Holiday Homes in Pell City

"Great property and rooms. They gave us a bag of snacks and drinks when we checked in. Rooms were great and precious for a family of four. Only thing is towels - we could have had more"

"The first room I was given, you didn't need a key just walk in. when I explained to the front desk. "We never had an issue with it." second room I had to spend 5 minutes to get in every time. key would only work the lock sometimes. you couldn't hear the tv when the A/c came on. The shower head came to my chin. I am 5'10. so you had to bend over to rinse off. the restaurant was closed. and broken bottles in the parking lot. I would not recomend. But , It is only 5 mins to the airport. "

"The hotel was centrally located to many restaurants and venues. Our room was clean and the bed was comfortable. The rooftop bartender was exc"

"Friendly staff. Good condition. Large room with a kitchen. "

"clean room, restaurant open late"

"Several staff members were unengaging and fairly curt. The car valet guys were nice but having to valet the car every time we used it was inconvenient and expensive. During our 4 night stay, the room was only serviced the third morning at my request because I had spilled coffee on the sheet the first night and they didn't service our room at all the next day. They only did it the second morning because I requested it. The first night I also found a long dark hair on one of the hand towels and placed it on the floor to be replaced but no one came the next day. Our coffee pods and sugar in the room were never replaced and the trash wasn't emptied, even on the one day we had service. The Kelly hotel is attractive but we're not likely to stay again, which is a shame since our son and DIL live in Birmingham and we visit often."

"The phones at the Hotel did not work the day we arrived or the day we left. To get from the airport to the Hotel I had to call an Uber to take us to the Hotel as I could not contact the Hotel by Phone . It was cold and windy we waited outside for their shuttle to come by but gave up on it. The morning we left there was no one at the front desk until the shuttle driver came back from delivery and he took us to the airport."

"I was very disappointed in this hotel, although the breakfast was good The cleanliness of the room was unacceptable. I would suggest that you check your mattress in your sheets as you’re not sure what you are lying"

"The construction project in process made things complicated. Most importantly, there was no public bathroom. Tough to come in after a long drive and not be able to go to the restroom. Some areas were a bit dirty, but that was probably due to the construction. "