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"Everything was perfect"

"The hotel is beautiful and the location is perfect. "

"Nice property, clean and comfortable. Staff always happy to help"

"The hotel is a little dated and would benefit from a refurbishment, but the staff were excellent and the breakfast was great. The location is superb, with plenty of facilities and convenient parking. Outstanding value for money too, as our stay was very inexpensive. If you’re looking for something modern and stylish this may not be the place, but for value it’s hard to beat."

"5 stars all around. Nick our property host was fantastic. The castle exceeded our expectations on size and value for money. Not to mention the jacuzzi that was almost as tall as me 🙄😅. The property was cleaned throughout, perfect temperatures and the company provided with plenty of information for surrounding areas and transportation as we had no car. Would 100% recommend. Thank you to all the team!!! "

"Unique fir any reason!"

"I arrived late and reception had a drink and meal waiting for me, great service thank you."

"Arrived at the property to be told I need to call and find out what room I’m in, I tried too but no joy so eventually the staff helped they phoned and got my room number then had to go back down to get the key code. I booked with Expedia and not had this issue before. I went to the bar the next night no one was there asked the ladies on the desk they said he’s around somewhere but I don’t no where so I went back to my room didn’t bother having a drink. They just seemed not interested in helping. "

"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots). Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly. Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."