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"My late check in was smooth and fast. The room and the bathroom were big and roomy. I booked a river view room and it had a balcony and a nice river view. Just what I needed after a long travel. Very conveniently located near the walking street."

"I had only planned 1 day but ended up staying 3. "

"beautiful room"

"Overall, superb quality and services!"

"Amazing hotel, very comfortable, great service and amenities"

"We stayed at Banyan Tree for 8 days / 7 nights, staying in an Ocean facing Pool Villa with Well-being Package. Highlights: Jacuzzi / Hot Tub attached to the private pool. It got windy and cold on some days (hot and sunny on others). The Jacuzzi allowed us to enjoy a hot soak day or night when temperatures dropped. The on-call Butler service via WhatsApp was efficient and useful. Whatever we needed was a quick text message away. Always friendly and accomodating. Villa was serviced and cleaned twice a day, and with our Well-being package we got juices, fruit and healthy bowls of food in the afternoon. I knew this hotel was more isolated and that was fine for us, and the food options on site were fine for a one week stay. However, if you are planning multiple day trips from Banyan Tree then the transport may get tedious as it’s a fair distance from Hue and Hoi An. If you want a relaxing and pampered stay that feels miles away from the problems of the outside world, this is your place. "

"Good breakfast and a lot of variety. AC is sufficient to keep the room cold."

"Great hotel in the heart of Hanoi! "

"Lovely hotel with caring staff. We had the family room and it was perfect with two bathrooms and a connecting door as well as great outlook over the perfume river. Very clean an nicely decorated."