Front of property - evening/night

Reviews of Hualapai Lodge

2.5 out of 5
Hualapai Lodge
900 N Highway 66, Peach Springs, AZ

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 1000 reviews" "
Rating 8 - Good. 321 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 56 out of 1000 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

lynda

Travelled with family
It was very clean and nice. Better than the photos.
Stayed 1 night in May 2024
Response from Hualapai Lodge Associate on 20 May 2024
Thank you for staying with us!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, very nice staff, and it was nice to have a place to eat within the lodge.
Stayed 1 night in May 2024
Response from Hualapai Lodge Associate on 20 May 2024
Thank you for staying with us and we are glad you enjoyed the meal options at the lodge.

10/10 Excellent

Cheran

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was amazing. The beds were very comfortable. Staff was friendly and helpful. They also have showers to rent after your hike.
Stayed 1 night in May 2024
Response from Hualapai Lodge Associate on 16 May 2024
We are glad you enjoyed your hotel stay and the restaurant on property. Thank you again for selecting our lodge for travel.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms.
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 16 May 2024
Thank you for staying with us and glad you found our rooms to be spacious!

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities
Property was nice & clean inside and outside and the Resturant was excellent too
Stayed 1 night in May 2024
Response from Hualapai Lodge Associate on 13 May 2024
We thank you for staying with us and found the restaurant to be a great choice.

10/10 Excellent

Bailey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here prior to and after a hike to Havasu Falls and thoroughly enjoyed the lodge, the friendly and very helpful staff, and the on-site restaurant. An excellent stay!
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 13 May 2024
Thank you for choosing our location before (And after) your trek down to Havasupai. We are happy to know you enjoyed the location and the offerings during your time with us.

10/10 Excellent

Sandra, Saint Francisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick stay in a remote area. You can hear the train many times each night but they do tell you in advance and offer ear plugs. We were so tired we were just happy to have a clean room with a cold ac and restaurant on site.
Stayed 1 night in May 2024
Response from Hualapai Lodge Associate on 8 May 2024
Thank you for staying with us and glad you found our location desirable after being exhausted from your traveling.

10/10 Excellent

priscilla, san diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here the night before our Havasupai Falls Hiking trip. It is updated, very clean, and the staff is helpful. Small convenience store with snacks, drinks and souvenirs. Gas station across the street with additional grocery goods and toiletries. It feels safe. The only down side is the train horns, they provide ear plugs for this reason. It didn't make a difference for me.
Stayed 1 night in May 2024
Response from Hualapai Lodge Associate on 8 May 2024
Thank you for choosing our location before your hike down to Havasupai Falls. We are glad to know our lodge was able to accommodate your needs. We are sorry for the train noise and always looking for new ways to limit this noise.

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are driving from Phoenix to hike Havasupai then you have the Cavern Inn as an option and Hualapai Lodge. I’ve stayed at both now and recommend Hualapai over Cavern Inn. Although you have to check in for the wrist bands etc at Cavern Inn, Hualapai has a great restaurant that stays open late and opens early, convenient laundry mat, pool and hot tub, great wifi, nicer rooms, a store inside to get last min items and about the same distance drive to the trailhead. I would come back to stay here if I hiked Havasupai again.
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 4 May 2024
It nice to hear when a guest stays at another property nearby and provides our location as the preferred spot; as it provides great insight for other bookers who may be on the fence. We thank you for choosing our location based on better amenities/ hours for our hotel and if you return to us, we will welcome you back!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
In my opinion this place is the best option in the area. I would stay here again. You do hear trains a little but bring a little fan or noise maker and you won’t be woken up at all. Nice remodeled rooms and friendly people. No alcohol on site fyi.
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 2 May 2024
Thank you for staying with us and providing those details in your review. As this will allow us to improve the guest experience as it relates to the train noise.

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and my room were clean and functional and in reasonably good repair. The location of the hotel is a very rundown town, beside the main highway. It is a functional stopping point, but certainly not a “destination”.
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 1 May 2024
We are located conveniently off route 66 and located near the Grand Canyon. But we are happy to hear you enjoyed your time at our location.

10/10 Excellent

Sunita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 1 May 2024
We are glad you enjoyed your stay with us!

10/10 Excellent

George, Anaheim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and organized.
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 29 Apr 2024
Thank you for staying with us.

10/10 Excellent

George, Anaheim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean and organized. Property is near the freight train tracks going all night long.
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 29 Apr 2024
Thank you for staying with us and we are glad you found the location clean and organized.

6/10 Okay

Heidi

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property backs up to train tracks. Probably should be advertised. We arrived and were shocked as to how loud it was in the hotel. Had a hard time sleeping.
Stayed 1 night in Apr 2024
Response from Hualapai Associate on 29 Apr 2024
The hotel does offer ear plugs and also roadside rooms that limit this noise. There are reviews that mention this, but it’s beyond our control. We have even asked the rail company to limit the noise to no avail. We are sorry this impacted your stay.

10/10 Excellent

Karen, Framingham

Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 14 May 2024
Thank you for staying with us and happy to know you enjoyed yourself while on the road.

