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"The hotel was fantastic. A great location with plenty of parking. The room was big and clean and had everything required for a short stay. The staff were friendly and breakfast had a wide variety of hot and cold food. The spa was amazing and help you relax after a long day exploring North Wales."

"An older hotel with a lot of charm right across from the promenade. However, plug-ins for phones were limited and we were grateful to upgrade to a larger room as it was still rather tight. Nice staff and great location."

"Staff members very helpful and considerate"

"Friendly staff and clean room. Nice size bathroom, tasty breakfast"

"We stayed 2 nights and had a good night's sleep both nights. We had breakfast on the last morning, and that was excellent. The hotel is being refurbished externally and is having a new roof, so the building is covered in scaffolding. Clearly, this isn't attractive; however, it shows the hotel is taking its final appearance seriously and ensuring that the hotel is in good condition. "

"Our room was an outdated, slanted roof room with just enough space for a double bed. The bathroom was something out of the 70's and this is not reflected in the photographs of the property. The room was clean but the windows glazing had blown and was growing mushrooms inside the pain. My partner stood on a nail in the room and when reception was told about this they did not care or react as if it was unheard of. When I asked about a partial refund I was told that 'It was good enough to sleep there' I had not wanted to complain at the time of check in as we had been traveling all day and not got to the hotel until 11pm! NEVER AGAIN"

"Lovely staff, shame it’s a bit noisy at night."

"The staff were very helpful and happy to help with everything 😊 made sa very welcome when we got there in the evening. "

"The room was lovely clean and warm. Dinner was one of the best meals my wife and I have enjoyed for some time and the staff were very friendly,helpful and welcoming. We will return there again and would definitely recommend it."