Hotels with Pool & Resorts in Phalaborwa from AU$64

"What we like the best is the people in this property! They are warm and welcoming! Every staff there are giving their best services to us! They are working hard to make sure the customers happy! Our guide named Happy was exceptional in terms of knowledge, competence, skills and his happy nature and disposition impressed us! He works extremely well with our ranger/ driver named Marte-lize, who has tremendous passion for her job and very good at her job! We are very blessed to have the best game drives every day! Our waitress Chrinah, was sweet, attentive and thoughtful. We are very grateful to have the wonderful unforgettable experiences! We cannot help but feel grateful for the memories we had made during our stay. It was a journey that awakened our sense, rejuvenate our spirit , and left us with a profound appreciation for the untamed the beauty of Africa wilderness! The memories of our Safari adventure will forever remain tattooed in our heart! "

"The room was very small but adequate for a stop over but I did expect a little bigger. Was also clean and we were not at all cold. But it doesn’t really feel like a “guesthouse”. A) it seems more like they just built some rooms in their backyard and accommodate people for extra money - there is no breakfast option etc. but mostly B) the hostess was really not friendly and did not make us feel welcome at all. She just stood leaning against the counter with her arms folded when we arrived. She didn’t come greet us, introduce herself or make us feel particularly welcome. In fact we felt decidedly unwelcome and that we were an unavoidable inconvenience. The only hospitable thing she did was tell us where we could have supper in town. If you want to be in the hospitality business you need to be hospitable and make your guests feel like “guests” in your guesthouse. "