Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews of Red Roof Inn Pecos

2 out of 5
Red Roof Inn Pecos
205 S. Frontage Rd, Pecos, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 241 reviews" "
Rating 8 - Good. 80 out of 241 reviews" "
Rating 6 - Okay. 20 out of 241 reviews" "
Rating 4 - Poor. 10 out of 241 reviews" "
Rating 2 - Terrible. 8 out of 241 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sandra

Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on 23 Apr 2024
Thank you for your positive rating, Sandra. Myself and the staff at the Red Roof Inn Pecos were over the moon when we saw your 3/5 score following your stay. Our aim is to deliver a positive experience for all our guests and we’re happy to have achieved that with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Thank you again for sharing your rating and we can’t wait to see you under our roof soon, where we can provide you with another great experience. Sincerely, TiannaRed Roof ManagementRediResponse Specialist

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Kerry-Lee RediResponse Specialist on 12 Apr 2024
Dear Mary, We at the RED ROOF INN PECOS are happy to have earned your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was fine.
Stayed 1 night in Apr 2024
Response from Kerry-Lee RediResponse Specialist on 12 Apr 2024
Dear Ralph,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PECOSI was happy to read your stay was fine. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Good

Mary

Stayed 1 night in Apr 2024
Response from Carla RediResponse Specialist on 28 Apr 2024
Hello Mary, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pecos and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

everett

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Adraine Rediresponse Specialist on 3 Feb 2024
Hello Everett,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PECOS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Dave

Stayed 1 night in Jan 2024
Response from Sharma RediResponse Specialist on 20 Mar 2024
Hello Dave, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PECOS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

4/10 Poor

RYAN

Stayed 1 night in Jan 2024
Response from Carla RediResponse Specialist on 19 Jan 2024
Hello Ryan, Thank you for taking a moment to complete our survey. At the Red Roof Inn Pecos we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

8/10 Good

Caitlin

Liked: Staff & service
Close to i20
Stayed 2 nights in Dec 2023
Response from Antonio,RediResponse Specialist on 10 Jan 2024
Dear Caitlin,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PECOS. It’s great to hear that found our property to be conveniently located. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Toni-Ann RediResponse Specialist on 13 Dec 2023
Hello J,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

6/10 Okay

Denise

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
The hotel is average. I liked they had names of dog breeds above the room doors! It's a bit tired, but ok for one night. clean enough. the in room coffee maker did not work, but coffee was available before 6am in the lobby/dining area.
Stayed 1 night in Oct 2023
Response from Linton Red Roof Management Rediresponse Specialist on 2 Nov 2023
Dear Denise,Thank you for telling us about your recent visit to RED ROOF INN PECOS. It's good to read that the signs above our rooms and cleanliness met your expectations. However, you indicated that the coffee maker was not working. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 Excellent

Andy

Liked: Cleanliness, property conditions & facilities
The staff members were friendly and efficient. I left my electric cord for my CPAP machine in the room. I contacted them and the manager mailed it to me. I really appreciated it. Thank you.
Stayed 1 night in Oct 2023
Response from Linton Red Roof Management Rediresponse Specialist on 2 Nov 2023
Dear Andy,Thank you for telling us about your recent visit to RED ROOF INN PECOS. I was happy to read that our efficient and friendly staff met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. Our team at Red Roof look forward to hosting you again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dannielle Rediresponse Specialist on 24 Oct 2023
Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PECOS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Eduanner

Stayed 1 night in Oct 2023
Response from LaTunde Murrant. Rewards Specialist on 8 Nov 2023
Hello Eduanner, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PECOS and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was fast and efficient, staff friendly. Room very clean and comfortable. Would definitely stay there again.
Stayed 1 night in Sep 2023
Response from Oshane RediResponse Specialist on 25 Sept 2023
Dear Valued Guest, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN PECOS regarding the staff and room. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tianna RediResponse Specialist on 24 Sept 2023
Hello Laura,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pecos and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Susan

Travelled with group
Nice place to stay, very clean
Stayed 1 night in Sep 2023
Response from Abigail RediResponse Specialist on 5 Sept 2023
Hello Susan,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pecos. It is rewarding to see that you had a nice clean stay. We aim to deliver a positive experience for all our guests and we are happy you were satisfied with your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Abigail RediResponse Specialist

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
We stayed one night as we traveled through texas. The room was clean and all linen and towels were clean. There was a few paint chips in the bathroom and the provided shampoo and soaps were difficult to dispense. But being that it was included, i didnt mind. Overall, I would stay here again.
Stayed 1 night in Aug 2023
Response from Sharma RediResponse Specialist on 15 Aug 2023
Dear Ellen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PECOS. I am happy to hear that you found your room and all the linens to be clean, and you would stay at our hotel again. However, I am sorry your stay fell short of your expectations due to the chipped paint in the bathroom you mentioned and the situation you highlighted regarding the dispenser.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Thomas, Brea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Aug 2023
Response from LaTunde Murrant. Rewards Specialist on 14 Aug 2023
Dear Thomas,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PECOS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from LaTunde Murrant. Rewards Specialist on 14 Aug 2023
Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PECOS and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Kelley

