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Aparthotel

Palace Gate Hotel & Residence by EHM

4.0 star property

Choose dates to view prices

Palace Gate Hotel & Residence By EHM, near Riverside, offers a quiet escape with Thai massage treatments at the spa. Guests can relax in the indoor pool, work out in the gym, and savor local cuisine at the restaurant, with free WiFi and dry cleaning services available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$56
includes taxes & fees
20 June - 21 June

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 6:00 AM - midnight

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 30 per day.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Palace Gate Hotel & Residence by EHM have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Palace Gate Hotel & Residence by EHM?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Palace Gate Hotel & Residence by EHM on 20 June 2026 start from AU$56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Gate Hotel & Residence by EHM pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Gate Hotel & Residence by EHM?

Self-parking is free at this property.

What time is check-in at Palace Gate Hotel & Residence by EHM?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace Gate Hotel & Residence by EHM?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Palace Gate Hotel & Residence by EHM provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Palace Gate Hotel & Residence by EHM located?

Located in Phnom Penh City Centre, this spa aparthotel is within a 10-minute walk of Royal Palace, Independence Monument and Riverside. NagaWorld Casino and National Museum of Cambodia are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 232 out of 364 reviews
Rating 8 - Good. 88 out of 364 reviews
Rating 6 - Okay. 26 out of 364 reviews
Rating 4 - Poor. 7 out of 364 reviews
Rating 2 - Terrible. 11 out of 364 reviews

Reviews

Verified

8/10 Good

Samol

Liked: Cleanliness
Friendly staffs , good breakfast and close to everything.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ceris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved staying at the hotel. We were in a lovely apartment which suited our family needs. Breakfast was lovely. Staff were friendly and very accommodating! All around the area was perfect to walk and sightsee.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aneesa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and excellent service from staff
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Michael

Liked: Listing accuracy
Disliked: Cleanliness, communication
I would avoid booking this hotel for the following reasons; - they “upgraded” our room which felt like a downgrade, we didn’t need more floor space. - they carried our suitcase by the wheel which broke it. - Rooms were tidy but not really clean, more like a serviced apartment where it depends on how the person before left it. - breakfast was very limited. - they forgot to charge Some positives; - one reception staff member was really nice - pool and gym were decent (indoor pool) - it was reasonably cheap, but so were lots of other options.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ching Fen

Liked: Cleanliness, amenities, communication
The overall experience was quite good, and the location is excellent. The staff were very friendly and welcoming. However, there is one area that needs improvement: cleanliness and attention to detail. In the room, I found footprints on the floor, hair stuck to the bathroom wall, and stains at the bottom of the toilet bowl. There were also tea stains on the cups and trays. Similarly, in the restaurant, the tea cups, trays, and spoons were not perfectly clean. I hope you can pay more attention to these details in the future.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Highly recommend this hotel. Very attentive staff that provide exceptional service.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location with amazing views and great staff I am coming back
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Harish

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful and ensured we had a positive experience
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Randall

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was friendly and helpful. They assisted with all inquiries. We had 5 rooms, one room had roaches and we were given another room. There were additional roaches seen in that room. A through spraying is probably needed on a regular basis, several times a year.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yong Min

Liked: Cleanliness, amenities, property conditions & facilities, communication
A fantastic stay! The service was excellent from start to finish, with warm and welcoming staff who made us feel right at home. The room was spotless, comfortable, and well-appointed. Breakfast was delicious and offered a great variety. Highly recommended!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location and a great staff make this hotel a 12 out of 10! This is my 4th stay and every room has been exceptional. 2 blocks from the Kings Palace!!!! Delicious food as well.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and positive staff!! We enjoyed staying there and would certainly come back
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place, very clean beds very comfortable and staff absolutely amazing. Beautiful views food at the restaurant delicious. I definitely would stay here again. Smells amazing and beautiful pool
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Sophorn

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was my first stay in Phnom Penh and the wait staff were all amazing! The hotel itself is wonderful and had amazing views!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly and accommodating. Breakfast was amazing with alot of options.
Stayed 13 nights in Feb 2024
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, room comfort, communication

Comfort, cleanliness and soace

This accomodation was very good , easily convenient, large comfortable rooms and excellent staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Veasna

Liked: Cleanliness, room comfort, communication

Great choice for anyone to stay at

Had a great stay here. Despite being in a somewhat busy area it was so peaceful and relaxing. Room was a good size and kept very clean. Will stay here again on my next trip.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Alexey

Liked: Cleanliness, property conditions & facilities, communication
It was nice and clean. The staff helped us with the car to get to the airport.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is an excellent choice for any visitor willing to explore Phnom Penh. The rooms are spacious, clean and confortable, the hotel is located in the proximity to all the important features of the city, and the staff are very helpful. This would be an excellent choice for any traveler.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Dante

Liked: Cleanliness
We were exceptionally greeted from staff with welcoming drink for a family of four (and for other guests to see us). The hotel have both colonial and modern touches. We upgraded to family suite for the next day. Again we were kindly taken care of with their superb service. Highly recommend this hotel on what they have to offer.
Stayed 1 night in May 2025
Verified

10/10 Excellent

RICARDO DEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overalll a very nice hotel , not perfect , but everyone of the staff did their part to accommodate any request , thank you
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
I’ve stayed many times and that kinda says it all. But, I should mention the staff, room service and facilities are the best. It’s 2 blocks from the Kings Palace for God sakes!! It’s a great value.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s great. Good location. Good value. Stayed there twice and will stay again soon.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place; it was like an oasis of calm and elegance in a very busy city. The staff were consistently pleasant and helpful; they were even willing to take my postcards across town to the post office for me. And, great location.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

wanni

Liked: Cleanliness, property conditions & facilities
VERY BIG ROOMS, BEAUTIFUL SWIMMING POOL. WE THANK YOU ALL FOR YOUR HOSPITALITY AKUN FROM THE KEO FAMILY
Stayed 3 nights in Aug 2024