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"Started off really well. One of the people from The Crown (which is part of the same group and does amazing food? spotted us walking through town and came and helped us get in the front door. Went downhill from there. The room smelt of cigarettes when we arrive and there were burns in the carpet. The bathroom was filthy. There was a layer of dirt all over the floor, to the point that I thought maybe it was the cover of the floor to start with, until I realised the white bits of floor behind the bath were still white, so it was definitely dirt. Loose bits all over it as well. Bath hadn’t been cleaned and there was dirt in the overflow waste hole on the sink. Bedding and towels were very clean luckily. Tried calling but no answer. Spoke to someone in the morning and they said the manager would contact me but they haven’t. Could’ve really lovely if they sort out the cleaning"

"I would say that this is a three star hotel not four."

"Lovely country house in a great location, we enjoyed our stay enormously. There are lots of nice country hotels in the uk but what nave Llangoed Hall special were the helpful and friendly staff."

"Really nice, lots of character, great food. Friendly staff."

"The stay was good and the breakfast was excellent."

"Lovely period gastopub right on the river Lugg. Lovely light and fresh accommodation. Food all delicious with a great selection. Their eco wellness spa facilities was a real treat to hire as well, a gorgeous spot to relax in. My wife loved her massage with Charlene as well. Definitely recommend"

"The one night we had was very nice. They were very welcoming and very good host. The room was very clean and had everything you needed and fresh milk was given to us. The location was great just near the river and a short walk from the town. The breakfast was great, you put your order in the night before and it was cooked fresh for the time you arranged. I would definitely recommend it and will definitely be going back there. With there being parking on site a bonus,as you don't have to walk from a car park to the b & b with your luggage."

"Great nights stay. Food was excellent for both breakfast and dinner. Staff were friendly. Bed was comfy and good shower. Would recommend!"

"We stayed in ‘Hedgehogs View’ for two nights, the location and view were second to none. The privacy of this specific accommodation was perfect as it’s at the top/back of the other ‘hobbit holes’ , so when using the hot tubs and walking around you’re not visible to anybody else. Our initial perspective was that the accommodation was beautiful , great facilities and well styled . Once we’d settled we noticed a lot of black mould spots in the main bedroom , above the bed area and dotted over the ceiling. The bed was extremely uncomfortable , with a very thin matress, the base of the bed being ply wood rather than slats/sprung slats which only accentuated the lack of thickness of the matress. A few little things that don’t work took the edge off the stay also, the bin lid didn’t work, and the mirrors that were supposed to light up in the bedroom/ bathroom didn’t. They stay gave us what we wanted/needed, being a space to relax with stunning views. But for the money I’m not sure I’d return as our sleep was very poor and the mould is something I feel should be addressed ASAP. As it is I’m unsure if I’d recommend based on the above comments."