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Sharma RediResponse Specialist on 13 Aug 2023
Hello Kelley, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PECOS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hotel with a great remodel,
Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on 5 Aug 2023
Hi Kenneth,Thank you for taking the time to share with us. Our team at the Red Roof Inn Pecos appreciated your 8/10 score. While you stated that the hotel was old, we were happy to read that you found our remodel to be great.Once again, we would like to thank you for sharing with us. It would be our pleasure to host you again in the future.Appreciatively,XaoRediResponse Specialist

10/10 Excellent

JULIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on 23 July 2023
Thank you for sharing your 10/10 rating with us, Julian. Our staff at the Red Roof Inn Pecos was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

8/10 Good

Ruben, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel room
Stayed 2 nights in Jul 2023
Response from Xao RediResponse Specialist on 19 July 2023
The team at our Red Roof Inn Pecos would like to thank you for sharing your feedback with us, Ruben. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our good hotel rooms delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us again in the future. Faithfully,XaoRediResponse Specialist

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Devorine RediResponse Specialist on 11 July 2023
Thank you for taking a moment to complete our survey, Tori. The staff at the Red Roof Inn Pecos and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Booked this room as we crossed States for a family trip. Room was clean, beds were comfy. Breakfast was basic. Cereal, waffles, yogurt and coffee. We arrived at 1am and departed at 8am.
Stayed 1 night in Jun 2023
Response from Antonio,RediResponse Specialist on 9 July 2023
Dear Darlene,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PECOS.It’s great to hear that you found you r room to be clean and comfortable in addition to liking our complimentary breakfast. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

10/10 Excellent

Karen

Stayed 1 night in Jun 2023
Response from Gabrielle RediResponse Specialist on 15 July 2023
Thank you for taking a moment to leave a review, Karen. Myself and the staff at the Red Roof Inn Pecos appreciate your 5/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle RediResponse Specialist

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant experience. Good value.
Stayed 1 night in Jun 2023
Response from Sharma RediResponse Specialist on 23 June 2023
Dear Thomas,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PECOS. It's great to hear that you found your experience to be pleasant and your visit to be of good value resulting in a 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for your kind words. We hope to continue to provide great experiences for you.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2023
Response from Sharma RediResponse Specialist on 20 June 2023
Hello Christopher,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PECOS. I am happy to hear that you found your visit to be great prompting your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once more, thank you for your review. The staff and I would love to provide you with another great stay in the future. Sincerely,SharmaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Leatha

Travelled with partner
Disliked: Staff & service
The price was right for the accommodations, but I never saw my room because I was turned away at check in.
Stayed 1 night in Jun 2023
Response from Oshane RediResponse Specialist on 16 June 2023
Dear Leatha,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN PECOS regarding the price. I do apologize for the issue highlighted that hindered your experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

6/10 Okay

Jody

We had to cancel the stay
Stayed 3 nights in Jun 2023
Response from Oshane RediResponse Specialist on 16 June 2023
Dear Jody,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PECOS. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is quiet, conveniently located. rooms are very cute-each of them has a dog name plate. Stuffs are helpful. Cleanliness is acceptable. I like the floors are LVP and tile, no carpeting. Room has a good size fridge, no tub but a stand-up shower. The bed squeaks a bit. Surrounding area could use better maintenance. Plants are overgrown which means lots of bugs when walking your dog. Breakfast is free but the variety is very basic, pastries cereal, and beverage. Overall, great value for the price.
Stayed 1 night in Jun 2023
Response from Oshane RediResponse Specialist on 13 June 2023
Dear Valued Guest, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN PECOS regarding the convenience, helpful staff, breakfast provided, room and breakfast provided. I do apologize for the issue highlighted with the bed along with the other issues mentioned. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was good.
Stayed 1 night in Jun 2023
Response from Xao RediResponse Specialist on 4 June 2023
Hi Rosio,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Pecos with us. It was so rewarding to see that we earned your perfect score with a good stay. We strive to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRediResponse Specialist

2/10 Terrible

Blanca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell in the room was horrible. The bathroom was falling apart. The staff members were rude. We rented the room due to my house not having an AC and they were fixing. Just because I was from Pecos they stated that they couldn’t rent a room to us. I had to argue with then until they let us stay.
Stayed 4 nights in May 2023
Response from Olivia RediResponse Specialist on 12 May 2023
Dear Blanca, Thank you for taking the time to tell us about your experience at the RED ROOF INN PECOS. I am sorry that your experience did not meet your expectations which led to your 1/5 rating. Please accept our sincerest apologies for the foul odor you encountered, the bathroom falling apart and all the other concerns highlighted which is truly regrettable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I have notified management of your feedback, in an effort to address your concerns. Your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guest. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Olivia RediResponse Specialist

