Grand Jatra Hotel Pekanbaru

Property class: 4.5

Choose dates to view prices

Take advantage of a swim-up bar, a hair salon and dry cleaning/laundry services at Grand Jatra Hotel Pekanbaru. Treat yourself to a massage, aromatherapy or Ayurvedic treatments at Club Arena Spa, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, Asian cuisine and al fresco dining. Free in-room WiFi is available to all guests, along with 2 bars and a gym.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Grand Junior Suite

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a large mirror.

Grand Junior Suite

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Executive Suite

A modern hotel room with a large bed, bedside tables, a desk, and a mirror.

Grand Executive Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Superior Room

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a view of a building through the window.

Grand Superior Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Room

A modern hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a view of the city through the window.

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a bed, two bedside lamps, a nightstand with a phone, a framed picture on the wall, and a window with curtains.

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

A hotel room with a bed, a desk, a television, and a bathroom visible through an open door.

Executive Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

A hotel room with a desk, two chairs, a bed, a TV, and a large window with curtains.

Deluxe Triple Room

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Room

Room

Family Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room

Room

Superior Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

A hotel room with two beds, a desk, and a chair.

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
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About the area

Located in Pekanbaru, Grand Jatra Hotel Pekanbaru is in the city centre and near the airport. RTH Putri Kaca Mayang Park and Senapelan Tunjuk Ajar Integritas Park reflect the area's natural beauty and area attractions include Riau Fantasy and Asia Heritage Pekanbaru. Visit our Pekanbaru travel guide
Map
Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau, 28116

What's nearby

  • Pekan Baru Mall
    1 min walk - 0.1 km
  • Senapelan Tunjuk Ajar Integritas Park
    10 min walk - 0.9 km
  • Great Mosque of An-Nur
    12 min walk - 1.0 km
  • Soeman HS Library
    5 min drive - 1.9 km
  • Ciputra Seraya Mall
    6 min drive - 2.3 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    21 min drive

Restaurants

  • Vanhollano Bakery
    2 min walk
  • Kopi Kenangan
    1 min walk
  • Es Cendol Pak Jenggot
    2 min walk
  • Warung Asykar
    4 min walk
  • Warung Bowo
    4 min walk

About this property

Grand Jatra Hotel Pekanbaru

  • Luxury family-friendly hotel in the business district
  • You can look forward to a swim-up bar, a hair salon and dry cleaning/laundry services at Grand Jatra Hotel Pekanbaru. Treat yourself to a massage, aromatherapy or Ayurvedic treatments at Club Arena Spa, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, Asian cuisine and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a gym.
  • Additional perks include:
    • 2 outdoor pools and a children's pool, along with a swim-up bar
    • Free self-parking
    • A round-trip airport shuttle (surcharge), concierge services and a computer station
    • 1 meeting room, a ballroom and luggage storage
  • Room features
  • All 200 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and hairdryers
    • 32-inch LCD TVs with satellite channels
    • Daily housekeeping, desks and phones

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  • Pool
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  • Free Wi-Fi
  • Restaurant
8.4 out of 10, Very good, 30 reviews
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includes taxes & fees
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Frequently asked questions

Does Grand Jatra Hotel Pekanbaru have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Grand Jatra Hotel Pekanbaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Jatra Hotel Pekanbaru?

Self-parking is free at this property.

What time is check-in at Grand Jatra Hotel Pekanbaru?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Grand Jatra Hotel Pekanbaru?

Checkout is at noon.

Does Grand Jatra Hotel Pekanbaru provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000 per vehicle applies.

Where is Grand Jatra Hotel Pekanbaru located?

This family-friendly Pekanbaru hotel is located near the airport, within a 15-minute walk of Pekan Baru Mall, Senapelan Tunjuk Ajar Integritas Park and Great Mosque of An-Nur. Ciputra Seraya Mall and RTH Putri Kaca Mayang Park are also within 2 miles (3 km).

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Reviews

Grand Jatra Hotel Pekanbaru Reviews

7.2

Good

7.0

Cleanliness

7.8

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 54 reviews
Rating 8 - Good. 20 out of 54 reviews
Rating 6 - Okay. 10 out of 54 reviews
Rating 4 - Poor. 6 out of 54 reviews
Rating 2 - Terrible. 5 out of 54 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Courteous staff. Hotel linked to a mall so shopping was easy.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
Stayed 4 nights in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Poor service. very hard to contact the hotel.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
My toilet was flooded with water. Drainage was stuck
Stayed 4 nights in Sep 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

寝れない

外からクラブミュージックが朝まで聞こえ寝れませんでした。朝方にはコーランが鳴り響きますが、コーラン以上の音量です。 また、部屋のドアも故障しており、中に入らなくなりました。すぐに対応してくれたものの事前に確認いただきたかったです。
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Personal nicht motiviert. speisen nach der Bestellung ca. eine Stunde Wartezeit!!!
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
서비스가엉망입니다
Stayed 10 nights in Mar 2021
Verified review

6/10 Okay

Disliked: Cleanliness

그냥 로컬호텔

출장이니까 숙소로 잡았을 뿐입니다
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très grand hôtel. Propreté totale, vrai sens du service, personnel présent et souriant. L'anglais n'était pas connu de tous, mais toujours au moins un membre du personnel qui le parlait. Des services liés à l'hôtel était disponibles dans le centre commercial qui le jouxte.
Stayed 6 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The location is very convenient
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
not prefer this hotel
Stayed 4 nights in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
- Sebagai hotel berbintang seharuanya tdk mengesankan fasilitas yg sdh usang, spt pintu kmr mandi yg sdh hancur, shower kmr mandi yg sdh hampir tdk berfungsi krn rusak, beberapa titik bekas terbakar rokok. - Di Lobby, hiasan natal terlalu besar jadi kesannya terlalu sumpek dan menjadi sempit krn ruangan kecil tapi aksesorelis besar jadi tdk sebanding secara estetika.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall stay - I enjoyed

Good and near to amenities.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the price and all you need

Good location, next to mall pekanbaru, breakfast was good. Good facilities like gym, swimming pool and restaurants. Rooms are a little bit old fashion and could be upgraded e.g ac could be more efficient. Overall worth the visit and the price was reasonable. I stayed there during end of ramada so 70% of the city was practically closed and had to rely on hotel services which lucky was wide enough
Stayed 1 night in Jun 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness

Won't be staying here ever again

The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay..Convenient location

Convenient location...attached to mall Lots of eateries and night life Have in house spa and gym and swimming pool
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
Nice lobby but poor condition at the rooms. Need to upkeep the toilet.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Hotel bagus dekat mall

Hotel bagus dekat mall, dekat kota dan dekat kantor
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mudah dan dekat dengan shopping

Sangat baik
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staf yang mesra dan very responsif
Verified review

10/10 Excellent

Liked: Staff & service, room comfort

Reliable hotel, comfortable stay

The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.
Verified review

8/10 Good

Liked: Cleanliness

OK business hotel

Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel next to shopping complex

Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall