Pfersee Hotels, Augsburg

"Loved these accommodations, would stay again and easily recommend. Well stocked kitchen, comfortable beds, good location. One of the best places we have stayed in."

"Breakfast was very good. Room was okey for our one night stay. Check in was at 3 PM and ay first they said they weren’t allowed to take pur luggages and told us we could rent the storage boxes in the lobby, but our suitcases were bigger, so in the end, the receptionist took them to their back office. Same thing happened during check out. They reluctantly took them when I told them their colleauge took them the day before. It’s sad that a good hotel not taking responsibility and trying to make money even on luggages. The location was at the main train station which was another good thing about the hotel."

"Very modern but very basic Breakfast was not bad at all Reception staff very friendly Overall worth the money"

"everything was good... personal and breakfast"

"The staff were amazing from the front desk to the housekeeping to the restaurant. I will definitely be back. "

"Clean but water didnt work for one day"

"Good"

"Very clean rooom"

"I paid Expedia in advance and had a receipt. On arrival I was told the booking was not paid in advance despite me showing them my receipt they insisted that I must pay them …. Again. They spent ages consulting paper file and then charged me to a credit card on file. Upon checking I do not recognise the card number. This took over 20 minutes at check in. Very poor given I had proof of payment. I have no idea if I’ve been charged twice. "