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Reviews of Sotogrande Iloilo Hotel

3.5 out of 5
Sotogrande Iloilo Hotel
Green Meadows Subdivision, Jaro, Pavia, Pavia, Iloilo

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 33 reviews" "
Rating 8 - Good. 6 out of 33 reviews" "
Rating 6 - Okay. 7 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

heeralal

Travelled with partner
Disliked: Amenities, property conditions & facilities
Gym deplorable. Surrounding under construction.
Stayed 1 night in Apr 2024

6/10 Okay

heeralal

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom is unclean and uncomfortable tiles dirty and old.had to pay to use the gym and it was out dated and dirty.
Stayed 5 nights in Apr 2024

4/10 Poor

Philip

Stayed 1 night in Apr 2024

8/10 Good

robert, Mangilao

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Booked with Expedia. Hotel wants cash only 1,500 PH peso depsit. They won't take credit card. At checkout, they don't give you your deposit unless ask for it. 15 minutes walk to malls. No ice machine, have to get it at restaurant 1st floor. Air-conditioning is window unit so a bit noisy. Staff were courteous. Beautiful scenery of lake, pool neighborhood homes. Overall it was a bargain. Would come back again.
Stayed 4 nights in Jan 2024

4/10 Poor

Delfius

Stayed 1 night in Jan 2024

6/10 Okay

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I stayed two separate nights. First room had a broken showerhead with no curtain. Water everywhere. Second room was fine, no complaints.
Stayed 1 night in Nov 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room and staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Alex

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at 1:30 A.M. and checked out within a half hour, completely disgusted with the dirty, bug-infested room, which probably speaks for the rest of the hotel.

10/10 Excellent

Shawn

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
I love the solitude of the property I love the staff the property is very neglected especially the pool area and needs brought back to its full potential
Stayed 1 night in Sep 2022

10/10 Excellent

Nelcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks newly built hotel. Extremely friendly staff. Most days cannot order room service no chef on duty
Stayed 3 nights in Jun 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is full of nature and quiet but it is within walking distance to 2 big malls so it’s tranquility in the middle of an urban area. Beds are super comfortable! Friendly staff.
Stayed 3 nights in Jun 2022

6/10 Okay

Shane Ann

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

Phillip

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn't like they didn't accept credit card payment only cash and no one said anything until checkout
Stayed 28 nights in Mar 2022

6/10 Okay

Jovie Marie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property amenities we not up kept ie the swimming pool was not very clean, the water slides were not working, the lake kayaks and other toys were not available, our room toilet leaks and was fixed but our room AC leaked and wasn't fixed. Yet we got charged full rate to use these things.
Stayed 4 nights in Mar 2022

2/10 Terrible

Jennie

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, and well located. Staff is very friendly and accommodating.
Stayed 2 nights in Mar 2020

10/10 Excellent

Wong, Negros Occidental

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has very good ambience and staff. The staff arr assertive and welcoming. The location also has very good picture-perfect places and a pool with twirling slides. The hotel provides a free shuttle from the premises up to their designated mall. The location is not very much accessible but when you are in the hotel you would realize that it is worth the effort to go there. Overall, the hotel is excellent! 👍
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New hotel. Good facilities. Food overpriced and quality was mediocre.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Lucy, USA

Travelled with family
Liked: Staff & service, property conditions & facilities
Paid for room with breakfast buffet but instead it was a la carte.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Beautiful nice walking path !!!! Very nice 👍👍👍!!! Swimming pool looked great !!!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water in the shower is too weak. Room 305
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Nice grounds. Nice swimming pool. Great food. Fitness Center closes to early. Good people working there.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Mar 2019

10/10 Excellent

ADORACION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Friendly staff, very clean room and surroundings, accessible to shopping malls. Will definitely stay in this hotel in the future.
Stayed 3 nights in Feb 2019
Response from kent on 28 Feb 2019
Hello Adoracion, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed our accommodation, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting, i think this property has a great future has the area develops
Stayed 5 nights in Dec 2018
Response from kent on 28 Feb 2019
Hello, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed our accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

queen angelee

Our stay at Soto Grande hotel was great! Staffs were very courteous and accommodating. Service was excellent. Food was good and the room was clean. I highly recommend it. Would definitely go back.
Stayed 3 nights in Nov 2018

10/10 Excellent

Robert, Wichita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and good food. construction wasn't complete but I do recommend to others
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is brand new and we were the first occupants. The staff was very accomadating. The breakfast was outstanding and the even cut up our fruit for us. Check out this great place before it fills up and there are no rooms available.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019