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Reviews of Star Wood Inn

2 out of 5
Star Wood Inn
#74, St. 141, Sangkat Viel Vong, Khan 7 Makara, Phnom Penh, Phenom Penh

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 38 reviews" "
Rating 8 - Good. 13 out of 38 reviews" "
Rating 6 - Okay. 17 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

John

Travelled with family
Liked: Staff & service, room comfort
Nice okay place
It’s okay, my room smells like smoking, but there’s a no smoking 🚭 overall it okay for the price with air conditioning
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only
Close location to the bus stop to travel to HCMC. Coffee shop in the lobby & various local eateries at the end of the road. Tuk Tuk journey into the centre.
Stayed 1 night in Feb 2020

8/10 Good

Braedon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Good little spot helpful staff rooms were clean was walking distance from we're our bus from Vietnam dropped us off stayed one night or way to siem reap .ask for Nick if you need tuk tuk or anything else.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
The hotel is in a good location not far from the Olympic Stadium and there’s plenty of good places to eat. However I was disappointed with my room which didn’t have a small fridge to keep my water and food stuff chilled. This is something the owners should definitely consider.
Stayed 3 nights in Jun 2019
Response from Narith on 17 June 2019
thanks for your feedback.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, easy check in, acceptable cleanliness
Stayed 2 nights in May 2019
Response from narith on 17 June 2019
Thank you so much

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019
Response from NArith on 17 June 2019
Thanks for your feedback

10/10 Excellent

Daniel, Indiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Budget option with comfortable rooms and acceptable WiFi. Staff was helpful and friendly. Neighborhood is relaxed with plenty of dining options for any budget. Would stay again.
Stayed 3 nights in Nov 2018
Response from Narith on 12 Dec 2018
Thanks for your staying

6/10 Okay

Hollywoodz, Phnom Penh

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place and friendly staff. Would stay here again
Stayed 9 nights in Jul 2018
Response from narith on 31 July 2018
Thank you so much

10/10 Excellent

Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Phnom Penh
The staff was very helpful and accommodating. One of the better beds we've stayed on in Asia. Great location for us as it was close to the bus station that we had to get to in the morning.
Stayed 1 night in Feb 2018
Response from narith on 10 Apr 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2017
Thank you

6/10 Okay

Verified traveller

Excellent service by staff
Ants in fridge was not a good start.situated beside garage that fixes cars.noisy during day and put up with dogs barking from garage at night.room was ok.

6/10 Okay

David

Basic
Basic hotel, good location, no complaints

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Friendly staff and very helpful
All the staff were friendly and helped us get tuk-tuk around when needed. Their regular driver was also friendly and took a genuine interest. The room we stayed in suffered from ants on the desk and in the bathroom but we didn't bother complaining due to tiredness. Shower facilities often used by travellers to use before going on buses or trains was not working so had to pay 1\3 original price to use an actual room for a few hours. If they fix the shower room/sort out the ants this could be an amazing hotel!

8/10 Good

Lutz, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spend 2 nights. Everything was ok

10/10 Excellent

James, Phnom Penh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comofortable Budget Guest House
I stayed here for a week while finding an apartment. Remember it is a low cost guest house so expectations should be set accordingly. It was clean and comfortable. The location is good. It's on a wel lit side street so it's quiet and night but still close to things. The staff is very friendly and always willing to help you with anything you need. I think in my case the staff went out of their way to help me with things that were not even part of their job. There is also a cafe across the street that I would suggest eating at. Overall, I would recommend Star Wood Inn as a good place to stay whether you are visiting for a few days or relocation to Phnom Penh and need a place to stay while finding an apartment.

8/10 Good

Kim, Montreal

Liked: Cleanliness, property conditions & facilities, room comfort
Good quality for fair price
I stayed one night in Phnom Penh and needed to book a bus for the next destination. This guesthouse did not sell the ticket I needed but the staff was very helpful and told me where I could buy the ticket. The room was clean and this guesthouse is located in a quiet area. I will certainly come back to this guesthouse prior to go back home.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
star wood inn
Ideally placed for visiting killing fields etc

6/10 Okay

Ronald Miguel, Toronto, Canada

Liked: Staff & service, room comfort
Nice place, fair price, fair location
Stayed 2 nights and was comfortable. Location was a little tricky to find at first, but area is quiet. Not to close to central areas, but not too bad if don't mind talking walks to look around. Staff was very friendly and will help in anything you ask.

