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Reviews of Airport Resort Phuket

4 out of 5
Airport Resort Phuket
9/19 M.1, Sa Khu, Phuket

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 243 reviews" "
Rating 8 - Good. 114 out of 243 reviews" "
Rating 6 - Okay. 52 out of 243 reviews" "
Rating 4 - Poor. 8 out of 243 reviews" "
Rating 2 - Terrible. 9 out of 243 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Christine

Stayed 1 night in Aug 2023

2/10 Terrible

ELIZABETH F

Stayed 1 night in Jun 2023

10/10 Excellent

Scott

Stayed 1 night in Jun 2023

8/10 Good

Ritesh

Travelled with family
Liked: Staff & service
Its good for short stay
Stayed 1 night in Jun 2023

6/10 Okay

EE SUAN, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet doesn’t flush properly. Dining very limited, can’t even buy a good cup of coffee
Stayed 3 nights in Mar 2023

10/10 Excellent

Maria Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. 200 baht to airport shuttle.
Stayed 2 nights in Jan 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff were very friendly.. this property is located near the airport and a beach.. the beach sell really nice food on my last day i went to the gym and had dinner having the beach as my view which was a lovely site

4/10 Poor

Thomas

Need to spray for insects more in the rooms.
Stayed 14 nights in Sep 2022

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet clean and the staff were amazing and very helpful I didn’t like the toilets near the pool don’t think they have ever been cleaned. No way would I use them but everything else was great Maybe the pool could do with a little bit of work but very clean and nice to swim in.
Stayed 1 night in Aug 2022
Response from Jib on 18 Aug 2022
Thank you for staying with us. And we will improve what you tell us. Many Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money with friendly staff
Second time here, stayed 2 weeks, will stay again if in Phuket. Excellent value for money. Just couple of issues which could be easily addressed- tiled seat in pool needs redoing as number of small tiles missing, couple of sun lounges need new bolts to secure them in upright seating position and new cushions for sun loungers needed. New petrol and restaurant complex next door adds to appeal (includes 7-eleven )
Stayed 16 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Could do better
Close to the airport. Spa was not open. Yes there was a T.V but only Thai channels. Understandable in Thailand, but should be made clear to international travelers.
Stayed 1 night in Feb 2020

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great layover airport hotel
Nice room, good pool, delicious food in restaurant at reasonable prices, friendly staff, free airport shuttle ..a 3 minute ride up the road.
Stayed 1 night in Feb 2020

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel in general, queiter than expected this close to the airport, but a little worn down : Tiles missing in the pool, etc.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Affordable late checkout. Not sure why Expedia is forcing me to write more, especially since you get bombarded with survey requests these days.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of Your Service Staff was great. But in night IT was very loud...
Stayed 2 nights in Feb 2020

8/10 Good

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet location. Money well spent. Convenient location with strip mall next door.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Jongsup

Disliked: Cleanliness, staff & service, property conditions & facilities
가격만큼의 호텔
공항 근처 호텔, 프리 셔틀 때문에 예약했으나, 공항에서 호텔로 가는 셔틀을 예약할 방법이 없음. 메일을 보냈으나, 답장이 없어 자체적으로 이동 시설은 가격만큼 가치 수영장은 별도의 건물쪽에 위치하여 사용 어려움
Stayed 1 night in Jan 2020

6/10 Okay

joel

Travelled with family
Stayed 1 night in Jan 2020

6/10 Okay

joel

Travelled with family
Good to stay for one night, need to improve the shower
Stayed 1 night in Jan 2020

8/10 Good

Steph, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stop over location, 7-10 minutes from the airport with shuttles every hour to the airport. My flight was In early so I was able to check into y room 2 hours before the official time.
Stayed 1 night in Jan 2020

6/10 Okay

Shae

Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly; food at restaurant was great and room price point was great.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed for a few hours and left at 3 am on the free airport shuttle. Woke up to several tiny red bugs crawling around on the bed. Killed one and it was full of blood. I recorded one of the bugs crawling around and showed the front desk girl at checkout. Although she did apologize, she didn’t seem surprised or worried. I advised that they spray the room and she said ok, but I didn’t see her write anything down. Hopefully she made note of the room from my room key, but since she acted so casual, I’m not certain anything will be done. There are many other hotels near the airport - to be safe, it’s probably better just to stay at one of those instead of this one. We had already paid for the room on check-in and were expecting the shuttle any minute, so I didn’t bother trying to haggle a refund.
Stayed 1 night in Dec 2019

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great place to stay, good price. Staff were very helpful and room was spotless. Can highly recommend
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room is clean, staff friendly.. happy to stay here again next time
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location as it was just a stop over for a night, breakfast was fine, enough to eat from medium variety of food, l
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite. Higher than I expected. But no spa service.
Stayed 3 nights in Nov 2019

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay nice big room
Good stay convenient for one night stay and airport early morning, 15min walk to naiyang beach good bars and restaurants
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Free airport shuttle
Booked this hotel because we had a late arrival into the airport and they offered free shuttle. It was a bit chaotic to find the shuttle but I think it would have been that way for any hotel. We thought our room would be one of the bungalows in all the pics but ended up in a room in a separate tower. Not a huge deal because we were leaving the next day, just look more closely than we did.
Stayed 1 night in Nov 2019

8/10 Good

M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area. Close to beach and airport with free shuttle.
Stayed 2 nights in Nov 2019

6/10 Okay

Natalina, Kuala Lumpur

Liked: Cleanliness
Disliked: Property conditions & facilities
staff speak very minimal english. restaurant not up to standarts hotel either can not be rated ****, its *** maximun!!! no swimming pool, no spa, not beautiful environment around. i paid 3 days stay, but could not stand it, checked out after 2 days. and they did not returned me 1 day paiment.
Stayed 3 nights in Nov 2019
Response from Sukanya P. on 14 Nov 2019
Dear guest We reccomment to you for refund already if need please contact to expedia than you book from them because we cannot amend to you here because you pay money with them in the website if you need to refund you must to contact them not hotel because hotel did not accept the money from them yet.But you did not contact to them. Best Regards, Sukanya P.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for one night as its very close to the airport and it includes free shuttle.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent service.from pickup at the airport & checkin late in the evening nothing was too much trouble.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful and friendly staff. Good rooms.
Stayed 1 night in Sep 2019

10/10 Excellent

Anna, Vancouver, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our one night stay at this hotel. We took the free hotel shuttle to the nearby beautiful beach and small town. We had dinner on the beach and watched a fantastic sunset. We also had a dip in the hotel pool before bed. We flew early the next morning so did not have any breakfast. This hotel exceeded our expectations and we would highly recommend it!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place
Not a good hotel one of the worst I have ever stayed I
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff, and very close to the airport. Spaviosu room
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Luisa Paula, Indaiatuba

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient
It is good for short stay, convenient proximity to airport and shuttle. Good pool and a 10 minute walk to the beach with good restaurants. The spa was closed.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Best value for money venue that i have stayed at. Speedy,efficient,friendly check in. Very clean property with all services and facilities. Free shuttle to and from the airport or the beach is great
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019