Phong Dien Holidays from AU$735

From beginning to end, Vedana Lagoon Resort delivered the best travel experience we have ever had, and we have traveled to many countries around the world. The level of customer service is truly next level. Even before our arrival, the team had already opened a WhatsApp chat to assist us, which immediately made us feel cared for and supported. We originally booked a water villa, but just two days before our trip my wife broke her hand and had to undergo surgery. Traveling with two small children (a 2-year-old and a 7-month-old) made us realize that the water villa would no longer be suitable. This is where Vedana truly exceeded all expectations. Cam deserves a very special mention and our deepest gratitude. From the first moment we explained our situation, she handled everything with incredible professionalism, kindness, and genuine care. I can honestly say that I have never experienced customer service at this level before. Without hesitation, Cam offered to change our room to a waterfront villa—and went even further by upgrading us to a two-bedroom villa, which made an enormous difference for our family and allowed us to truly relax during our stay. We arrived after midnight, and despite the late hour, Cam was personally there waiting for us to ensure everything went smoothly. The check-in process was effortless, and we immediately felt welcomed. The villa was stunning, spotlessly clean, modern, and very spacious.

Staffs are pro. Room is very nice and clean I enjoyed spa service here . The beach and pool area are pretty beautiful. I prefer to anyone who come to Lăng cô . This place is for you

We absolutely loved everything about our stay at a Banyan Tree hilltop villa! Our concierge, Man, was so attentive and made our stay extra special. He truly thought of everything, from afternoon tea services to customizing our daily schedules. The breakfast and Thai restaurants were both amazing. We also loved our spa services. The villa was huge and had a great view. This was one of our favorite resort stays ever.

We have travelled extensively as a couple, over many years. Pilgrimage Village Hue is one of the three best hotels we have ever stayed in anywhere in the world. The warmth and welcoming nature of EVERY ONE of the staff we encountered over four days was exceptional - beginning with such a wonderful warm welcome from Tram, on our arrival. Our room fronting onto the warm water swimming pool is definitely worth paying the extra for - its temperature was always ideal, and it’s so convenient for those rooms. Breakfast was such a memorable experience every morning - with the selection of foods, some area on outside covered balcony, and, again, super efficient and helpful staff. This hotel and four days we will NEVER forget! CONGRATULATIONS, and “ THANK YOU”, Pilgrimage Village Hue!

Really nice place, great staff, really well kept. Food was incredible. The only negative I will say is it’s so far from the De Nang airport, further than anticipated. Normally in Canada we can cover 30-40 km in 15-20 mins, the drivers are so slow and it takes a very long time to get there. If you’re staying a week, great, if you’re staying 3,4,5 days might not be the spot