Family Hotels & Resorts in Philipsburg from AU$235

"Amazing location and exceptionally clean property. We had daily housekeeping, which was very helpful. The hotel is dated, but everything worked well. The staff were consistently friendly, kind, and helpful. The beach is truly one of the best on the island—no seaweed, calm water, and far better conditions than the other three beaches we visited. Plenty of beach chairs and umbrellas, which are included and assigned to your room upon arrival. Aside from the sound of the waves, the property is very quiet. We did go to the restaurants at the next door resort which was a nice option. We would absolutely stay at this hotel again!"

"This is an older building, very clean spacious bedroom and living area plus bathroom, bery nice professional and friendly staff. "

"The hotel itself is in great condition and looks well maintained, which makes the experience even more disappointing. Unfortunately, the service is on the level of a hostel rather than a proper hotel. The staff give the impression that they’re doing you a favor instead of simply doing their job, which makes interactions frustrating. Room service is practically nonexistent. Our room was cleaned, but no fresh shampoo or shower gel was provided. After calling four times with no result, I had to go and pick it up myself. I also asked to speak with a manager and am still waiting for a callback — which honestly says everything about how things are handled here. Overall, the service is brutally bad and completely undermines what could have been a good stay."

"The hotel was amazing . Staff was excellent . The resturant and bars were great . Breakfast , lunch and dinner were all excellent . If you book a room opt for the breakfast included , definitely worth it . The bars and bartenders were superb , friendly and made great drinks . Location , right on the boardwalk was awesome and convenient . Close to the cruise port. Perfect location if you’re taking a cruise . Private beach across the boardwalk with complimentary chairs and towels . Drink and food services on the beach were perfect . The beach front room with balcony was great with amazing view . "

"Wait times for the food was very long. We did all inclusive and sometimes had to wait more than 90 minutes for our food. "

"1st room, 303, air wasn’t working. Read 80 when I arrived and 2 hrs later it was 81. Plus tv wasn’t hooked up to any service so had to again go to front desk to get fire stick. Was moved to 301 which had air and different front desk person installed fire stick. Later after dinner wanted a shower. No hot water! When I went down the next morning I was told repairman was scheduled to come that day. Then found out the issue was known the day, or more, before I checked in. It would have been nice to be told that before taking the room. What a classy business would have done, I’ve had it done before, is make arrangements with another hotel to move to customers. Instead they took my money and didn’t supply normal services, basic hot water. They told me that the hotel was just sold at auction. No doubt it was a bargain needing all sorts of work. The icing on the cake was when I told them I would be leaving after one night of a 3 night reservation because they couldn’t guarantee that the hot water system would be repaired they were kind enough to let me know they wouldn’t charge me for the next two days. Really, they knee there was no hot water and they were kind enough not to charge me, classic. "

"Room was outdated.. dark depressing.. smelt horrible.. out side was nice convenient to restaurant stores beach..got busy when the ships came in"

"The staff was very helpful. It’s in a residential but quiet neighborhood. A great local vibe! Very clean and has the essentials you need."

"There pictures are severely outdated. Their appliances were not operating. The frozen food we put in the freezer the night we arrived was warm when we woke the next morning. When I woke up the next morning and stepped out of bed I stepped in a puddle of water that leaked in from outside. This place was dingy and wasn’t even the same outside color as the pictures. Severe miss representation. The maintenance crew that came the next morning illuded to the fact that they come and fix fix fix."