a request for 2 beds is the most ridiculous thing I’ve ever heard. Tell me you don’t have two beds and I would have booked some where else. I never complain but it was the worst night of my night. The best theh could do was provide a cot. I booked two people and for a bed and a cot was not with it. Anyway, they said she can try to get me a two bed room tomorrow, however, once again said it was not a guarantee. The horrible night was enough for me. I booked another location for the additional night. I’ve never experienced this before. Never again. "

"Very clean. Spacious updated rooms. Easy parking and friendly staff."

"The hotel was under construction for renovations during our stay. We reserved a room with 1 King bed that was newly refurbished. We were puzzled about the following renovations: a see through glass door on the shower and the toilet was adjacent, a large empty corner in the room were an oversized chair should have been (the only place to sit was the bed or 1 desk chair, and limited parking due to construction debris and storage containers."

"We walked in the door at 9 o’clock, and there was a live band playing, and we literally got smacked in the face with a cloud of pot, cigarettes, and vape smoke. This lasted until at least midnight. The next morning when we woke up, there were joints in the hallway outside our room! I was staying there with my young daughter. The live band is understandable but not the drug use in the hotel. "

"Room was not cleaned room was so hot even with ac on and window open and breakfast was so dry and coffee was burnt "

"Excellent "

"My husband loved the breakfast - I just got a Grab N Go. The room was a good size. Overall experience it was great"

"All was fine"