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness
This is the best place to stay if you are doing the River Runners Rafting trip. There is really nothing else around the area so you are limited to the restaurant at the hotel only. Overall this is an average hotel.
Stayed 2 nights in Apr 2024
Response from Hualapai Lodge Associate on 19 Apr 2024
Thank you for staying with us.

8/10 Good

Nikhil

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
As selected above.
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 17 Apr 2024
We appreciate you staying with us and please visit us again, if ever in the area.

2/10 Terrible

jill

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The train noise is unacceptable. I'm paying for a bedroom that is for SLEEPING and I can't even sleep for 20 minutes straight ALL NIGHT LONG without HOOT HOOT HOOT HOOT. Earplugs do nothing for the train horns. I will stay at caverns inn next time and recommend to all my friends going to havasupai falls.
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 15 Apr 2024
Thank you for staying with us. We also offer rooms on the roadside that eliminate the noise but subject to hotel availability due to the layout of the hotel in relation to the train noise. We are sorry that this affected your stay with us.

8/10 Good

Phat

Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 2 May 2024
Thank you for staying with us.

8/10 Good

Bruce

Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 29 Apr 2024
Thank you for staying with us!

10/10 Excellent

Narce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ITS IN THE MIDDLE OF NOWHERE, BUT PEACH SPRINGS IS A BEAUTIFUL AREA!!
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 8 Apr 2024
We are glad you found Peach Springs to be beautiful and thank you for staying with us.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't expect much from the only hotel in town, but it seemed like it was almost new.
Stayed 1 night in Apr 2024
Response from Hualapai Lodge Associate on 8 Apr 2024
Thank you for staying with us and glad you enjoyed the property grounds.

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No continental breakfast served at 5:30 am like they said. Was looking forward to morning coffee before our hike down Havasu falls.
Stayed 1 night in Mar 2024
Response from Hualapai Lodge Associate on 8 Apr 2024
Thank you for staying with us and we are sorry the continental breakfast was not available as we discontinued this service and should have updated you on this.

8/10 Good

Lizet, Hawaiian Gardens

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was pleasant. The hostess was not at the desk when we arrived, but she was friendly when she got there. The lodge exceeded my expectations, it’s very clean. Nice large fridge, microwave and coffee maker in the room. There’s a restaurant downstairs, but we did not eat there since we ate before getting here. Did not use the pool since it is raining. Gonna hike to Havasupai Falls tomorrow and this place is a lot nicer than where we checked-in for our hike tomorrow.
Stayed 1 night in Mar 2024
Response from Hualapai Lodge Associate on 1 Apr 2024
Thank you for staying with us and we are sorry that no one was at the desk, upon your arrival to greet you. At times the agent needs to step away to attend to other guests and we will try better to communicate this, so that there is no confusion. Thank you again for choosing our lodge before your trek down to Havasupai Falls.

6/10 Okay

Jerry

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hualapai Lodge Associate on 1 Apr 2024
Thank you for staying with us and please let us know if we can be of further assistance.

6/10 Okay

kerri

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The train going by every 30 minutes starting at 3 am was not good. I didn't like being in an area that is an hour away from anything, and being stuck with the food options .
Stayed 2 nights in Mar 2024
Response from Hualapai Lodge Associate on 27 Mar 2024
Thank you for staying with us. We offer roadside rooms (opposite of the train) and earplugs as well, that help eliminate the noise.

10/10 Excellent

Amos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The this property was a convenient, clean option before and after our 3 night trek into Havasu Campgrounds.
Stayed 1 night in Mar 2024
Response from Hualapai Lodge Associate on 22 Mar 2024
We appreciate you staying with us before and after your hike down into Supai and found our accommodations convenient for your needs.

2/10 Terrible

Aleivia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
50 wasnt given back
Stayed 1 night in Feb 2024
Response from Hualapai Lodge Associate on 19 Mar 2024
Good Afternoon,Your 50 authorization was released and as a general rule, takes 3-7 business days. And I verify this was returned back to your payment on file. Have a good day.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exceptionally well kept and clean.
Stayed 1 night in Mar 2024
Response from Hualapai Lodge Associate on 18 Mar 2024
We are glad you found the grounds to be clean and the property cleaned. Thank you for staying with us!

6/10 Okay

Amy

Travelled with partner
We are here for the night before our hike in to the falls and we just wanted to kick back and watch tv but the remote does not work. We can’t turn the channel or turn up the volume. Really is a bummer. They said they couldn’t do anything to fix it.
Stayed 1 night in Mar 2024
Response from Hualapai Lodge Associate on 18 Mar 2024
We are sorry to hear about the television, but this has been resolved as we recently refurbished a few rooms and the wiring in those rooms reset/ but was not explained in detail on how to fix. Due to this, we had limited availability at the time which would have created a room move in this situation (usually) and sorry this was not an option.

