Room, 1 King Bed with Sofa bed | Living area
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Reviews of Fairfield Inn by Marriott Philadelphia Airport

2.5 out of 5
Fairfield Inn by Marriott Philadelphia Airport
8800 Bartram Ave, Philadelphia, PA

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1004 reviews" "
Rating 8 - Good. 270 out of 1004 reviews" "
Rating 6 - Okay. 127 out of 1004 reviews" "
Rating 4 - Poor. 52 out of 1004 reviews" "
Rating 2 - Terrible. 75 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kathie

Travelled with group
Liked: Staff & service
Disliked: Amenities
It was nice to have breakfast and cookies. It’s nice that they stored our bags for awhile. Comfortable beds. There were a few tiny ants in our room on the desk.
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I was able to park close to the front door. There were free cookies at the registration desk.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Rodney

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

Carol

Travelled with group
Be aware that this hotel does NOT offer airport shuttle. PLUS, they charged me for parking the one night we stayed here. (If you can consider checking in at 8pm and checking out at 4AM one "night". My car was in their lot for 8 hours and they charged $12.00) Most hotels include parking when you are paying for a room! Ridiculous. Would never stay here again for this alone, especially when there are numerous hotels I've stayed at in this strip that DO offer airport shuttle and do NOT charge for parking - unless you pay for extended parking after checkout, which is completely reasonable & expected. Boo on you, Fairfield.
Stayed 1 night in Apr 2024

2/10 Terrible

Madhu

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
Stayed 1 night in May 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in May 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was friendly abnd knowledgeable.
Stayed 2 nights in May 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the fact they do not stock up your room ex: towels or toilet paper daily
Stayed 3 nights in May 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great people. The restaurant next door was convenient. Breakfast was good. Thanks for such a nice stay.
Stayed 2 nights in May 2024

8/10 Good

TYLISHA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is perfect except you have to pay for parking and they do not have security. The staff is the security, makes no sense at all for $15 per night
Stayed 1 night in May 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness
Breakfast Included
Stayed 1 night in May 2024

6/10 Okay

Matthew, Laguna Hills

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No airport shuttle. Chsrged for parking
Stayed 1 night in Apr 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed this airport hotel no longer offers a shuttle between the airport and hotel, and vice versa/
Stayed 1 night in May 2024

10/10 Excellent

Mark

Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast helpful easy check in
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was very friendly and gave me the option to join Marriott Bonvoy which resulted in savings on my stay.
Stayed 2 nights in Apr 2024

8/10 Good

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, courteous and attentive staff
Stayed 4 nights in Apr 2024
Response from jr on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk check-in staff was wonderful and so friendly.
Stayed 1 night in Apr 2024
Response from jr on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from jr on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Kelliann

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Outdated, not very clean, a bit creepy
Stayed 1 night in Apr 2024
Response from jr on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Edward L

Stayed 3 nights in Apr 2024

10/10 Excellent

Kent, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from jr on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from jr on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained hotel.
Stayed 1 night in Apr 2024
Response from jr on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jamaad

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Apr 2024
Response from jr on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Bobby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Most of the time, breakfast wasn’t ready 0630. Coffee was empty a few times. Overall a good stay.
Stayed 14 nights in Apr 2024
Response from jr on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

margery, wethersfield

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property lists a swimming pool and when we got there there is no swimming pool!!!
Stayed 1 night in Apr 2024
Response from jr on 27 Apr 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Very friendly. Would definitely stay here again
Stayed 1 night in Apr 2024
Response from jr on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

christian

Travelled with family
Liked: Property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from jr on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Anne

Stayed 1 night in Apr 2024

10/10 Excellent

Rachel Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and great location for flyers!
Stayed 1 night in Apr 2024
Response from jr on 20 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Vicki

Stayed 1 night in Apr 2024

10/10 Excellent

Janiah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really cool
Stayed 1 night in Apr 2024
Response from jr on 20 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice. Breakfast was very good with numerous options. They resolved an issue we had with billing. Would stay here again.
Stayed 1 night in Mar 2024
Response from jr on 16 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jr on 20 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of his way to find my extra room that was under my friends name not mine
Stayed 1 night in Apr 2024
Response from jr on 16 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The airport area is always a bit shabby.
Stayed 3 nights in Apr 2024
Response from jr on 16 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

syiashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and clean facilities
Stayed 1 night in Apr 2024
Response from jr on 16 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove pretty far. Tons of Friday traffic so arrived at 3pm, little early for 4pm check-in. No rooms were available . Had appointments from 4 til 11 so had to repack and come back near midnight. Would have liked to checkin but understood.Front desk super at midnight.
Stayed 1 night in Apr 2024
Response from jr on 20 Apr 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience with cleanliness is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.

2/10 Terrible

Jianmei

Stayed 1 night in Apr 2024
Response from jr on 13 Apr 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the our leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Kailing

Travelled with family, Travelled with group
nice day and happy good trip
Stayed 1 night in Apr 2024
Response from jr on 13 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kerim

Stayed 1 night in Apr 2024

10/10 Excellent

Melissa, Snow Camp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jr on 11 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my brush at home and when i went downstairs to ask if they had a comb or brush that i could get or buy.Jamal said he would look for me. I went and sat down and got some coffee. Jamal came over to me and offered his personal comb that was still in a package. He said he looked upstairs and under the counter. He went out of his way and i appreciated it.
Stayed 3 nights in Apr 2024
Response from jr on 11 Apr 2024
Dear Valued Customer,I am proud a member of our staff was able to go above and beyond for you. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Arthur, Norfolk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet, nice breakfast options in mornings and easy to get around to the city from there
Stayed 3 nights in Apr 2024
Response from jr on 11 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 Okay

Justin

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from jr on 11 Apr 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the our leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was terrible
Stayed 4 nights in Apr 2024
Response from jr on 7 Apr 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with our leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Brandi

It was okay.
Stayed 1 night in Mar 2024
Response from Jamal on 2 Apr 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with our leadership team. We will work to improve our arrival experience to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Amadu

Stayed 1 night in Jan 2024
Response from j on 2 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.