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"Genuinely felt like royalty. Impressive from the entrance through to the very spacious rooms with gorgeous views. Lovely pool area which was well utilised by our group. Comfy beds. Would highly recommend. "

"We thoroughly enjoyed our stay at Kobi Onsen. The rooms are beautiful, spacious, and clean. The onsen is wonderful. The food at the hotel is excellent. Nothing is lacking. The garden and carp pond, the café—everything is lovingly designed. I would particularly like to praise the friendly and attentive staff. We would book this hotel again in a heartbeat and can recommend it to anyone with a clear conscience."

"Very good customer service. Too bad I can’t remember the lady name. There’s a bit of noise due to construction but it stop at night. So it’s all good "

"Friendly staff"

"The staff are excellant and breakfast options are very good, ordered from menu. "

"Great hotel close to Main Street eating areas and city sights."

"Designed like old Vietnam but with all the modern conveniences. Superb staff!"

"Very nice stay here. All staff are friendly and supportive. "

"Amazing service - we requested a driver for 2 days and it was arranged with no fuss. "

"Good Hotel in central location"

"The resort was great but very limited things to do especially evening time"

"The property was super clean The staff was 5star Enjoyed our stay We stayed for 7 nights"

"Stylish, good value, family friendly, helpful staff"

"Hotel is beautiful staffs are great"