4/10 Poor

Kamla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lobby coffee in the morning. The first room we had, the AC unit had a high pitch scream. The second, the AC thumed all night long resulting in no sleep. Upon check out. The lobby attendant was nowhere to be located. My daughter had seen her at the desk 1/2 prior. We waited 15 minutes and saw being dropped off by a pickup truck in front of the building
Stayed 1 night in Mar 2024
Response from Hualapai Lodge Associate on 13 Mar 2024
We are sorry to hear about your stay and looking into ways to better improve the experience for the next guest doesn't experience the same issue with the AC. We are also looking into as to why no one was at the front desk, as our desk is open 24-hours. As far as the coffee, this is an additional fee in the restaurant, and apologize for any miscommunication.

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the post part, my husband and I enjoyed our stay. We spent the night after driving up from Phx before hiking to Supai. One thing we noticed, the door to the second floor from the outside stairwell was unlocked, meaning, you didn't need a hotel card key to get inside. Other than that, the stay was enjoyable. The restaurant was a little busy so there was some wait for our food but the service was great, the staff are friendly and kind. The complementary toiletries were cute! I would stay here again if we were back in that area.
Stayed 1 night in Mar 2024
Response from Hualapai Lodge Associate on 7 Mar 2024
We are glad you choose us before your hike down in Supai. We will be looking into the 2nd floor door issue as this should remain as keycard only (locked) and thank you for bringing it to our attention. If you need anything else, please let us know.

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodge on route 66 with amazing people. Would stay there again
Stayed 1 night in Mar 2024
Response from Hualapai Lodge Associate on 7 Mar 2024
Thank you for staying with us and we are happy to hear you had a good time. Please let us know if we can be of further assistance.

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great
Stayed 1 night in Feb 2024
Response from Hualapai Lodge Associate on 1 Mar 2024
We appreciate you staying with us and glad you had a great time.

8/10 Good

Meredyth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend if going to skywalk
Fine. Just stayed one night. Everyone nice. Chair was falling apart
Stayed 1 night in Feb 2024
Response from Hualapai Lodge Associate on 17 Feb 2024
Thank you for staying with us and happy you enjoyed the skywalk.

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all helpful, friendly, and polite. The room was clean and comfortable. After booking the stay, we read reviews complaining about train noise. We heard them when we were awake, but they didn’t disturb our sleep at all. We would happily stay here again.
Stayed 1 night in Jan 2024
Response from Hualapai Lodge Associate on 3 Feb 2024
Thank you for your review and providing your honest feedback. We will welcome you back, if you return!

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hualapai Lodge Associate on 3 Feb 2024
Thank you for staying with us and your awesome score.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect one-night stay before hiking down into Havasupai. Comfortable bed and room in the street side of the lodge meant I didn’t hear any trains at all. Excellent restaurant on premises for both dinner and breakfast.
Response from Hualapai Lodge Associate on 17 Feb 2024
We are glad you found our lodge comfortable prior to your hike. And glad the roadside room was able to provide you protection from the train noise.

4/10 Poor

Melissa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hualapai Lodge Associate on 3 Feb 2024
We are sorry to hear about your stay with us.

6/10 Okay

Srinivasa Padmavathy Sri Satya

Liked: Staff & service
Decent and clean lodge. There was the sound of a train going by all night long — which kept some of our group up all night. Otherwise, it’s a fine a place to stay to get to Havasupai trailhead easily.
Stayed 1 night in Nov 2023

6/10 Okay

Carl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great but train goes by quite often and train tracks were not too far from the lodge. I’m sensitive to night noise.
Stayed 2 nights in Dec 2023

10/10 Excellent

Linda

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hualapai Lodge Associate on 4 Dec 2023
We are glad you enjoyed your stay with us and be sure to visit us again, if ever in the area!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hualapai Lodge Associate on 3 Feb 2024
Thank you for staying with us! Please come back, if ever in the area.

10/10 Excellent

Justin

Stayed 1 night in Nov 2023
Response from Hualapai Lodge Associate on 3 Feb 2024
Thank you for staying with us and providing us the opportunity to meet your expectations.

10/10 Excellent

Carrie, SLC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2023
Response from Hualapai Lodge Associate on 22 Nov 2023
We appreciate you staying with us! Glad you had a great time as well.

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hualapai Lodge Associate on 22 Nov 2023
We are glad you enjoyed your stay with us.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a hotel in the area, this is definitely the best spot to stay! My husband and I spent the night here before hiking out to Havasupai the next morning. We got in really late, around midnight, and the staff were very welcoming. There is a train that runs close by at night, but it isn't too loud and there are complimentary earplugs at check-in. Our room had plenty of space and was exceptionally clean!
Stayed 1 night in Oct 2023
Response from Hualapai Lodge Associate on 22 Nov 2023
Thank you for choosing our location before your Hike down into Supai. Be sure to head back in the area, for any other hiking or to just get away.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hualapai Lodge Associate on 11 Nov 2023
Thank you for staying with us and we are glad you had a great time.

4/10 Poor

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and nice. The staff was also courteous. The only issue I had was the quality of sleep due to train noise. While the reception gives us earplugs, this was not enough to overcome the noise every 15-20 minutes all night long.
Stayed 1 night in Nov 2023
Response from Hualapai Lodge Associate on 11 Nov 2023
Thank you for staying with us and we are sorry to hear about the train noise, that impacted your sleep.