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Room is spacious with a good size refrigerator, cook top, coffee maker, and microwave. There is a sink in the kitchen area to wash dishes. Very clean. Will stay here again.
Stayed 1 night in May 2023

10/10 Excellent

leigh ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel. Clean, friendly, accommodating. Not a 5 star resort but definitely somewhere clean, safe & affordable to spend a night or two. No complaints with this property.
Stayed 2 nights in Dec 2022
Response from Xao RediResponse Specialist on 9 Apr 2023
Hello Leigh Ann,The team at the Red Roof Inn Pecos would like to thank you for your perfect score. We were elated to read that you liked our cleanliness, along with our friendly and accommodating staff were to your liking. It was also rewarding to know that you felt safe with us and that you liked our affordable prices.Thanks again for sharing with us. It would be our pleasure to improve the impression left with you.With thanks,XaoRediResponse Specialist

8/10 Good

Eric, Alpine

Liked: Cleanliness, staff & service
A decent room. Lot is a little snug, breakfast is underwhelming, but room was fine.
Stayed 1 night in Feb 2023
Response from Oniel Rediresponse Specialist on 22 Feb 2023
Hello Eric,Thank you for providing us with details about your stay at the RED ROOF INN PECOS. I'm thrilled see you highlighting that our rooms are decent. It's disappointing to see that the lot and breakfast isn't to your liking. We strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to improve the quality of our services.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRediresponse Specialist

6/10 Okay

monica

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Such a cute place but they need better help. The maid only made the beds, bathroom was dirty, hair in the shower, dirty sink, mirror and back of door. Microwave had spilt coffee and nothing was dusted. Floors hadn’t been done. But such a cute place with great breakfast!
Stayed 1 night in Jan 2023
Response from Linton RediResponse Specialist on 5 Jan 2023
Dear Monica,Thank you for taking a moment to leave a review following your recent visit at the RED ROOF INN PECOS. I happy to read you found our location cute and our breakfast met your expectations, which prompted your 3/5 score. Please accept our sincerest apologies for the lack of cleanliness you described in your feedback, and your other highlighted concerns mentioned. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRediResponse Specialist

8/10 Good

Thomas

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed twice in 14 days
Room and amenities were fine. Trash bin outside the secondary entrance was overflowing onto the ground - messy looking. Would stay here again...
Stayed 1 night in Nov 2022
Response from Tabitha on 6 Dec 2022
Thank you for choosing to stay with us. I am sorry about the overflow of trash in the trash cans. We should of gotting to it before that happened. We look forward to your next stay with us.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just passing through
Comfortable bed & plenty of pillows; wifi worked fine with Zoom meeting; very nice shower; room 107 door did not latch from outside, but could lock the door from inside with the swinging door lock - informed front desk at checkout.
Stayed 1 night in Nov 2022
Response from Tabitha on 19 Nov 2022
Thank You for staying with us and giving us your feedback on your stay with us. With the information that you have provided to us we will get the issues taking care of. We look forward to your next stay with us. Happy Holidays! and safe travels.

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight while on the road
Good place to stay overnight while traveling. Very plain but does the job for a Bed and shower. Tables needed to be washed off for breakfast.
Stayed 1 night in Nov 2022
Response from Tabitha on 15 Nov 2022
Thank you for staying with use. I am sorry that the Front Desk Attended didn't take care of the breakfast tables as she was needed to do. I will speak toto all of the Front Desk Attendants to keep up with that part of there job.

10/10 Excellent

robert

Stayed 1 night in Oct 2022
Response from Tabitha on 27 Oct 2022
Thank you for staying with us. We look forward to your next stay.

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for Pecos
About the best you could hope for on Pecos. Pet friendly, with friendly staff, plenty of room for parking, Not much of a breakfast. It was all we needed along our trip from Scottsdale to Dallas with a Uhaul and our daughters dog.
Stayed 1 night in Aug 2022
Response from Tabitha on 27 Oct 2022
Thank you for staying with us. We look forward to your next stay.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night's rest
Very clean and comfortable room for a single night's stay. Didn't know they were so pet friendly which is great to know!
Stayed 1 night in Aug 2022
Response from Tabitha on 28 Aug 2022
Thank You for staying with us. We look forward to your next stay.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got there late and left early but check in/out went perfectly smooth. Rooms and hotel itself was nice. Standard continental breakfast fare.
Stayed 1 night in Jul 2022

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great will stay again
Stayed 2 nights in Jun 2022

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Mary Lou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in May 2022

10/10 Excellent

Anita

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2022

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and staff.
Stayed 1 night in May 2022
Response from Tabitha on 7 May 2022
Thank you fro staying with us. We look forward to your next stay with us.