Grand Mercure Puka Park Resort

Photo gallery for Grand Mercure Puka Park Resort

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Outdoor pool
Outdoor pool
Terrace/patio
Terrace/patio

Overview of Grand Mercure Puka Park Resort

UNESCO Sustainable Travel Pledge

Grand Mercure Puka Park Resort

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546

Explore the area

  • Popular LocationPauanui Beach10 min walk
  • Popular LocationPauanui Tairua Trail6 min drive
  • Popular LocationMount Paku26 min drive
  • AirportWhitianga (WTZ-Whitianga Aerodrome)62 min drive

Choose dates to view prices

About this area

Pauanui

Located in Pauanui, Grand Mercure Puka Park Resort is in the mountains and near the beach. While the natural beauty of Pauanui Beach and Mount Paku can be enjoyed by anyone, those looking for an activity can head to Pauanui Tairua Trail. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Visit our Pauanui travel guideOpens in a new window
Map

What's nearby

  • Pauanui Beach - 10 min walk
  • Pauanui Tairua Trail - 6 min drive
  • Mount Paku - 26 min drive
  • Tairua Beach - 27 min drive
  • Opoutere Beach - 45 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 104 min drive

Restaurants

  • Tairua Bakery - 21 min drive
  • Tairua Landing Restaurant and Cafe - 22 min drive
  • Flock Kitchen & Bar - 22 min drive
  • The Pepe Cafe - 22 min drive
  • Punters Bar and Grill - 22 min drive

About this property

Grand Mercure Puka Park Resort

4.5-star luxury hotel near Pauanui Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 48 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and LCD TVs with satellite channels. Guests will also find balconies, DVD players and room service.
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2018.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: NZD 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower (select rooms)

More

  • Renovated guest rooms – June 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 20-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

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Pauanui
Pauanui
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned
Hotel
Hotel
Free WiFi
Free WiFi
4 star
4 star
Business-friendly
Business-friendly

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 35 per person (approximately)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 196 out of 315 reviews
5 - Excellent 62%
Rating 4 - Good. 87 out of 315 reviews
4 - Good 28%
Rating 3 - Okay. 23 out of 315 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 315 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 315 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful place to stay. Not good if you have mobility problems as access to units is very very steep
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern renovated stay in Tawa tree hut. Carpark easy walk to our room . We stayed in room 2. Lunch was wonderful , didn’t have dinner here. Easy walk to the shops 20 mins and beautiful beach 15 mins.
Stayed 3 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Comfortable luxury
We went for a family holiday, and loved how comfortable and well appointed the room was. Everything seemed nice and luxurious. The only real negative was: We were there for 6 nights, and the bed linens were not changed, but the overall stay was very enjoyable.
Stayed 6 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A treetop escape
The room was fantastic and nestled into the trees. The Kauri Chalet has a wallbed/Murphy bed that folds up for extra room in the living room, which is great! It also had in room laundry that was very useful. A great and relaxing stay, a perfect escape in the forest, it feels very secluded and private.
Stayed 3 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
Fantastic service. Nice resort although the hillside location may not suit older guests
Stayed 3 nights in Jan 2022