6/10 Okay

Anthony, Singapore

Disliked: Property conditions & facilities, room comfort
Value for money
The owner was very nice; we tried to pack our stuff in the lobby and he told his staff to switch on the lights for us as it was so dark. But one of the reception staff was not very friendly. No lift, which is not so good. Too many mosquitoes in the room and I was bitten about 10 bites.

10/10 Excellent

Johnny Traveler, Cypress, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price.
Only stayed one night as I was flying out the next day. This was my second time in Phnom Phen. This hotel is so much better than the hotel I stayed in the first time and it is much cheaper. The hotel is not near all the other hotels along the river. The room was small, but clean. Everything worked fine and the staff was helpful.

6/10 Okay

Verified traveller

Liked: Staff & service
Room wasn't as described on the web. I specifiaclly needed a fridge none of the rooms contained one despites eing advertised as having them.

6/10 Okay

david

Hôtel bruyant et propreté à revoir Literie : matelas à ressorts bien usé et draps pas très propres (présence de tâches sur les draps) Personnel accueillant
Stayed 2 nights in Mar 2020

6/10 Okay

ROGER

Travelled with family
Hôtel correct. Bonne literie. Propreté un peu juste dans la salle de bain.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Hat gut gepasst für eine nacht Der hund hat gestresst
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
あなた達のおかげで、バイクの旅が楽しく出来そうです。スタッフは皆、親切でした。お勧めします。私がプノンペンへ行く時には、再度、予約するでしょう。
Stayed 1 night in Mar 2019
Response from Narith on 10 Apr 2019
Thank you and we are happy and welcome you all time

6/10 Okay

Jean-Sébastien, Paris

Liked: Staff & service
Disliked: Cleanliness
Le personnel est agréable. L'hôtel est proche du centre ville et à quelques minutes à pied de la grande artère Monivong Bld L'hygiène laisse à désirer. Les cafards dans les chambres et des taches sur les draps. Les rats à proximité dans la rue. Le prix est très intéressant. La rue est assez calme.
Stayed 7 nights in Nov 2018
Response from Narith on 15 Nov 2018
Thank you

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
グレードアップ
Stayed 8 nights in Sep 2018
Response from Narith on 15 Nov 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Narith on 6 Aug 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione vicino al tuol sleng genocide museum e la stazione ferroviaria. Zona tranquilla, personale simpatico e super pulito
Stayed 1 night in Feb 2018
Response from narith on 10 Apr 2018
Thank you

8/10 Good

Verified traveller

Liked: Staff & service
従業員の飲み会に招待された
私が買ったネスレのインスタントコーヒーを従業員にも分けたせいでしょうか、彼らが飲み会しているときに缶ビールを分けてもらいました。皆いい人たちです。 格が低いホテルかと思ったら、個室形式の《ゲストハウス》でした。窓があったので、昼間の間部屋は明るいですが、照明が弱く二つしかないので夜になると部屋は薄暗い。カンボジアは電気代が高いからでしょうね。細い通りに位置しているので、夜十時以降は静かになる。テレビの映りが結構良かった。部屋はまずまず快適だったと思う。無料のペットボトルは一日二本が無料で提供される。コーヒーはロビーで一杯一ドルから。付近には一食一ドルから食べられる小規模レストランがたくさんある。 一度たくさんうんこしたら便器が詰まってあふれそうになり焦りました。便器傍にある小型シャワーで便を砕いたら一気に流れていき事なきを得たのですが、大便をするときは量に気を付けましょう（笑）
Stayed 12 nights in Feb 2018
Response from narith on 10 Apr 2018
Thank you

4/10 Poor

FU TUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Karolis, Vilnius

You need to search for a good room there
It was a basic hotel but they have some bad rooms with cigaretes smoke from the aircon or some of them doesn't work properly

8/10 Good

Verified traveller

Liked: Room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
가격만큼 하는 시설
우선, 호텔 프론트분들은 영어가 잘 통했다. 그리고 침대도 깔끔했다. 방에 모기가 있어서 자는데에 불편했고, 복도와의 방음이 잘되지가 않았다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

HtpDC, Beijing

Disliked: Cleanliness
地点较偏 难找 不适合独住 结伴尚可
1位置较偏 比较难找 貌似私人客栈 价格便宜 处于深巷中 周边环境不适合早出夜归 更不适合单身背包客 2房间舒适性尚可 仔细看床品 虽然清洗过还算整洁 但有明显污渍清洗不净 不适合洁癖 3前台小伙服务热情 有免费地图 突突车包车价格略高20美元（含杀人场等所有景点）突突车司机基本不会英文 只能手语地图加YES/No 4貌似人气不适很旺