Picon Holidays from AU$670

Great place for families

wonderfully well organised and trained staff, went off like a swiss watch

We loved this hotel - perfect location, incredibly clean and comfortable, remarkably quiet, excellent European buffet breakfast, friendly staff, and beautiful rooftop. We would recommend you staying here. We will definitely stay here again if our travels bring us back to Madrid. Gracias!

The location of this hotel is perfect! It is across the street from the Royal Palace and within walking distance to Gran Via, Plaza Major, Plaza del Sol, etc. Staff was nice. Only thing was, I stood for 4 nights and the AC did not work. I brought it up to their attention twice and no one stopped by to take a look at it. They gave me instructions over the phone and it still didn't work. They also didn't have an Iron in the room.. I asked front desk for one and they said they didn't have enough and couldn't provide one for me so I had to walk around on my vacation with wrinkle clothes right out the luggage. On the 3rd day, I had to ask again and then they gave me one. Other than that, it was nice and property and room was clean and quite.

Everything was fantastic. From the staff at the front desk who were so helpful and polite all the way to the chef at the restaurant who were splendid in their service and quality of food fresh and tasty. I will definitely come back to this hotel and recommend family and friends to stay when visiting Madrid.