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"The front desk staff made my stay and experience in Tirana well worth it. Arta is an amazing professional who is direct yet polite. The pool and food at the rooftop is worth everything. Rooms are comfortable and Internet works well in the room (not in the lobby or rooftop). Artistic design (check out the floor where breakfast is served) of the hotel is quite unique. Though the rooms can be renovated to match rest of the hotel. Overall, a great stay and I will definitely recommend or come back to stay again!"

"We stayed mid June on an all inclusive basis. The AI was very limited for drinks, we had to pay for tea and if you wanted anything other basic spirits, beer or wine. No tonic/mixers available even to buy, just fizzy orange, lemon or full fat coke from machine. Plastic glasses even at dinner, though I did just ask the staff for a glass and take it to the bar as all drinks were self service. No cocktails on offer the way it’s shown online as I’d have been happy to pay for these. I did buy great Aperol Spritz but I’d just asked for this - no menu showing what was available. The gym & Al la carte restaurant were closed which was disappointing. The foyer was being re- decorated. I got the impression it was an ‘out of season ‘ vibe as all the theme nights etc you see online didn’t take place. This may all seem negative but we did have a good time, I think you just need to manage expectations. We paid less than £1000 for 2 people for a week - which was still good value. The staff were very helpful and the concierge arranged transport and a restaurant booking for a fantastic evening in Tirana. The food was fairly good, plenty of choice and we always found something we could eat. A criticism would be that you just found your own table, which meant my husband and I had to go up at different times to buffet as we’d have lost the table otherwise as the staff just cleared whatever was there if no one was sitting. I’d say this was a decent 3 star hotel. "

"It's a really good value for money, sea is literally 5 minutes away. "

"The property was spacious and very clean. The spa was lovely and the massuse was amazing. The staff in general was very friendly and attentive to our needs."

"Great location. Room was basic but very clean. Air conditioning was fantastic! Host was very chatty and very nice. Super helpful. Had a great stay. "

"Far from a 4 stars hotel really... Never seen a bathroom that old, the shower cabin is so small and has no door. Every time you shower you will get so much water on the floor and on the toilet. Lot of issues with the hot/cold water on the first 2 days.(Our stay was only 3-4 days). Really not helpful when the weather is so hot and you have to shower. The breakfast was not so great, I really doubt on the quality of the food served there. The view of the room and terrace were disappointing. You might want to think about using real drying racks to hang towels? The road bringing to the hotel is a bit of a mess. The good points are: Great location near to the beach The bed was really confortable Unfortunately not a good value for money."

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"Our stay at the Apartment definitely exceeded our expectations. It is located in one of the best parts of Tirana, close to the amazing lake and all the shops which makes accessing everything much easier and so convenient if someone is looking for both sightseeing the city and spending some nature in the park. Apartment is very spacious with all needed facilities: all rooms are air conditioned which helps when the days get hotter. The communication with the reception staff is superb and all queries are answered very quickly. There is even option to leave the bags in the reception at check out if needed. Additional perk is the access to the swimming pool, gym and spa so whether for leisure, sightseeing or trying to get some quiet time, I can definitely recommend this place. "

"We had a wonderful stay at Eter. The room was beautiful and very comfortable. The staff were friendly, helpful and kind. The food was fantastic and the location was amazing! On our last day the staff made sure we had a breakfast packed as we were leaving on an early excursion. We were very impressed by the whole stay! One really odd thing that almost felt surreal in comparison to the rest of our visit; the last day there (when the hotel seemed very empty) we decided to go down to the indoor pool, only to find that the water was extremely cloudy and the hot tub was worse and also smelled so bad (not chlorine.) If the rest of our stay wasn’t so fabulous, this may have ruined the experience. But because everything else was so wonderful, we assumed something had happened and left the area. The whole pool/spa area is very nice, so it’s too bad it wasn’t cared for. "