3/5 Okay
Verified traveller
Travelled with partner
21 Sep. 2020
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
Overview of Grand Mercure Puka Park Resort
Photo gallery
Grand Mercure Puka Park Resort
4.5/5 Wonderful
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Explore the area
Pauanui Beach10 min walk
Pauanui Tairua Trail6 min drive
Mount Paku26 min drive
Choose dates to view prices
Standard Tree House, 1 King Bed
Photos of Standard Tree House, 1 King Bed
Standard Tree House, 1 King Bed
5/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 King Bed
29 square metres m2 room with a balcony
Layout – bedrooms
Internet – Free WiFi
Entertainment – 20-inch LCD TV, satellite channels and DVD player
Food & Drink – Fridge, coffee/tea maker and room service (limited hours)
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Visual fire alarm
Need to know – Bed sheets not available
Non-Smoking, renovated in June 2018
Connecting/adjoining rooms can be requested, subject to availabilityChalet, 1 King Bed
Photos of Chalet, 1 King Bed
Chalet, 1 King Bed
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 King Bed
Features a private balcony
Internet – Free WiFi
Entertainment – 20-inch LCD TV, satellite channels and DVD player
Food & Drink – Fridge, coffee/tea maker and room service (limited hours)
Bathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Visual fire alarm
Need to know – Bed sheets not available
Non-Smoking, renovated in June 2018
Connecting/adjoining rooms can be requested, subject to availabilityChalet, 1 Queen Bed
Photos of Chalet, 1 Queen Bed
Chalet, 1 Queen Bed
4.2/5 guest room ratingMore detailsRoom amenities
- Sleeps 3
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 1
Room details
1 Queen Bed
Features a private balcony
Internet – Free WiFi
Entertainment – 20-inch LCD TV, satellite channels and DVD player
Food & Drink – Fridge, microwave, coffee/tea maker and room service (limited hours)
Bathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Daily housekeeping and climate-controlled heating and air conditioningAccessibility – Visual fire alarm
Need to know – Bed sheets not available
Non-Smoking, renovated in June 2018
Connecting/adjoining rooms can be requested, subject to availability
About this area
Pauanui
Located in Pauanui, Grand Mercure Puka Park Resort is in the mountains and near the beach. While the natural beauty of Pauanui Beach and Mount Paku can be enjoyed by anyone, those looking for an activity can head to Pauanui Tairua Trail.
Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
View map
What's nearby
- Pauanui Beach - 10 min walk
- Pauanui Tairua Trail - 6 min drive
- Mount Paku - 26 min drive
- Tairua Beach - 27 min drive
- Opoutere Beach - 42 min drive
Getting around
- Auckland (AKL-Auckland Intl.) - 104 min drive
Restaurants
- Miha Restaurant — 1 min walk
- Tairua Bakery - 21 min drive
- Tairua Landing Restaurant and Cafe - 22 min drive
- The Pepe Cafe - 22 min drive
- Flock Kitchen & Bar - 22 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Free valet parking on site
Food and drink
- Full breakfast available for a fee daily 7:30 AM–10:30 AM: NZD 35 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Bike rentals
- Fitness centre
- Outdoor pool
- Outdoor tennis court
- Sauna
- Hot tub
- Tennis
Family friendly
- Dry cleaning service
- DVD player
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- Free newspapers in reception
- Front-desk safe
- No lifts
Guest services
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Front desk (limited hours)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- German
- Spanish
Business services
- 1 meeting room
Outdoors
- Garden
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Roll-in shower
More
- Renovated guest rooms – June 2018
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Ceiling fan
- Free cots/infant beds
- Climate control (heating)
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Shower
Entertainment
- 20-inch LCD TV
- DVD player
- Satellite channels
Food and drink
- Coffee/tea maker
- Cookware/dishes/utensils
- Fridge
Outdoor space
- Balcony
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Safe
Policies
Check-in
Check-in from 3:00 PM - anytime
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For check-in after 10 PM, guests are asked to call the property between 7 AM and 10 PM using the number provided in the booking confirmation.
Guests with mobility difficulties should also contact the hotel after booking as the terrain on the grounds can be steep.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: NZD 35 per person (approximately)
- Rollaway bed fee: NZD 60.0 per night
- Credit card charges are subject to a surcharge of 1 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
This Hotel property has been rated 4 star plus.
Property is also known as
Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui
Frequently asked questions
4.5
Wonderful
4.5/5
Cleanliness
4.2/5
Staff & service
4.1/5
Amenities
4.1/5
Property conditions & facilities
5/5 Excellent
Verified traveller
14 Sep. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in the forest
Stayed 2 nights in Sep 2020
4/5 Good
Glen
8 Sep. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
5/5 Excellent
David
6 Jul. 2020
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020
4/5 Good
Verified traveller
Travelled with partner
22 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
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