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"We arrived at 10 pm at night after driving since 9 am. The front desk attendance was very nice but immediately told us we must have made our reservations in the last hour or so (we had made it 4 hours earlier). We were informed that Expedia had "double-booked" our room and there was no room available for us, and that there were no rooms available in any hotel in the whole area, but that we could try driving 45 minutes south and we might find something. We were too tired to drive further so I imagined sleeping in the car in the parking lot! When I searched online there was one hotel with rooms available in Florence, so we stayed there for the night, even though rooms were $100 more expensive. "

"Nice basic breakfast"

"We had an accessibility room and this was well laid out. The staff at the front desk in the evening on Sat and Sun morning (same staff member as she was on a turn & burn schedule) - she was excellent. Efficient as she was running the desk with multiple guests and the phone at the same time. She was magic, delivering good service to all even me, as I was the last to check in. The room was great and sparkling clean - the facility looked great and felt very safe."

"Easy check in & out. Staff friendly and professional. Room was clean and bed was comfortable. AC kept room comfortable. We didn’t want breakfast, but we picked up couple bananas for later. Breakfast choices smelled and looked yummy. If we need to stay in Florence again, we definitely will return."

"Everything was excellent from front desk to housekeeping "

"Halls and carpets smelled of petrochemical like they were covering up another putrid smell "

"Great place for a one night stay"

"Yes"

"One night stay"