UNESCO Sustainable Property

Grand Mercure Puka Park Resort

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Parking included

Air conditioning

Spa

Restaurant

Cleaning and safety practices

Cleaned with disinfectant

Hand sanitiser provided

Personal protective equipment

Explore the area

Pauanui Beach10 min walk

Pauanui Tairua Trail6 min drive

Mount Paku26 min drive

Choose dates to view prices

Room (Tawa Treehut)

5/5 guest room rating

29 sq m

Sleeps 3

1 King Bed

Chalet (Rimu)

5/5 guest room rating

Sleeps 3

1 King Bed

Chalet (Kauri)

4.2/5 guest room rating

Sleeps 3

1 Queen Bed

About this area

Pauanui

Located in Pauanui, Grand Mercure Puka Park Resort is in the mountains and near the beach. While the natural beauty of Coromandel Forest Park and Pauanui Beach can be enjoyed by anyone, those looking for an activity can head to Pauanui Tairua Trail. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.

View map

What's nearby

Pauanui Beach - 10 min walk
Pauanui Tairua Trail - 6 min drive
Mount Paku - 26 min drive
Tairua Beach - 27 min drive
Opoutere Beach - 41 min drive

Getting around

Auckland (AKL-Auckland Intl.) - 104 min drive

Restaurants

Miha Restaurant — 1 min walk
Tairua Bakery - 21 min drive
Tairua Landing Restaurant and Cafe - 22 min drive
The Pepe Cafe - 22 min drive
Flock Kitchen & Bar - 22 min drive

About this property

Grand Mercure Puka Park Resort

4.5-star luxury hotel near Pauanui Beach

Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, an outdoor tennis court and a spa tub are on-site. All 48 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Guests will also find balconies, DVD players and room service.

Grand Mercure Puka Park Resort offers 48 forms of accommodation with DVD players and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2018.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Property is disinfected with electrostatic spray

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks available for guests

Masks and gloves available

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast and through room service

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site

Food and drink

Full breakfast available for a fee daily 7:30 AM–10:30 AM: NZD 35 per person
1 restaurant
1 bar
Room service available

Things to do

Bike rentals
Fitness centre
Outdoor pool
Outdoor tennis court
Sauna
Hot tub
Tennis

Family friendly

Dry cleaning service
DVD player
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Free newspapers in reception
Front-desk safe
No lifts

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
German
Spanish

Business services

1 meeting room

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)

Renovated guest rooms – June 2018
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Ceiling fan
Free cots/infant beds
Heating (climate-controlled)
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

20-inch LCD TV
DVD player
Satellite channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Fridge

Outdoor space

Balcony

Connecting rooms available
Desk
Iron/ironing board
Safe

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Pauanui

Hotel

Air conditioned

4 star

Free WiFi

Family-friendly

Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Guests with mobility difficulties should also contact the hotel after booking as the terrain on the grounds can be steep.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 60.0 per night.

Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for full breakfast: NZD 35 per person (approximately)
Rollaway bed fee: NZD 60.0 per night
Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

Property is also known as

Grand Mercure Puka

Grand Mercure Puka Park

Grand Mercure Puka Park Pauanui

Grand Mercure Puka Park Resort

Grand Mercure Puka Park Resort Pauanui

Grand Puka Park Resort

Mercure Puka Park

Mercure Puka Park Resort

Puka Park Resort

Puka Resort

Grand Mercure Puka Park Hotel Pauanui

Grand Mercure Puka Park Resort Pauanui, New Zealand

Grand Mercure Puka Park Resort Pauanui New Zealand

Mercure Puka Park Pauanui

Grand Mercure Puka Park Resort Hotel

Grand Mercure Puka Park Resort Pauanui

Grand Mercure Puka Park Resort Hotel Pauanui

Frequently asked questions

Can I cancel my reservation for free at Grand Mercure Puka Park Resort and receive a full refund?

Yes, Grand Mercure Puka Park Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Mercure Puka Park Resort cancellation policy on our site for more details about any exclusions or requirements.

How much does it cost to stay at Grand Mercure Puka Park Resort?

As of 16 Apr. 2021, prices found for a 1-night stay for 2 adults at Grand Mercure Puka Park Resort on 2 May 2021 start from AU$217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Mercure Puka Park Resort have a pool?

Yes, this property has an outdoor pool.

Is Grand Mercure Puka Park Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Puka Park Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Mercure Puka Park Resort?

Check-in is from 3:00 PM - anytime.

What time is check-out at Grand Mercure Puka Park Resort?

Checkout is at 11 AM.

Where is Grand Mercure Puka Park Resort located?

Situated in the mountains, this luxury hotel is 0.5 mi (0.8 km) from Pauanui Beach and 3.1 mi (5 km) from Pauanui Tairua Trail. Whangamata Beach and Hot Water Beach are also within 32 mi (52 km).

4.5

Wonderful

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

Write a review

5/5 Excellent

Verified traveller

Travelled with group

28 Mar. 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We liked the tastefully furnished chalet which was situated in a private and tranquil bush setting. We enjoyed our dinner at the hotel restaurant which offered a good range of choices on their menu. The parking is some distance from the chalets but the free golf cart service provided was excellent.

Stayed 2 nights in Mar 2021

4/5 Good

Verified traveller

8 Mar. 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2021

5/5 Excellent

Verified traveller

Travelled with partner

22 Feb. 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Villas with balconies amongst the ferns & bush made this one of the loveliest settings we've stayed in.

Stayed 2 nights in Feb 2021

4/5 Good

Verified traveller

12 Feb. 2021

Stayed 1 night in Feb 2021

2/5 Poor

GLENN

11 Jan. 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Not up to the high Mercure standard that I am used to. Quite pricey for what you get.

Stayed 1 night in Jan 2021

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Overview of Grand Mercure Puka Park Resort

Photo gallery

Grand Mercure Puka Park Resort

4.5/5 Wonderful

Popular amenities

Cleaning and safety practices

Explore the area

Choose dates to view prices

Room (Tawa Treehut)

Chalet (Rimu)

Chalet (Kauri)

About this area

Pauanui

What's nearby

Getting around

Restaurants

About this property

Grand Mercure Puka Park Resort

Awards and affiliations

Cleaning and safety practices

Enhanced cleanliness measures

Social distancing

Safety measures

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

Outdoor space

More

Similar properties

See similar properties

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Overall score and ratings

Wonderful

4.5/5

4.3/5

4.1/5

4.1/5

5/5 Excellent

Verified traveller

4/5 Good

Verified traveller

5/5 Excellent

Verified traveller

4/5 Good

Verified traveller

2/5 Poor

GLENN

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Text yourself a download link

Scan the QR code