Search Phoenix Cottage Accommodations

"The location is nice —if you have a car. It’s near the mall where there is a Starbucks (but it was closed) so that was a bummer. Free breakfast buffet was great. We had three rooms and they all had issues with the TV/cable. Shows would stop working —almost like a lost connection. Frustrating. Shower pressure okay"

"AC/Heat is loud since they're using a stand alone unit, seem like the main HVAC is not working. Bathroom drain is clogged big time, both tub and sink. Water up to ankel when shower. The hotel seems run down a bit. May be they're planning to do renovation. Overall great price, but you'll need to deal with some issues."

"Staff was friendly. Breakfast was adequate to get your day started. Parking was easy and the area felt safe. Grocery store next door with ready to eat foods that were very good. Would stay again. "

"Average hotel, it was clean and front desk people were amazing. Centrally located. Downfall which is why it’s a 1 star, went to work- came back and housekeeping cleaned my room and threw everything out clothes, medications, cosmetics ALL of my personal belongings. House keeping admitted to them they did throw half of it out but not the rest. Hotel manager said they would view the footage and call me with resolution, no phone call at all. I was giving them a chance before I did a review. No refund or anything. Our company uses this hotel a lot for business and will no longer due to these issues"

"Yes"

"The room was not clean, clearly had smokers in it before. Floors were dirty … overall poor experience. I ended up not staying in the room the second night. The front desk staff was friendly and helpful."

"We actually had a bad experience there. The bathtub was clogged up. There was no body wash and they took a long time to take care of issues they came twice and problem was not resolved"

"Staff was good and friendly. Breakfast was good in the AM - bagel and coffee. The room was a bit grubby, not dirty, but with areas that seemed a bit worn/weathered. It was not my favorite and I was on the first floor facing woods which had a back door, which as a female did not feel fully safe but it was locked. A bit of a crowded parking lot that made it hard to find a spot at night when I arrived. Front desk guy was friendly. I was passing through the area and so stayed only 7/8 hours and enough to sleep on the bed that was comfy."

"For a Comfort Inn & Suits, I did not expect not to have a lobby at all. And these are not suits, very small, jam packed rooms. Breakfast is not that great to talk about. Not going to stay here again. Not worth the price paid for the stay. "