4/10 Poor
TIFFANY, Clinton
Travelled with family, Travelled with family and small children, Business traveller
5 May 2024
Disliked: Staff & service, property conditions & facilities
When I got there, they had me down for a smoking room. My daughter was with me so I explained to them that I was not sure how I was signed up for a smoking room and requested that they put me in a nonsmoking room. At first they hesitated stating that the motel was full. I requested that they just cancel in that place and was ready to just find another room nearby. They then found a way to put me on what the said was a nonsmoking room. We went into the room and the first thing I smell is smoke. I explained this to the guy who assured me that this was indeed a nonsmoking room and that it’s probably smoke coming from the outside. I went with it and got all unpacked. It got time to take a shower and the bathroom door didn’t even close. Now I will say for the cost, I didn’t have the highest expectations but even those were let down. So my daughter and I had to cut the air off to shower so we wouldn’t get too cold because the bathroom door would not stay closed no matter what we did. Then the shower was wonky and the temp labels were backwards and if you turned it too far in either direction, the water would turn extremely cold. It was a delicate dance to get the temp right to take a shower. What warrants the low rating is the fact that as we got ready to go to bed around 10, the whole room started to slowly wreak of cigarette smoke like LOUDLY. You would have thought we were smoking! We could hardly breath! I’m convinced this was still the same smoking room we started with!
TIFFANY
Stayed 1 night in May 2024